| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Reynoldsburg, Ohio Street Address
Phone: (Street Address ) 378-7491 LinkedIn: https://LINKEDIN LINK AVAILABLEProfessional SummaryMs. Perry is an IT Support professional, and seasoned operations officer. She is well versed in corporate compliance, credentialing and privilege, And operations processes management.Uses SharePoint, Adobe Acrobat Pro, Salesforce and others for Client/vendor relationship management.Project/Program ManagementResource management, scheduling and allocations, task management, budget tracking and planning; cost estimation reporting, accruals, and actuals; Invoice processing, procurement, and project Financials.Managing partner relationships with internal LOBs, Clients, External Clients, and vendors, alikeExperienced liaising, and support Lines of Business or Business Partners with confident communication, at all levels of management or personnel.Through COVID This candidate has worked as a private contractor with the state of Ohio, Providing direct care and support, Case Management to individuals in the developmentally disabled community.Ms. Perry is local to Central Ohio, with immediate availability. and possesses a passionate interest in this role.Key CompetenciasProject FinancialsResearch and ResolutionLife Cycle ManagementRequirements ReportingInfrastructureIT Risk and ComplianceTechnical Team SupportStatement of WorkQA and UAT TestingMeeting FacilitationServer AdministrationTask tracking, assignment, & managementResource and Process ManagementIdentity and Access ManagementCredentialing & Privilege ManagementSarbanes-Oxley act of 2002Network Operations & ConfigurationComputer / Technical SkillsAdvanced proficiency in MS Office; Word, Excel, Adobe Acrobat Pro, PowerPoint, Access, Outlook, MS Lync, SharePoint, Salesforce, and MS Project, Clarity, Tufin, Service Now, SAP, Sage, QRadar, SolarWinds, Active Directory, DNS, People soft, SQL, Reporting, LAN, WAN, etc.EDUCATION / TRAININGCompTIA, Network Operations and Security, Cisco Academy, Packet Tracer Etc.Columbus State Community College, Columbus, Ohio: Business Management - ITUniversity of Arizona Global Campus, San Diego California: Project ManagementProfessional ExperienceTotal Network Solutions Jan 2014 PresentProject Manager/Lead, ConsultantCurrently contingent working various Network projects, As needed. Kaplansky DPM., Safecor, And OthersManagement of project deliverables, to achieve lifecycle from project start to completion, timely and effectively, within budget constraints; Invoice Processing, cost management (Agile/Waterfall)Management of client and vendor relationships within project parameters; Onboarding and user accessUse of QRadar to monitor security of network equipment, coordinating upgrade initiatives, including installation and configuration, patch, Data Migration, merge, and Testing.Active Directory and DNS, for Information Access Management, according to various security groups/levels.Status reporting and updates, action items, or requirements gathered and disseminated throughout projectConference planning, scheduling, set up and facilitation; Partner with PMOs, executives, managers, engineers, clients, vendors, for efficacy in project endeavorsResource management, task list creation, tracking, assignment, and reporting.File management and documentation compilation via Adobe Acrobat ProLAN/WAN Network Support, Server Administration, Cisco ConfigurationPremier Advocacy & Support ServicesNovember 2019 PresentOwner -Director of OperationsDirect Support care Specialist to Developmentally Delayed IndividualsCase ManagementHome and Health support CareIT OperationsCost and Invoice managementAerotek April 2023 June 2023Infotech-Cirrus Labs/Deloitte iCMS April 2022 - PresentProject ManagerManagement to drive efforts to refresh 12K firm servers, running on Windows Servers 2012 OSCommunicate and support goals and efforts to achieve the project refreshUse of Service Now, Excel, Microsoft Teams, Skype, Office Suite, etc. to relay and achieve project deliverablesStatus reporting and updates, action items, or requirements gathered and disseminated throughout projectRegular Conference planning, scheduling, facilitationPartner, Liaise, and communicate with Managers, Engineers, and Architects, to effectively promote Refresh endeavors**Contract and Consulting, Various vendors May 2014 - PresentMcGraw Hill Education (Brooksource Technical Youth) Jan 2018 March 2018Project CoordinatorProject support for Global Permissions System, software application development project. (Agile)File management and documentation compilation via Adobe Acrobat ProThis project was in ruin for 2 years, prior to this role. Immediately after start, several roles were cut to salvage the project budgetAEP (Contractor/Consultant TEKsystems) Aug 2016 - Oct 2017NERC CIP Compliance AnalystManagement and application of FERC/NERC CIP security standards for Energy ComplianceVulnerability and Patch Assessment and