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Click here or scroll down to respond to this candidateTiaMcCallisterPHONE NUMBER AVAILABLEEMAIL AVAILABLEChicago, IL Street Address
SUMMARYSkilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. SKILLSBeverage PreparationSafe Food HandlingTable SettingCleaningSupply RestockingFood RunningTable BussingGuest EngagementPrice MemorizationPOS OperationStrong Work EthicFood Safety UnderstandingDish PreparationItem PromotionCash HandlingMenu KnowledgeMenu MemorizationDining Customer ServiceSuggestive SellingEXPERIENCEServerOrland Park, ILHooters/ May 2023 to CurrentProvided excellent customer service to ensure satisfaction. Ensured that each guest was served courteously, quickly, and efficiently. Performed opening and closing duties such as setting up the dining area, restocking supplies.Took orders from customers accurately and in a timely manner. Operated POS terminals to input orders, split bills and calculate totals. Greeted customers, answered questions and recommended specials to increase profits. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.Communicated effectively with kitchen staff regarding customer allergies or special requests.Cleaned tables and chairs to prepare dining area for next customers. Served food and beverages to patrons and immediately remedied issues with orders. Checked food before serving it to customers.Promoted desserts, appetizers and specialty drinks to optimize sales. Monitored dining room for cleanliness and proper set-up at all times. CashierEvergreen Park, ILWhole Foods Market Inc/ Aug 2022 to Dec 2023Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.Accepted cash and credit card payments, issued receipts and provided change. Operated cash register or POS system to receive payment by cash, check and credit card.Collected payments and provided accurate change.Stocked shelves with merchandise when needed.Helped customers find specific products, answered questions, and offered product advice.Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.Delivered high level of customer service to patrons using active listening and engagement skills.Worked closely with front-end staff to assist customers. Trained new team members in cash register operation, stock procedures, and customer services.Team MemberBlue Island, ILMcDonald's/ Aug 2020 to Aug 2021Maintained a clean and organized work area throughout shift. Operated cash registers to process payments from customers. Worked hard to learn required tasks quickly to maximize performance. Greeted customers upon entering the store with friendly demeanor. Addressed customer needs, responding to specific requests. Developed positive customer relationships through friendly greeting and excellent service.Processed and retrieved customer special orders.Upheld high standards of productivity and quality in operations. Improved knowledge and productivity through continuous education and learning from senior team leaders.Stayed informed of company and store updates from leadership. EDUCATION AND TRAININGSome College (No Degree): Business Administration And Management Moraine Valley Community CollegePalos Hills, IL |
