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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Montegut, LA Street Address
Motivated Small Business Owner with proven record of success managing daily operations of business. Versed in monitoring day-to-day operations, reviewing sales reports and hiring and training top talent. Charismatic leader focused on generating repeat business. able to do manual labor and learn job from bottom up. Employee DevelopmentPlanning and executionHuman resources administrationBusiness operations leadershipProject ManagementOperations ManagementSales oversightVendor RelationsNegotiationThe boxer in the barrel Houma, LouisianaSmall Business Owner02/2014 - 08/2024Created budgets and monitored expenses to stay within budget limits. Managed sta recruitment, hiring, training, and development. Designed customer loyalty programs to increase sales revenue. Cultivated relationships with key stakeholders in the industry. Implemented ecient processes for ordering inventory and tracking deliveries.Oversaw daily operations of small business including customer service and nancial management.Established partnerships with other businesses in related industries for mutual benet.Ensured compliance with applicable laws and regulations while running the business.Resolved conicts between sta members and customers when necessary. Monitored customer feedback and implemented changes based on their suggestions.Participated in local community activities to promote the brand's visibility and reputation.Photographed products for sale and posted pictures online to increase visibility and showcase current product availability. Supervised company social media and marketing eorts to expand brand awareness and attract new customers.Met with service vendors or product suppliers to facilitate delivery. Prepared weekly schedules to verify proper oor coverage within scal guidelines.Managed crisis situations, resolving issues promptly to minimize impact on business.Streamlined operational processes to increase eciency and reduce costs. Established and maintained relationships with suppliers, clients, and other SummarySkillsExperiencebusiness partners.Planned and executed promotional events to generate interest and increase sales.Seacore marine/superior marine/L laboardmarine Houma, LouisianaBoat Captain05/2002 - 11/2014Ensured the safe navigation of vessels in compliance with local, state, and federal regulations.Organized and executed vessel maintenance schedules to ensure optimal performance.Maintained detailed logs of voyage activities, fuel consumption, and engine operations.Conducted pre-departure inspections to verify all necessary safety equipment was aboard and operational.Communicated regularly with passengers regarding weather conditions, course changes, and other relevant information.Supervised deckhands in the operation of mooring lines, anchor handling, winch operations.Developed strategies for ecient routing of vessels to minimize fuel costs while maximizing speed and comfort.Conducted emergency drills on a regular basis to ensure crew members were prepared for unexpected events at sea.Provided guidance to novice sailors unfamiliar with operating marine vessels or navigating waterways.Monitored engine performance and made adjustments as needed for improved eciency.Performed minor repairs on vessel systems when possible or requested assistance from shore personnel when necessary.Inspected all navigational equipment regularly to ensure accuracy of readings.Managed onboard supplies such as food stores and medical supplies according to passenger needs and preferences.Operated tender boats for transporting passengers between ships or dockside locations.Coordinated communication eorts among crew members during times of distress or emergency situations.Instructed new crew members on proper procedures for operating marine vessels safely.Prepared detailed reports concerning any incidents involving passengers or crew members that occurred during voyages.Adhered strictly to all safety protocols established by the owner and operator prior to embarking on each voyage.Measured water depths with depth measuring equipment. Signaled passing vessels by using ags, radios, whistles and ashing lights. Collaborated with team on upcoming event timelines, dates and required equipment.Checked areas available to guests to ensure cleanliness and appropriate set up.Coordinated fueling, repairs and other port activities to properly maintain ship.Operated boat radios to maintain open avenues for exchanging information needed by operators.Oversaw ship operations during travel and kept watch for hazards. Navigated courses and determined speeds using navigation tools. |