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Click here or scroll down to respond to this candidateCandidate's Name
Chesapeake, VAEMAIL AVAILABLE - PHONE NUMBER AVAILABLECall center customer service imbound or sales representative Willing to relocate: AnywhereAuthorized to work in the US for any employerWORK EXPERIENCECustomer Sales RepresentativeAlorica - Norfolk, VA - January 2015 to October 2015 ResponsibilitiesAssist customers with questions about direct tv sattelite company. My dutie is to sale direct tv. Giving them customers wow experience about the service products. AccomplishmentsGave me more experience in dealing with people. In the eviroment of sales is listening to the customer needs, by acknowledge what the customer says. Listen to the customer needs.This way it will help me to sale the product that is offered. Number one customer service being polite at all times. Skills UsedUsing computer, caculator, phone lines, using analytical skills, customer service skills, typing, internet Customer Care Representativeportfolio recovery associates - Norfolk, VA - 2006 to 2011 ResponsibilitiesMaintain deliquent accounts with plans of helping debtors work towards financial freedom. Help to understand how delinquent debt negatively affects credit ratings. Respond to debtor inquires with account information and updating if necessary.AccomplishmentsLearned on how to place customers on payment plans. Experience how yo ne a problem solver Skills UsedComputer,typing microsoft word, multi line system. Gave great customer service .Learn how to adapt to changes,as well being humble . Most of all learn how to handle irate customers.Always looking for growth Self EmployedDayCare provider - Norfolk, VA - 2003 to 2006ResponsibilitiesProvided day care for children in my home. Taught children activities promote physical and social growth. Gave each child individual attention and guidance addition to teaching kids to work in group. AccomplishmentsRewarding watching the kids successfuly apply themselves and willing to learn. Just watching them grow Account ManagerBank Of America - norfok va - 2000 to 2003ResponsibilitiesInitiated customer billing and appropuate charges or fees for a wide range of services. Followed protocol and security procedures for bank regulations. Responded to customer inquires with account information to secure delinquent accounts using negotiation skills.AccomplishmentsBeing effective recieving delinquent accounts. Achieving goals. Rewarded making goals each in every month of my employment Attendance certificate was giving to me for successfully being on time in 3months Skills UsedComputer customer service skills time management.resolving delinquent accounts Customer Service RepresentativeMCIEDUCATIONHigh school or equivalentBerkeley HighSKILLSProblem Solving Skills (10+ years), Typing (10+ years), Troubleshooting (10+ years), Microsoft Office (10+ years), Keyboarding (10+ years), Excel (5 years), Lotus Notes (10+ years), Analytical (10+ years), Customer Service (10+ years), Computer Skills (10+ years)LINKShttp://Candidate's Name 1966@gmail.com |
