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Title Customer Service Production Operator
Target Location US-MD-Baltimore
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Baltimore, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceProduction OperatorMid Atlantic Bakery-Baltimore, MDJanuary 2024 to October 2024 Operated and maintained production equipment, ensuring efficient and safe operation Followed standard operating procedures (SOPs) to meet quality standards and production goals Performed regular inspections of machinery, identifying and resolving any issues or malfunctions Collaborated with team members to optimize workflow and minimize downtime Assisted in the setup and changeover of production lines for different products or batches Trained new operators on equipment operation procedures and safety guidelines Security OfficerABACUS SECURITY-Baltimore, MDFebruary 2015 to December 2020 Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs Collaborated with law enforcement agencies during investigations or incidents requiring their assistance Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures Coordinated with external vendors for maintenance of security equipment such as CCTV cameras SupervisorTarget-Baltimore, MDMarch 2012 to October 2014 Managed cash handling procedures, including opening and closing registers, counting cash drawers, and preparing bank deposits Monitored checkout lines to ensure prompt service and minimize wait times for customers Resolved customer complaints or issues in a timely manner, ensuring high levels of customer satisfaction Maintained accurate records of daily transactions, including voids, returns, and exchanges Assisted with inventory management tasks such as receiving shipments and conducting stock counts Trained new hires on company policies, procedures, and customer service standards Residential Advisor (RA)WOODBOURNE FAMILY PRACTICE-Baltimore, MD2011 to 2014 Enforced university policies and regulations within the residence hall, ensuring a safe and respectful living environment for all residents Organized and facilitated educational programs on topics such as mental health awareness, conflict resolution, and cultural diversity Served as a resource for residents by addressing concerns, providing information about campus resources, and offering personal advice when needed Responded promptly to emergencies or crisis situations within the residence hall, following established protocols to ensure the safety of all residents Assisted in the selection process for incoming resident advisors by reviewing applications, conducting interviews, and providing input on candidate evaluations Teacher AssistantKiddie Castle Children's Center-Baltimore, MD1999 to 2013 Provided one-on-one support to students with special needs, helping them achieve academic goals Managed classroom behavior by implementing positive reinforcement strategies and maintaining a safe learning environment Assisted in the supervision of students during recess, lunchtime, and field trips Maintained accurate records of student attendance, grades, and behavior incidents EducationWoodland Jop corps in Business Woodland job corps - Laurel, MD October 2003 to April 2005Business ManagementCoppin State - Baltimore, MDSeptember 2000 to May 2001High school diplomaLake clifton - Baltimore, MDAugust 1999 to June 2000Skills Loss Prevention Manufacturing Quality Assurance Packaging Machining CCTV

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