Candidate Information Title Delivery driver, customer service, sales, cashier Target Location US-OR-Medford Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer service, delivery driver, cashier, Ground Hand. Medford, OR Pharmacy Delivery Driver White City, OR Social Media Customer Service Medford, OR Customer Service High School Medford, OR Forklift Operator Customer Service Medford, OR Customer Service Quality Assurance Medford, OR Customer Service Relationship Manager Medford, OR

Expected in 08/2023CADC I:Drug And Alcohol AbuseCounselingIntercoast CollegesAnaheim, CASome College (No Degree):MA and PhlebotomyAbdill Career College IncMedford, OREMAIL AVAILABLEPHONE NUMBER AVAILABLECentral Point, OR 97502Skills Upbeat and Positive PersonalityVerbal and WrittenCommunication Issue and Complaint Resolution Customer Data ConfidentialityResponding to DiicultCustomers Understanding Customer NeedsCalm and Professional UnderPressure De-escalation Techniques Eicient and Detail-Oriented Data Entry and Maintenance Motivational Leadership Problem-Solving Prioritization SkillsEducation And TrainingArticulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Oers skill with CRM systems paired with outstanding active listening and multitasking abilities in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Dependable achiever committed to holding highest ethical standards. Always punctual and reliable.Determined individual with a high level of compassion and skill in assisting individuals in various stages of recovery. Hardworking Peer Support Specialist known for handling appointment scheduling, transporting clients to meetings and promoting assistance wherever and whenever needed. Rogue Valley Mall - Customer Service Representative Medford, OR01/2009 - 12/2011Happy's Tacos - CashierShady Cove, OR02/2012 - 11/2013Kaitlin WilliamsSummaryExperiencePromoted high customer satisfaction by resolving problems with knowledgeable and friendly service.Remained calm and professional in stressful circumstances and eectively diused tense situations.Demonstrated excellent communication skills in resolving product and consumer complaints.De-escalated problematic customer concerns, maintaining calm, friendly demeanor.Fielded customer complaints and queries, fast-tracking for problem resolution.Upheld quality control policies and procedures to increase customer satisfaction.Escalated customer concerns, issues and requirements to supervisors for immediate rectification.Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Collected payments and provided accurate change. Completed daily recovery tasks to keep areas clean and neat for maximum productivity.Helped customers find specific products, answered questions and oered product advice. Worked closely with front-end sta to assist customers. Processed sales transactions to prevent long customer wait times. Accepted cash and credit card payments, issued receipts and provided Hobby Lobby - Department LeadMedford, OR08/2019 - 06/2022Progress House Inc - Peer Support SpecialistCamino, CA08/2022 - 12/2022CADC Rchange.Trained new team members in cash register operation, stock procedures and customer services. Verified customer age requirement for alcohol or tobacco purchases. Delivered high level of customer service to patrons using active listening and engagement skills.Preserved appearance of store by arranging and replenishing displays and merchandise racks.Scanned merchandise using point-of-sale system for accurate purchase totals.Operated cash register or POS system to receive payment by cash, check and credit card. Answered customer questions and provided store information. Managed eective stock rotation and inventory placement. Oversaw department schedule, projects and quality standards. Put together special displays and coached employees on latest promotions. Maintained continuous watch on security concerns, employee performance and customer service standards.Supervised team of 3 employees in Jewelry department during manager's absence. Utilized pre-determined corporate plans to merchandise new products. Reviewed submitted resource requests and purchase proposals and submitted to leadership based on need.Completed training, read current publications and attended conferences to stay up to date on changes in education.Trained and supported new teachers by providing information on successful strategies for classroom instruction and management, instructional techniques and multimedia integration.Instilled hope by promoting positive self-disclosure and actively listening to client needs.Led support groups and facilitated one-on-one meetings with struggling individuals.Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.Maintained strict data confidentiality and privacy on information related to individuals.Transported individuals safely to support meetings and medical appointments.Interacted with family members of individuals and shared information regarding available community support services. Collaborated to set goals and outline steps to achieve objectives. Referred individuals to outside resources and services for additional support. CERTIFICATIONSRADT 1ASAM I & IICPR