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Title Customer Service Store Manager
Target Location US-NC-Wendell
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name  353 Tast DrWendell, NC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEAT&T, Raleigh, NC  Wire TechnicianJanuary 2017 - PRESENTInstall and troubleshoot problems on residential and small business internet circuits on both twisted pair and fiber optic loops. Ensure line quality by conducting appropriate tests with TDR, fiber scope, fiber meter, and company specific software tests.Provide customer service and customer training as needed. Have been in the top three performers for my wire center for past 6 years and the top performer the past 2 years.Bed Bath & Beyond, Raleigh, NC  Store ManagerJuly 2005 - January 2017Accountable for all activity within the store.Responsible for ordering, training assistant managers, customer service, and safety.Always had a sales increase for my store even when others were struggling with the market. Had the largest percent increase in the entire company one year.Consistently recognized for sales, merchandising and customer service achievements.EDUCATIONNC Wesleyan University, Rocky Mount, NC  BSAugust 2010 - December 2015Four year degree in Computer Information Systems. 4.0 GPA.SKILLSRouting and switchingBasic troubleshooting forcomputers and networksFiber splicing and testingEthernet terminating andtestingCustomer serviceLeadership and trainingAWARDSCCNA certification number36a8eac4ae7c4c6e892493b04cfb881eTop Sales increaseSumma Cum Laude graduate

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