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Click here or scroll down to respond to this candidateCandidate's Name
Driven, Humble, Ambitious, wants to be a part of your team.Whitinsville, MA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEA fast paced atmosphere in office of inbound and outbound scheduling of appointments for patients. I am knowledgeable on many different EMS systems I also know Insurance verification and medical terminology, prior authorization for medications and or Medicare PAP. I am able to work well as a team or independently. I take direction well and learn new skills quickly. Authorized to work in the US for any employerWork ExperiencePatient Service Representative/SchedulerMilford Regional Physicians Group - Milford, MASeptember 2021 to December 20221. Inbound and Outbound call2. Scheduling3. Problem solving4. Trouble shooting client issues5. Working with a team6. Holding staff meetings7. Prior authorizations8. Billing and codingCustomer service representative and central scheduler UMASS Memorial - Worcester, MASeptember 2020 to September 2022Inbound outbound callsTrained in EPICDelivers excellent customer service skillsTrained in call centerTrained in scheduling in neurosurgery and 855 podTrained in share point and the HUBGrowing Computer skillsWorks well independently and in a team settingGreat at problem-solvingPicker/PackerCarquest Auto Parts - Sutton, MAJune 2020 to September 2022Work responsibilities for ensuring timely and efficient delivery of OEM and CarQuest parts. Additional duties including supervising delivery drivers, ensuring accuracy and recording of incoming information against outgoing deliveries and monitoring driver route logs for accuracy. Restaurant ManagerNorthridge House Of Pizza - Northbridge, MAFebruary 2016 to June 2020 Deliver in-depth training to workers in food preparation and customer-facing roles to Excellent client service skills promote strong team performance. Lead and direct team members on effective Ability to work in a team methods, operations and procedures. Carefully interview, select, train and supervise staff. Calculate inventory and order appropriate supplies. Quickly identify problem situations and skillfully resolve incidents to satisfaction of involved parties. Effectively manage payroll and timekeeping, including completion of proper paperwork for new hires and terminations. Recognize and formally acknowledge outstanding staff performance to boost company morale and productivity. Strategically develop effective marketing plans to increase sales and profits while managing costs.Asembly line workerDavid and Clarke - Worcester, MAFebruary 2018 to February 2020JOB SUMMARY :Works as a member of the production line to assemble headsets and their sub-assemblies and various other parts.DUTIES/RESPONSIBILITIES:The requirements listed below are representative of the essential duties required: Assemble and test electromechanical components using a variety of tools and/or equipment according to required specifications, processes, and procedures. Conduct quality control checks. Escalate assembly issues to the production supervisor as needed. Perform repair work or rework as needed. Clean and maintain work area and equipment, including tools. Other duties as required.Assistant ManagerHorace Mann - Franklin, MAJune 2015 to January 2017Set and enforced policies focused on increasing team productivity and strengthening operational efficiency. Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals. Established and optimized schedules to keep coverage and service in line with forecasted demands. Planned team-building exercises to increase employee performance and job satisfaction.BartenderWhiskey & Water, LLC - Worcester County, MAJuly 2013 to February 2015Bottle serviceMaking drinksServing drinksAppropriately ID'ingBar backingInventoryRegister cash handling skillsCustomer service skillsFlare skillsFast and efficientMultiple years of experienceSpeciality drinksFront End AssociateWalmart - Whitinsville, MANovember 2013 to January 2015 Managed transactions with customers using cash registers and self-checkout Collected payments whether in cash or credit Resolved customer complaints, guide them and provide relevant information Handled merchandise returns and exchangesEMAIL AVAILABLEWhitinsville, MA 01588PHONE NUMBER AVAILABLEFOH Manager/BartenderTGI FRIDAYS - Millbury, MASeptember 2010 to September 2013Responsibilities included ordering inventory for the bar and restaurant, maintaining servers/ bartenders/ hosts schedules bartending when needed. Making sure maintenance was preformed and completed making sure restaurant was running according to serve safe and osha standard. Balancing finances/ registers running "micro's" software. Speaking to and checking in with guest to insure great experiences. Training staff hiring and firing.Educationcertification in Veterinary TechnologyQuinsigamond Community College - Worcester, MAMarch 2021 to April 2021High school diplomaNorthbridge High School - Whitinsville, MA2006 to January 2010Skills A strong desire to help others in the healthcare field (5 years) Excellent work ethic (10+ years) Ability to take direction (10+ years) Excellent customer & triage service (3 years) Management Experience (4 years) Easily adaptable to any situation (7 years) Ability to work independently (5 years) Restaurant Management (10+ years) Microsoft SharePoint (2 years) Medical office experience (3 years) Medical terminology (3 years) Medical coding (2 years) Veterinary experience (2 years) Customer service (10+ years) Front desk (3 years) Administrative experience (3 years) Medical scheduling (3 years) Office experience (3 years) Computer skills (2 years) Phone etiquette (5 years) Medical records (3 years) Multi-line phone systems (3 years) Organizational skills (2 years) Time management (3 years) Clerical experience (2 years) Epic Insurance Verification Supervising Experience EMR SystemsCertifications and LicensesCNAMarch 2020 to PresentVeterinary Technician CertificationSeptember 2021 to PresentQuinsigamond collegeClass DMarch 2023 to March 2028 |
