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Store Manager - Starbucks CorporationEast Elmhurst, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Seven years experience as Store Manager at Starbucks. Previously store was number one in all metrics in division of 1200 stores Currently serve as Manager Mentor for five other managers. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceGeneral Operations ManagerOTG Management-New York, NYNovember 2022 to PresentBudgeting and financials: Keeping the budget on track, and ensuring cost efficiency Recruitment and training: Overseeing the hiring and training of employees Quality assurance: Managing quality assurance programs Strategic and operational objectives: Formulating strategic and operational objectives Leadership: Providing leadership to improve policy and strategic decisions Analyzing accounting and financial data: Interpreting data, identifying trends, and making data-driven decisionsLabor needs: Determining labor needsOperations ManagerSemaj Health and Wellness LLC-Rhode IslandJune 2018 to PresentPayroll, scheduling, managing workflow, created a budget. Managed two of our platforms (Behavioral Health Patients, Alternative Medicine, and Medical Card Evaluations.Working remotely and traveling to office 4 times a month. General ManagerPanera Bread-Little Neck, NYJanuary 2015 to October 2018Store ManagerStarbucks CorporationJuly 2004 to October 2014Managed stores with average annual revenues of $2.5 million Train employees to adhere to Starbucks' stellar customer service and operating standards; managed as many as 28 employees, including shift managers and assistant managers Maintain daily, weekly, and period financial reports Trained and promoted four employees from entry level to manager level Act as MCM (Manager Mentor) for five other general managers In five stores, increased sales year-over-year by 21%; in current store increased sales by 22% year- over-year for the last three yearsGeneral ManagerStarbucks CorporationJune 2004 to October 2014Assistant ManagerStarbucks CorporationMarch 2003 to February 2004Planned, identified, communicated, and delegated appropriate responsibilities and practices to store partners to ensure smooth flow of operations Provided coaching and direction to the store team to take action and to achieve operational goals Mastered various input/monitoring systems Assisted store manager with accounting and banking responsibilities EducationHigh School DiplomaBrooklyn College - Brooklyn, NY1999 to 2003Aviation High School - New York, NY1994 to 1998Skills Leadership Management Customer service Food industry Financial Report Writing Profit & Loss Inventory Control Store Management Experience Store Management Experience Management Payroll Assistant Manager Experience Store Management Experience Management Budgeting Retail Management Operations Management Sales Management Sales Accounting ForecastingCertifications and LicensesFood CertificatePresent |