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Patient Care Call Center Resume Atlanta,...
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Title Patient Care Call Center
Target Location US-GA-Atlanta
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SUMMARYCompassionate licensed phlebotomist. Seeking the opportunity to join a medical team and provide excellent patient care service, A Self-starter, team player with very strong organizational skills, seeking longevity who stresses attention to detail.Productive phlebotomists offering 3+ years of experience in collecting blood specimens in a healthcare settingWORK EXPERIENCESouthern Regional Medical CenterLead PhlebotomistNovember 2022 to presentPreformed blood drawing venipunctures on pediatric and geriatric Patients.Sending specimens to the laboratory for testing.HOUSTON MEDICALPhlebotomist/ Lab Assistant08/21 to Sep/22Verify patient by reading patient identification.Obtains blood specimens by performing venipunctures and finger sticksTracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performedPerformed a variety of routine blood drawing procedures to include venipuncture.Prepared, processed, and stored patient specimens and samples according to departmental procedures using standard techniques and equipment.Sending specimens to the laboratory for testing.KAISER PERMANENTELab Assistant04/20 to 05/21Ensures all specimens are collected and transported accurately and on time.Perform venipuncture. Draw and prepare specimensCollect vitals on patients. (blood pressure, height, weight, and pulse)Ability to collect blood specimens through venipuncture and skin punctureProtected patients by following infection control, sharps disposal and bio hazardous waste disposal procedures.Draws and collects blood samples from patients.MORNEAU SHEPELLCall Center Team Lead01/17 to 12/20Oversee call center reps who respond to customer inquiries.Also responsible for providing efficient a quality customer service through daily management.EDUCATIONHigh School Diploma, (05/05)South Atlanta HighCERTIFICATIONPHLEBOTOMY/D8Z7Q7R9, (12/22)SKILLSData Entry72 WPMExcelVenipunctureOutlookMS OfficeFilingWorkflowPhlebotomyManagementTrainingOrganization skills

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