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Beaverton, OR Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLE https://LINKEDIN LINK AVAILABLEOpen to RelocationPRODUCT/PROGRAM MANAGEMENT AND AGILE TRANSFORMATION & DELIVERY LEADERResults-driven management professional with a demonstrated ability to successfully lead and deliver complex business or technology initiatives in a global setting. Experience with multiple and diverse portfolios including Project, Program, and Product Management in Scaled Agile/Scrum framework and Waterfall based SDLC/PLC. Transformational Leadership mindset with exceptional interpersonal and communication skills support marketing of solutions to the executive team, customers/users, and internal team. Expert in coaching and mentoring, building and managing high-performance cross-functional multicultural teams.SKILLSManagementBuilding High-performance TeamsRelationship building with stakeholders, senior executives, management and steering committeeEnterprise Transformation: Agile Transformation, Tech modernization, Product TransformationPI Planning, Agile/Scrum Ceremonies and EventsMetrics, KPIs and Status ReportingLean Program/Project Planning & ManagementCommunication Planning and ManagementRisk Management & MitigationChange Management, IT GovernanceOff-shore/Near-shore/Onsite teams and vendor management (RFP, vendor selection, contract negotiation)MethodologyAgile, Iterative, WaterfallFunctional and Technical Requirement gathering (B2T)Use Cases, Data Flow Diagrams, ERD, Test Planning - Test Cases and Scenarios, Rational Rose (RUP), UMLPlatform EnvironmentDigital (Desktop, Mobile, Native), CRM, Salesforce CRVCloud (Microservices, AWS), Integrated, Distributed (Web), MainframeSaaS, ETL, .Net, XML, Java/J2EE, VB6, UNIX, COBOLDatabase (MongoDB, SQL Server, Oracle, Teradata)Reporting/Analytics Tableau, Power BI, Cognos, TM1TOOLS METHODSSDLC/PLC SAFe, Agile Scrum, Kanban, Iterative, Waterfall Business Process Analysis (BPI BPR) RAD/JAD RUP UML B2T Jira Jira Align VersionOne Aha! Targetprocess PlanView Clarity Primavera MS Project Visio MS Office PSuite Admin Track Record Team Player GIS ArcInfo, ArcView, ArcIMSEXPERIENCE DETAILSWells Fargo - Strategy, Digital, and Innovation, Oregon (Remote) October 2018 June 2024Sr. Lead Digital Product Manager RTE Sr Lead Scrum Master Agile Transformation CoachSuccessfully managed and delivered Credit Cards initiatives within Digital and CRV Platforms (e.g., OSMP, AOESN, WWW, OAS/DSF, Mobile, CRV) with an annual budget of >35 million.Partnered with offshore and onsite teams including upstream and downstream partners to deliver value to Wells Fargo customers, managing 12 digital scrum teams comprising 100 to 120 team members almost 50-50 split between offshore and onsite.Candidate's Name EMAIL AVAILABLE Page TwoManaged Credit Cards Originations (~120 team members) and Small Business Originations (~60 team members) Digital Release Trains for a seamless transformation from project to product and successful tools migration (e.g., Jira Align to JIRA, Enterprise JIRA, and Confluence).Coached team of teams (ToT), business and technology leadership (Digital Technology Managers, Product Managers, Product Management Managers), and scrum teams (e.g., Product Owners, Scrum Masters, Lead Developers) on Agile Delivery best practices to improve productivity by 20-25% annually.Facilitated Quarterly Planning Event/BRP/PI-Planning, pre-PI Planning, scrum-of-scrums, PO sync, system demo.Managed cross-functional scrum teams comprising BA/BSC, developers, QA, UAT, Scrum Masters and Product Owners, transforming these teams from forming to performing within a quarter.Successfully managed and delivered the Consumer CRM initiatives using Digital and Salesforce CRV Platforms with an annual budget of approximately $30 million.Proactively built relationships with business and technology leaders for delivering value while adhering to Wells Fargos strategic and compliance goals reducing risks by ~10% while improving efficiency by ~25%.0n-boarded team members using coaching, training, and mentoring techniques to Wells Fargos delivery paradigm.Functioned as a change agent to support Enterprise strategic direction impacting team-level delivery through collaboration and partnership.NWEA, Portland, OR March 2017 May 2018Sr. Project Program Manager PMOSuccessfully coached executive stakeholders and individual contributors who were not familiar with Agile SAFe construct resulting in their active participation in pre-PI Planning, PI Planning and Epic/Feature estimation and prioritization.Implemented enterprise-wide processes improvement for data quality, functional user acceptance testing (UAT) and stakeholder sign-off for successful delivery of products and programs improving quality by 35%.Assisted NWEA leadership team to form an enterprise wide PMO and delivered three programs (e.g., Next Generation Reporting, Partner Configuration and State Reporting) as the Sr. Project/Program Manager.Managed cross-functional teams comprising engineering/technology (Scrum team), product management, user experience, instructional design, partner support (tech and business), legal, finance, marketing, and 3rd party vendors (e.g., Certica and ESC).Nike, Beaverton, OR May 2016 March 2017Agile SAFe Scrum Master Sr. Project ManagerSuccessfully supported Nikes enterprise Agile Transformation as a Scrum Master and team coach for newly formed scrum teams following Agile SAFe construct.Managed two scrum teams e.g., Business Intelligence and Analytics (BIA) and Demand Planning (DP) as SAFe Scrum Master transforming agile maturity from 2 to 3.5 in three months improving efficiency by 30%.Delivered Program Increments (PI) for the Integrated Planning Solutions (IPS) group that pioneered the Enterprise Agile Transformation at Nike.Coached product, business, and technology teams to transition from waterfall to Agile SAFe delivery mindset.Proactively built relationship and managed partnership with executive leaders/steering committee, sponsors, technology partners, portfolio management, release management and project/program team members for successful Agile SAFe program delivery.Wells Fargo Home Mortgage Capital Markets, West Des Moines, IA February 2013 May 2016Sr. Project Program Manager PM 5Successfully delivered Tier-1 programs e.g., LMCA, Contract Storage Application (CSA), GNMA MISMO Data Capture, i360 upgrade, eAppraisal Hardstop Fatal Edits 1.14/3.14, eAppraisal PDF Retirement, CFPB Arrows Servicing Files, and 2013 ASDD M&E projects, on time and effectively managed a combined budget of ~$5 million.Candidate's Name EMAIL AVAILABLE Page ThreeManaged SMS Retirement, MISMO and ASDS programs and managed over 6 Tier-1 projects involving compliance (GNMA, GSE, HUD, eAppraisal), legal (FHA, VA, RD), infrastructure (Kofax and Win7 upgrades), and enhancements (SMS, ARROW, LMCA, MIDE and TMP/Lending Grid).Managed Tier-1 projects within the ICMP Program for the Document Management portfolio with high-risk and high-visibility that has Infrastructure, Applications/Functionality Development and Business Process components with a combined budget of over $60 million involving key technology and business partners.Proactively built relationship and effectively managing partnership with executive leaders/steering committee, sponsors, technology partners (TOG, Lending Grid, Imaging Platform, shared SQL environments), portfolio management, release management, vendor management, financial management (PGS) and project/program team members comprising PM, SMEs, business/tech analysts, Data Modeler, DBA, developers, QA leads/coordinators, Testers and users.ADDITIONAL RELEVANT EXPERIENCEAviva USA, West Des Moines, IA, Sr. Project Manager - 2012Wells Fargo Home Mortgage, West Des Moines, IA, Technology Project Manager Agile Coach 2011-2012First Data, Omaha, NE, Scrum Master Project Program Manager 2009-2010ITAGroup Inc., West Des Moines, IA, Scrum Master Project Lead - 2008Principal Financial Group, Des Moines, IA, Lead Business Analyst 2005-2008Center for Technology in Government, Albany, NY, Program Manager 2003-2005EDUCATIONProduct Management and Strategy Program, Wharton Executive Education, University of Pennsylvania, USADoctor of Philosophy, PhD, University at Albany, SUNY, USAMaster of Business Administration, MBA (MIS), University at Albany, SUNY, USAMaster of Science, MSc, Presidency College, University of Calcutta, IndiaBachelor of Science, BSc, Presidency College, University of Calcutta, IndiaCERTIFICATION TRAININGProduct Management and Strategy SPC SAFe for Teams SAFe Scrum Master Agile Scrum Master Agile Product Owner Next Generation Engineering Managers Project and Program ManagementHONORS AND AWARDSHighest Student Retention award at Kaplan University, Des Moines Campus (2011)Graduate Academic Achievement Award: MBA full-time (2003).Inducted to the Beta Gamma Sigma, the international honor society for business administration in recognition of high scholastic achievement (2003).Most valuable student of International Business of the full-time MBA class of 2003 (2002).Scholarship from the Royal Swedish Academy of Sciences (1997).Scholarship from NASA JPL, California Institute of Technology (1996).Scholarship/Teaching/Research Assistantship, University at Albany, NY (1994-98) and University of Rochester, NY (1993-94).National Scholarship of India for outstanding performance in Bachelor of Sciences Examination (1989).COMMUNITY SERVICESSponsoring St. Jude Children Research Hospital, Salvation Army, Operation Smile, UNICEF, and other charitable organizations worldwide.Volunteered for the Habitat for Humanity as a Wells Fargo Volunteer (2014, 2015).Co-Led the United Way fundraising effort for the Technology Services ITAGroup Inc. (2008). |