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| | Click here or scroll down to respond to this candidateCandidate's Name
Orlando, FLPhone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEOBJECTIVEDedicated and compassionate customer support professional with 15+ years of experience in healthcare and management. Seeking a remote customer support position to utilize my skills in providing high-quality service and support.ExperienceMillennium Memory Care, Monroe, NJAssisted Living ManagerSeptember 2019 - May 2022Oversaw daily facility operations, ensuring exceptional care standardsManaged staff activities and provided training, coaching, and mentoringHandled budgeting and financial management for a 16-bed facilityMaintained medicine management and increased census and customer satisfactionDelivered strong customer service to families and residentsAssisted residents in crisis de-escalation and daily living activitiesRoosevelt Care Center, Old Bridge, NJCertified Nurses AssistantJanuary 2005 - September 2019Assisted approximately 15 residents with daily activities, including personal hygiene and mealsConducted range of motion exercises and vital signs measurementAssisted nurses with dressing changes and daily assignmentsScheduled patient appointments and maintained detailed recordsDelaire Nursing Home, Linden, NJCertified Nurses AssistantMarch 2004 - January 2005Assisted residents with daily hygiene and accompanied them to doctor appointmentsAdministered medications and checked vital signsFostered positive relationships with team members, residents, and familiesFashion Bug, Linden, NJManagerJuly 2010 - January 2012Ensured store organization, cleanliness, and readiness for businessManaged inventory, assets, and cash register transactionsResolved customer discrepancies and trained new hiresCandidate's Name
Orlando, FLPhone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEKnowledge and SkillsProficient in Microsoft Word and OutlookStrong organizational, prioritization, and time management abilitiesIn-depth understanding of HIPAA complianceExpertise in patient care and safetyExcellent communication and customer service skillsEducationUniversal Training Institute, Perth Amboy, NJLicensed Practical Nurse (LPN)Graduate: May 2016LPN Licensed (Pending State Board) |