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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE New York City, New York Street Address
SUMMARYAccomplished professional with several years of experience delivering superior rental service assistance and customercare. Successfully introduced customers to rental options and drove sales. Upbeat professional dedicated to answeringquestions and resolving problems.SKILLSProspecting Sales TechniquesLease Management Data EntryRental Transactions Visual data representationReservationsMaintenance ManagementEXPERIENCERental Agent, National AlamoNew York City, NYVerified rental eligibility by checking driver's license, insurance card, credit card information, and other requireddocuments.Provided detailed explanation of rental policies and procedures to customers.Calculated total cost for rental including taxes, fees, and other charges.Processed payments using cash or credit cards in accordance with company policies.Completed paperwork associated with each transaction accurately and efficiently.Customer Expierence Representative, National Alamo Car RentalNew York City, NYAnalyzed customer feedback to identify areas of improvement for the company.Developed strategies to improve the overall customer experience.Coordinated with other departments to ensure customer requests were addressed promptly.Maintained up-to-date knowledge of product updates and changes to help customers make informed decisions.EDUCATION AND TRAININGAssociate of ArtsCommunications & Art, St. Hugh's SchoolThe National Training AgencyACCOMPLISHMENTSTop Seller In BranchCustomer Service Award (5 Consecutive Months)CERTIFICATIONSThe Manhattan Institute: Medical BillingHeart Trust - The National Training Agency: Data Entry |
