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Click here or scroll down to respond to this candidateJeffrey R. DeMers Expert ManagerEMAIL AVAILABLE PHONE NUMBER AVAILABLE Montrose, MN Street Address
Accomplished and dedicated professional with demonstrated success within leadership roles in operation and retail management, business development, sales strategies, cognitive planning, root-cause analysis, and client/customer satisfaction within multiple business types. Expertise lies in process and performance improvement, team enhancement, budgeting, and business growth. Flexible and adaptable with exceptional interpersonal and communication abilities to motivate and support staff, foster change, incorporate innovation, and implement coaching strategies throughout all levels of the organization.Professional BackgroundGM/Operations ManagementSafety Signs General Manager Maple Grove, MN Feb Street Address June 2024 (Position Eliminated)Key Responsibilities:Oversaw all aspects of the traffic control technicians, yard/shop personnel, and dispatch. Specialized in Minnesota Work Zone Traffic Control and Roadway regulations and Event Safety.Coordinated the required man-power and work needed directly with our respective divisions and contractors to ensure a clear line of communication to accomplish projects and objectives.Identified and ensure areas of opportunity regarding employee development and safety, while prioritizing projects and assigning jobs/projects to drivers, mechanics and traffic controllers.Achieved 0% Attrition Rate from the 2023 season to the 2024 season, while maintaining a perfect safety score with zero major injuries during my employment.Target Corporation Operations Manager Fridley, MN August 2022 February 2023Key Responsibilities:Led front line Team Members in getting product to the guest as fast and safely as possible, while being a critical differentiator and implementing flow optimization within the logistics process.Drove results by creating operational plans and following budgets, problem-solving and analyzing data, and recalibrating how to best support the distribution center in cross-functional departments.I fostered a safety first culture through analytics, training, employee feedback, and accountability by establishing myself as an engaging and inclusive leader, maximizing growth, development, and positive work environment.GOPUFF General Manager Minneapolis, MN March 2022 August 2022 (Lay-Offs)Key Accomplishments:Systematically reorganized inventory and product placement in our warehouse to decrease our Order Queue Time from four minutes per order to two and half, and decreased our Order Pack Time from five minutes per order to three and a half.Implemented incoming inventory delivery practices (receiving, putting away, damaged products) to decrease shrink, and increase our overall inventory accuracy from under 90% to over 98%.Zero voluntary turnover in my five months with the company and was granted an Assistant Manager due to increased growth.FedEx SmartPost Operations Manager Maple Grove, MN July 2020 March 2022Key Accomplishments:Awarded Safety Operations Manager of the month in April, June, and September of 2021.Analyzed operational performance through observation and reports to create injury prevention programs that dropped our severe injury cases by 33% vs. LY Peak Season.Effectively ran entire Sorts from the Control Center, Load, priding myself on communicating with other Operations Managers to ensure we are hitting volume and Total Labor Hours projections.Retail ManagementLA-Z-BOY FURNITURE & HOME DECOR Store Manager Maple Grove, MN Mar 2015 Oct 19Key Accomplishments:Appointed by company management to train other management and associates of two new stores in Utah in such areas as policies and procedures, systems training, sales strategies, product knowledge, and customer service/customer experience.Fulfilled the function of Multi-Unit Manager for both the Woodbury and Maple Grove locations while also participating as a member of the hiring panel. My Sales Manager was recognized as the most qualified, and earned the promotion to Store Manager of the Woodbury location.Finished my last Fiscal Year being recognized as the #4 location in the entire company in Profitability KPIs.Was one of only two store managers from our U.S. locations flown to Canada to direct/manage a systems conversion, retagging, training, etc. that affected our four Canada locations.EducationMINNESOTA STATE UNIVERSITY, MANKATO Bachelor of Science Sports Management |
