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EMAIL AVAILABLE PHONE NUMBER AVAILABLEEDUCATIONUniversity of Central Florida, Orlando, FLCyber Security Certification Oct 2022  PresentParamount Training Center, Fort Pierce, FLNursing Assistant Certification June 2009The Heart Academy, Portmore, JamaicaGeneral Construction Certification (Levels 1 and 2) June 2006May Day High School, Manchester, JamaicaHigh School Diploma June 2004WORK EXPERIENCEUSIC, West Palm Beach, FLUtility Locator 2022  PresentPinpointed utility paths, reducing excavation damage by 20%.Trained new employees and maintained records for compliance.Utilized advanced locating tools (RD7000, GPR, and GPS) to ensure precise detection of underground utilities.Conducted safety inspections and adhered to safety standards, minimizing on-site hazards.Managed complex locates in high-traffic areas, ensuring minimal disruption to public services.Collaborated with project managers and contractors to streamline utility mapping processes.Provided customer service by addressing concerns and educating clients about utility safety.South Martin Regional Utilities, Stuart, FLField Technician 2019  2022Installed, repaired, and inspected water meters and equipment, ensuring accurate readings.Enhanced customer satisfaction through timely service responses for connections, disconnects, and leak investigations.Developed and implemented training programs for new staff on equipment operation and safety protocols.Conducted routine maintenance and testing, significantly reducing service interruptions.Collaborated with cross-functional teams on system upgrades, improving service delivery.Analyzed maintenance data to identify trends, leading to a 10% reduction in operational costs.Managed project documentation and compliance records for regulatory standards.Saks Metering, Queens, NYWater Meter Technician 2017  2019Installed, repaired, and replaced water meters, ensuring precise water usage measurement.Conducted thorough inspections to identify issues, minimizing downtime.Collaborated with engineering to troubleshoot technical problems and implement solutions.Maintained accurate service activity records, ensuring regulatory compliance.Educated customers on meter operations, fostering positive relationships.49.95 Sewer & Drain Cleaning, Queens, NYSewer Technician 2015  2019Cleaned and repaired sewer lines, improving operational efficiency by 15%.Educated customers on proper waste disposal practices.Family Private Care, Palm City, FLNursing Assistant 2011  2015Assisted patients with daily activities and monitored vital signs.HPI Plumbing Inc., West Palm Beach, FLPlumbing Assistant 2008  2009Supported plumbing installation and repair projects.SKILLSCPR CertifiedMicrosoft Office SuiteNetwork & Cloud SecurityComputer NetworkingProject ManagementRisk AssessmentData AnalysisExcellent CommunicationConflict ResolutionUtility Locating Equipment (RD7000, GPR, and GPS)Safety Compliance & TrainingAsset Management SystemsUtility MappingCustomer ServiceREFERENCESAvailable upon request.