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Click here or scroll down to respond to this candidateEVELYNESPINALESPHONE NUMBER AVAILABLEEMAIL AVAILABLEIndian Land, SC Street Address
CONTACTSKILLSKnowledge of KYC, SAR, CustomerDue Diligence (CIP), Enhanced DueDiligence (EDD), OFAC, Bank SecrecyAct and AML InvestigationsExperienceAbility to Work under Pressure andadaptable to various workenvironments.Utilize strong investigative, analytical,and technological abilities toeffectively identify and resolveproblems. Analytical Thinking Documentation And Reporting Risk AnalysisLANGUAGES SpanishBilingualProven expert in KYC, SAR, and AML investigations with a robust career at Citibank, showcasing exceptional analytical and problem-solving abilities. Spearheaded compliance programs, significantly improving client profile accuracy and risk mitigation. Demonstrates unparalleled adaptability under pressure, ensuring rigorous standards and timelines are met with precision.PROFESSIONAL SUMMARYCompliance AML KYC Associate Analyst 2Citibank, Charlotte, NCLitigations Account SpecialistOneMain Financial/Spring Leaf, Fort Mill, SCEXPERIENCEAugust 2017 - May 2024Performing various reviews include analysis of "Know your Customer" Accountable for execution Citi's AML-EDD compliance program, updating client profile information while ensuring standards and timelines.Daily real-time screening of potential AML Red Flag and Sanctioned alerts using CitiScreening Workflow tool while adhering to strict SLA policiesDocumented analytical findings in comprehensive investigative report that summarize the emerging threat, customer risk, control gaps, and recommended action and remediation.Conduct background checks customer research/transactional analysis, internet research and client profile information.Conduct regulatory and sanction screenings as well as review domestic consumer cases and support complex periodic review processesEscalate unusual activity to the Financial Intelligence Unit (FIU) and assist with escalating potential risks Support periodic review, triage processesPresent summarized findings to peers and management, including recommendations to changes in procedures resulting from review findings and quality assurance review of analyst case work Onboard/train new associates, as needed.August 2011 - August 2017Researched legal records to verify active and non-active judgments against archived accounts using Remedy, Maestro, History Viewer, RMS, Convoke and Class (CQS) Researched accounts for possible legal placement Placed charge off accounts with attorneys and third-party agencies Back End Account ManagerOneMain Financial/CitiFinancial, Fort Mill, SCCollaborated with attorneys to begin lawsuit proceedings on delinquent accounts Managed trial calendar and provide attorneys with witnesses for trial dates Negotiated settlement arrangements on small claim accounts and provided release of lien to clients Prepared Affidavits for attorney to file suit.September 2004 - August 2011 Collected on past due balances for personal loans and Auto loans Processed 25 to 30 payments a day utilizing Western Union Speedpay Negotiated settlements for recovery accounts with clients and third parties Utilized loss mitigation tools to reduce delinquency; such as amendments, deferments, and reages.Maintain excellent customer service skills while serving as the primary contact for clients/debtors.Miami Lakes Technical School, Miami Lakes, FLHigh School DiplomaHialeah-Miami Lakes Senior High School, Hialeah, FL EDUCATION2000June 1999 |
