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Candidate's Name
Customer Service RepresentativeRaleigh, NC. Phone: PHONE NUMBER AVAILABLE, EMAIL AVAILABLEProfessional Summary:I have a proven record of providing excellent customer service which is both professional and engaging. I listen well and make sure customers know they are both heard and understood and provide whatever information or service necessary to ensure satisfaction. I am a continuous learner, adapting and thriving while growing positive rapport with clients, customers and teammates alike. Capabilities include:Highly internally motivated working independently and as a member of the teamOver 5 years experience in retail and customer serviceMSOffice proficientExcellent communication and problem resolution experienceReliable and adaptableEmployment Experience:Food delivery expert Doordash, November 2022-PresentCustomer Service/Fitting Room Associate, Ross Dress for Less, Cary, NC. 2014 - PresentCustomer Service:Provide excellent customer service - engaged customers and assisted in a professional friendly manner ensuring a pleasant experienceOperated point of sales equipment, and opened and closed the store as requestedEstablished and maintained collaborative working relationships  meeting team goalsAnswer telephone inquiries  identifying needs and providing requested informationEfficiently input customer data into system and confirm informationAdvised customers about product benefitsSales:Supported new product launches and consistently exceeded company sales goalsAssisted with sales, processed transactions in and efficient friendly mannerStocked inventory and assisted in tracking and ordering merchandise as neededContributed to growing same store salesOffice Assistant, My Goal My Mission, Garner, NC. 2013-2013Efficiently processed information to ensure office ran smoothlyProactively identified office needs and ensured they were metEducation:High School Diploma, Junius H Rose High School