Candidate Information Title Talent Acquisition Employee Relations Target Location US-MS-Brandon Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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SAMANTHAYOUNG,SHRM-CPPHONE NUMBER AVAILABLEEMAIL AVAILABLEBowling Green, KYCONTACTSKILLS HR Operations Management Talent Acquisition Performance Analysis HR Procedure ImplementationDiversity, Equity, and InclusionStrategies Project Management Employee Engagement Process Improvement Leadership Management Cross-functional Communication Background Adjudication Onboarding Career Development Background Checks Recruitment StrategiesAccomplished leader with expertise in managing HR functions and teams. Proven track record of developing and implementing successful policies and processes to improve efficiency and effectiveness. Adept at delivering world-class recruiting, onboarding, and training. Leverages exceptional communication and interpersonal skills to build and maintain strong relationships with employers, employees, and stakeholders.PROFESSIONAL SUMMARYHR Business PartnerEnstall (formerly Esdec Solar Group), Remote, USEXPERIENCENovember 2022 - PresentPartner with business and functional managers on people issues including performance management, employee engagement, employee relations, and other areas as neededRespond to and resolve employee inquires in a timely and effective manner, escalating issues as needed Oversee recruiting efforts for assigned Business Unit; full-cycle recruitment Train leaders on management best practicesConduct effective, thorough and objective investigations and handle complex employee relations issues while teaching and empowering leaders in the processAssure Company policies are administered fairly and consistently across the organizationUnderstand the staffing needs and partner with Talent Acquisition team to develop and execute effective talent attraction strategies Be a steward in sustaining a culture that is a differentiator to our success Ensure compliance with federal, state and local employment laws and regulationsCollaborate with and/or lead cross-functional projects and initiatives in partnership with the US HR and the Global HR teamsReview and analyze current HR practices, processes and systems and make recommendations where appropriate to ensure continuous improvement.Managed employee relations issues including grievances, disciplinary actions, and terminations.Collaborated with external vendors to ensure compliance with labor laws and regulations.Rewrote job and marketing descriptions to attract employees aligning with company culture.Talent Acquisition ManagerEnstall (formerly Esdec Solar Group), RemoteSenior Manager, Talent AcquisitionMercy For Animals, Remote, USConducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement. Identified staff vacancies and recruited, interview, and select applicants. August 2022 - Present Managed full-cycle recruiting process from sourcing to onboarding new hires. Partnered with business leaders to analyze staffing needs and negotiate contract terms.Maintained relationships with external vendors such as staffing agencies, universities. Utilized social media outlets such as LinkedIn to source potential candidates. Provided guidance on best practices in interviewing techniques, selection criteria, and other related topics.Recruited, screened and interviewed candidates for various positions within company.Ensured compliance with all applicable laws and regulations pertaining to recruitment activities.Analyzed recruitment data to evaluate effectiveness of recruitment processes and identify areas for improvement.Established strong working relationships with hiring managers throughout the organization.December 2019 - August 2022Developed, implemented, and drove the global Talent Acquisition Strategy, focusing on quality, diversity, and effective and efficient processes, supporting the culture and strategic objectives of the organizationLed the talent acquisition team by mentoring, coaching, inspiring, and promoting the growth potential of direct reportsOwned the oversight of the full-cycle hiring process, from sourcing to onboarding; including internal promotions, title changes, job description and offer negotiation Developed, implemented, and managed the Paid Internship Program Partnered with key stakeholders, senior leadership, and hiring managers on identifying hiring needs, ensuring key competencies for the elevation of vacancies, and supporting growth initiativesTrained and advised hiring managers on best practices of talent acquisition, including mitigating bias in the hiring process, effective job postings, effective candidate assessment, salary ranges, compensation analysis, and offer packagesConsistently analyzed and leveraged recruiting data and KPIs to maintain an effective talent acquisition strategy that supports best practices and integrityMaintain social media channels, utilizing sourcing methods and promoting employer brand Managed external vendors, SaaS platforms, ATS, and background check process Senior Recruitment Specialist and Background Adjudicator Sitel, Remote, USStaffing ManagerCrown Services, Glasgow, USManage performance management of new hires by completing new-hire check- ins throughout first year of employment, assessing cultural acclimation and alignment, and performance aptitudeGeneralist responsibilities to include exit survey analysis, employee relations, compensation analysis, departmental lead backup, talent development, and benefits.October 2013 - July 2019Led recruitment team in the hiring process, candidate engagement, offer extension, and onboardingOwned full lifecycle of the recruitment process for company averaging 10K annual customer service agent hires, including job description content, candidate attraction and sourcing, interview scheduling, offer negotiations, and closingSupported talent acquisition program development, identifying opportunities to continuously improve recruitment processes and tools used to ensure optimal performancePerformed background checks and criminal searches, ensuring employees and new candidates adhered to adjudication and legal policies and compliance per client contracts.January 2012 - March 2014Conducted recruitment efforts for temporary, temp-to-hire, and direct placement workers, steering new employee orientations, performing background screening of all employment applicants, and placing job posting advertisementsPerformed benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employeesAdministered various human resource plans and procedures for company personnel and clients, including onboarding, new employee orientation, managing employee engagement, benefits administration, employee relations counseling, scheduling employee meetings, exit interviews, policy implementation, outplacement counseling, affirmative action, and employment law complianceBuilt and maintained grid of potential passive and active candidates through networking, and conduct in-depth interviews and assessments of potential candidates.Ensured all paperwork was completed accurately for successful onboarding of new employees.Built and established strong relationships with hiring managers, enabling long- term staffing partnerships.Collaborated with department managers to understand business needs and develop appropriate staffing solutions.July 2008 - January 2012Case Manager (promoted)DirecTV, Remote, USHandled escalated calls from customers, overseeing retention, solution, and resolveManaged a caseload of up to 30 consecutive customer files, ensuring completion and satisfaction.Participated in team meetings to discuss case management strategies for individual cases.Educated clients on available community resources and how to access them effectively.Maintained accurate records of client progress and documentation of all contacts with clients.Master of Science in Psychology: Behavior Analysis Capella UniversityBachelor of Arts in Sociology/PsychologyWestern Kentucky UniversityEDUCATIONCERTIFICATIONS Certified Diversity Recruiter (CDR), 2021 University of South Florida - Diversity, Equity, and Inclusion, 2021 Capella University - International Honor Society in Psychology Inductee, 2022 Capella University - National Society of Leadership and Success Honor Society, 2021 SHRM-CP Certification, 2023LINKEDIN LINK AVAILABLEWEBSITE, PORTFOLIO AND PROFILES