applicability, Implementation, etc.Use of QRadar to monitor and Test vulnerability in Network risk and securityServer monitoring and administration.NERC CIP Standards and application regarding Security of Network OperationsLAN/WAN Network Support and Operations, Cisco ConfigurationAudit and Analysis of multiple data types to ensure compliance and security, with critical thinking to recommend resolution for issues found, Process development and administrationFile management and documentation compilation via Adobe Acrobat ProExternal audit participation with evidence or testimony provided various governing or regulatory agenciesJP Morgan Chase (TEKsystems) April 2016 - June 2016Project ManagerProject Plan Development and analysis through charter, initiation through Implementation, Release, Delivery, and end user supportResource Allocation and Burn AnalysisUse of Excel including pivot tables and V Look ups for financial analysis and reportingProject Cost Estimation and PAR writing, (Project draft and start up, fact gathering and analysis)Communication with all levels of personnel Analysts, testers, PMs, Executive stake holders, FinanceProjects involving IT Access, Risk and Security,LBrands (KForce) June 2015 Dec 2015Project Analyst/Jr. Project manager (Consultant)Project Plan Development and analysis through charter, initiation through Implementation, Release, Delivery, and end user supportResource Allocation and Burn AnalysisUse of Excel including pivot tables and V Look ups for financial analysis and reportingProject Cost Estimation and PAR writing, (Project draft and start up, fact gathering and analysis)Project Financials, through to delivery, go live, and post close supportMajor Projects, teams as large at 60 resources, 3 vendor partners, and MPP of 700 linesDeployment of tablet devices with secured risk using AirWatch and other secured applicationsCommunication with all levels of personnel Analysts, testers, PMs, Executive stake holders, Finance Analysts, Various business units, security, etc.A wide variety of projects including logistics, asset Management, Communications, SharePoint, and other system upgrades. And more (Hybrid Processes: Agile/Waterfall)JP MORGAN CHASE, Columbus, OhioMay 2008- December 2013GTI FTS Migration Support (TR Project) / Project AnalystChase Global Technical Infrastructure Jun 2013 December 2013Support of FTS team and management in the migration of information server systems for 350+ large corporate clientsManaged partner relationships with internal LOBs, Clients, and vendors, to liaise, and support the project teamResponsible to partner and communicate with LOBs, engineers (in house and offshore), JPMC executives (All levels of management) and Client Decision makers, to meet project lifecycle deliverable service levelsPerformed analyses to identify risk and development mitigating controls to eliminate project stallsExceeded achievement standards above expectation in this roleFacilitated and conducted meetings and teleconferences regularly; status and update reporting, requirements Reporting via Agile Model (Agile/Waterfall Hybrid)Recognized for ability to nurture both internal and external client relationships to build a collaborative environmentFocused on service and support, to preserve project integrity, client satisfaction and $1B in projected revenueUse of SharePoint and propriety database for project management and task tracking, lists, and information distributionIFR/OCC Consent Order Project Specialist/ Foreclosure Business Analyst May 2012 June 2013Provided research, analysis, and QA of residential foreclosure events to determine harm and resulting monetary compensation for Mortgage borrowers per OCC Consent orders. Performed Loss Mitigation.Foreclosure Modification Operations MBEO Sept 2011 May 2012Completed Foreclosure Modification documentation processing and perfecting; borrower services, loss mitigation and underwriting coordination to facilitate mortgage modification, or origination, via outbound calls.Partnered with REO, Collections, and Loss Mitigation. Specialized in Modification for borrowers in Bankruptcy.Foreclosure Default Support Quality Analyst/BA Sept 2010 Sept 2011VP signature authority for the preparation, execution, and audit of sworn documents necessary in foreclosure process.Requirements Reporting, QA and Testing, Implementation and testing of Script Processes in development with ITForeclosure Business Analyst / Sr. Operations Specialist Nov 2008 Sept 2010Project Coordinator/BA for customization and implementation of new foreclosure tracking systemManagement of foreclosure proceedings and life cycle reporting through foreclosure processesMaintained knowledge and compliance with municipal, state, and federal foreclosure regulationCoordinated with Attorneys, Vendors, Courts, and internal customers to provide service and support.Key support in providing requirements and documentation via Agile Model. Iteration, testing and roll out of LPSD,default processing software system. |
