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Candidate's Name
Chicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE 3+ years of customer-facing roles across diverse industries including security, cosmetology and food services. Excellent verbal and written communication skills. Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards Strong participation,transparency, and feedback mechanisms. Self-motivated, effective accountability, efficient in fast-paced environments, highly adaptable, and enthusiastic to learn!Work ExperienceTicket Booth AttendantSeadog Entertainment Cruises-Chicago, ILSeptember 2024 to Present Resolve guest issues/Critical Moments of service. Process payments in a timely manner in following company procedures. Maintaining sales and accounting documents required for closeouts. Maintain uniform and personal grooming in compliance with appearance standards. Additional job duties as assigned.SecurityLollapalooza-Chicago, ILJuly 2022 to July 2023 Patrolled and monitored property grounds by company vehicle, bicycle, or feet to insure safety at all all times. Build Suitable relationships and engage customers by taking the extra mile. Communicated effectively and efficiently tosuccessfully complete our task with thoroughness and precision. Provides acts as a resolution analyzing information assistance to program participants, customers, faculty and/or Staff. Carefully inspected each bag that passed through the security checkpoint, ensuring that no prohibited substances, unauthorized items or weaponry made it into the safe environment. Responsibility and importance of my role in maintaining the safety and security of performers, Fans and/or Staff I was evident in our diligent efforts. McDonalds Crew MemberMcDonald's-Chicago, ILNovember 2019 to April 2020 My position was to accurately take orders from customers, maintain a fast pace of service, especially during rush time and Collect payments as well as match cash to records. I was assigned to greet customers, answer questions, and resolve complaints. Working in a team partnerships with other teams and managers to meet goals and learn. EducationOnline course in CosmetologyCity Colleges of Chicago-Harry S Truman College - Chicago, IL August 2022 to June 2023High school diplomaPerspectives Charter High School - Chicago, ILSeptember 2021 to June 2022Skills Team Leadership (3 years) Time Management (3 years) Teamwork (6 years) Advertising (6 years) Problem Resolution (3 years) Customer Relationship Management (4 years)Languages English - Fluent