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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service Rep/purchasing.Fords, NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo re-enter the work force and resume my career, building on past skills of excellent customer service, communications, supervision, purchasing and accounts receivable.#readytoworkAuthorized to work in the US for any employerWork ExperienceSurvey TechnicianBraun Research Inc.-Princeton, NJDecember 2017 to October 2022I took over 200 calls a day cold calling the public to get their views on different topics. Most surveys are political.I always have a smile in my tone of voice.Customer Service RepNewmark & Lewis Appliances-Hauppauge, NY1990 to 1992Job Responsibilities:Answered approximately 200 phone calls a day helping customers with appliance deliveries and returns. Performed customer service related duties such as satisfying customer needs on a daily basis. Office Manager/ Purchasing AgentNyco Electronics-Long Beach, NY1988 to 1990Job Responsibilities:Purchased small electronic parts and closed circuit TVs. Supervised office staff of approximately ten to twelve employees. Answered phones and kept up on ETAs for parts ordered by sales people. Purchasing AgentTemtron Electronics-East Rockaway, NY1984 to 1988Job Responsibilities:Purchased small electronic parts and closed circuit TVs. Heavy phone work. Assisted with switchboard as needed. Responsible for price negotiations that contributed to increased profit margins within the company.EducationDiploma in EnglishEast Rockaway High School - East Rockaway, NY1976 to 1980Skills BUYING/PROCUREMENT (6 years) Customer Service (10+ years) Purchasing (6 years) RECEPTIONIST (3 years) switchboard (4 years) Call Center (10+ years) CSR (10+ years) Multi-line Phone Systems (5 years) Veterinary experience Accounts Receivable Typing Phone etiquette (10+ years) Conflict management (10+ years) Communication skills (10+ years) Customer service (10+ years) Purchasing (6 years) Organizational skills Multi-line phone systems (5 years) Administrative experience (3 years) Office experienceCertifications and LicensesDriver's LicenseAdditional InformationSKILLS: Extensive phone experience focusing on customer service and client satisfaction. Performed purchasing and customized computer work for wholesale electronics firms. Managerial experience - delegated work among staff. Switchboard experience. Skilled Troubleshooter and effective communicator with both internal and external customers. Experienced in conflict resolution, crisis management, as well as resolving issues and facilitating satisfactory outcomes for both the customer and company. |
