| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
COLEMANClayton, DE Street Address -4211PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYDedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.SKILLSExcellent interpersonal, negotiations, and conflict resolution.Excellent organization and attention to detail.Strong ability to act with integrity, professionalism, and confidentiality.Ability to quickly learn the organizations HRIS and talent management systems,.Manage Employee RelationsPerformance ManagementDetail-OrientedEXPERIENCESenior Talent Acquisition SpecialistSODEXOMay 2022 - CurrentIncreased success of talent acquisition strategies with the development of market-specific approaches.Counseled business clients on appropriate employment practices and current market conditions.Assisted businesses with acquiring and retaining top industry talent.Filled frontline openings by recruiting, screening, and referring candidates.Brought in highly qualified applicants, and targeted recruitment strategies on key candidate pools.Determined staffing needs and optimal recruitment plans by forecasting business levels.Screened applicants by conducting initial checks and interviews prior to HR manager involvement.Senior Human Resources GeneralistDay & ZimmermannJanuary 2022 - September 2022Provided HR support for government contracts at Hawthorn Army Base Depot and Ft HoodSupported all HR functions for Hawthorn Army Depot as it transitioned from D&Z to a new contractorSupported new site leader with all aspects of HR with a primary focus on coaching and team developmentWorked with local unions on employee relations mattersProcessed leaves of absence, worker's compensation claims, addressed benefit inquiries, and processed verification of employment.Maintained and updated employee records to reflect changes in employment, compensation and withholdings.Enhanced employee relations by developing motivational and engagement programs.Addressed employee relations issues, harassment allegations and work complaints.Regional Human Resources GeneralistErber GroupApril 2019 - January 2022Performed payroll using ADP Workforce Now and benefit management for employees in the defined divisionManaged employee onboarding functions from end-to-end including new-hire orientation, and employment authorization verification.Addressed employee relations matters for basic to complex HR issues and provided information or resolution.Kept employee records updated, processing employment status updates and other key changes.Enhanced workforce by coordinating orientation sessions, job skills training, and other employee development initiatives.Handled employee performance evaluation and disciplinary action planning.Contributed to successful performance management, reviewing data and helping optimize strategies.Human Resources ManagerIntegrity Staffing / Amazon Middletown, DEOctober 2013 - March 2019Handled confidential matters with discretion to maintain workplace and employee privacyResolved conflicts through positive and professional mediation.Offered guidance and counseling to managers and employees regarding recruitment, employee performance and complaint investigation.Received employee complaints and inquiries and facilitated walk-in employee relations requests to reinforce proper grievance policy.Participated in administrative staff meetings to stay informed on new developments.Provided subject matter expertise to managers regarding selection procedures.Managed unemployment claims and represented company during appeals hearings.Helped departments with development and delivery of strategic HR plans to fit with overall business direction.Human Resources ManagerLowes Middletown, DEFebruary 2012 - September 2014Handled confidential matters with discretion to maintain workplace and employee privacyDemonstrated familiarity with ADP HRIS/Payroll system or other HRIS System a plusEstablished and maintained contact with external recruitment agencies to source candidates for current or future openings.Offered guidance and counseling to managers and employees regarding recruitment, employee performance and complaint investigation.Resolved conflicts through positive and professional mediation.Managed unemployment claims and represented company during appeals hearings.Received employee complaints and inquiries and facilitated walk-in employee relations requests to reinforce proper grievance policy.Supported development and implementation of progressive discipline process and corrective action determination.Regional Vice PresidentEMG Acquisitions New Castle, DEOctober 2009 - March 2012Ensured compliance with standard operating procedures, fair lending practices, and all Federal and State regulationsDeveloped and implemented strategic sales and marketing plans to address customer requirementsProvided on-site training on all aspects of leadership and company policies and proceduresResponsible for completing analysis and taking action to control expenditures and consistently operate within budgetary constraintsHired, motivated, coached counseled, and developed branch managers and employees ensuring appropriate tools and training were provided to be effective in identifying opportunities for process improvement and implementing changesOversaw coordination of activities with internal/external auditors in validating accuracy of transactions to determine and protect company assetsDistrict Director of OperationsAccess Financial, INC Washington, DCApril 2004 - May 2009Responsible for daily operations, profitability, and providing leadership direction essential to the success of both locationsConducted audits, and completed analysis and action plans to maintain customer records in compliance with all Federal and State regulationsDeveloped and implemented Best Practices for targeted audits and performance management, resulting in improved overall quality and increased customer satisfactionTrained, developed, and evaluated branch managers and employees through mentoring and appropriate delegation of challenging assignmentsImproved process for capturing information for customer loan eligibility process, and redesigned workflow to better track statutes of applications and staff activities.EDUCATIONBusiness ManagementTallahassee Community College, Quincy, FL |
