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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARY:Dedicated and results-driven professional with a proven track record of optimizing organizational efficiency and enhancing productivity. Possesses a wealth of experience in executing a wide range of administrative tasks while adhering to company policies and regulations. Skilled in records management, inventory monitoring, data entry, reception duties, and report production. Adept at orchestrating conferences, business/social events, and board meetings, while also managing travel arrangements and logistical requirements. Demonstrates unwavering commitment to delivering exceptional customer service in fast-paced, client-facing environments. Known for adeptly juggling multiple projects and showcasing superior organizational, interpersonal, and communication abilities. Seeking to leverage expertise and drive operational excellence within a dynamic and growth-oriented organization.CORE QUALIFICATIONS:Organizational Efficiency Productivity Enhancement Administrative Management Policy Compliance Records Management Inventory Monitoring Data Entry Reception Duties Report Production Event Coordination Travel Management Customer Service Excellence Project Management Multitasking Interpersonal Skills Communication AbilitiesWORK EXPERIENCE:Hilton Miami Corporate Office 11/2022-PresentOffice AdministratorManage day-to-day administrative operations of the corporate office.Coordinate and schedule appointments, meetings, and conferences.Provide administrative support to senior executives and staff members.Handle incoming calls, emails, and correspondence.Maintain office supplies and equipment, ensuring availability for staff.Assist with document preparation, including reports, presentations, and correspondence.Coordinate event arrangements and accommodation for staff as needed.Maintain confidentiality of sensitive information and documents.Serve as a liaison between corporate office and other departments or external contacts.Assist with special projects and initiatives as assigned by management.Solares Electrical Services 2020-2022Office Manager/Administrative AssistantDirected the daily operations of the office, ensuring smooth functionality and efficiency.Welcomed visitors, managed incoming phone calls, and delivered exceptional customer service to clients.Scheduled appointments and meetings, maintaining accurate calendars and schedules for staff members.Provided guidance, training, and coaching to office personnel to optimize productivity and performance.Oversaw procurement of office supplies and equipment, monitoring stock levels to ensure adequate inventory.Generated reports, drafted communications, and composed emails and documents to support office functions.Miami BB Care 2019-2020Assistant ManagerManaged employee performance tracking, recruitment, coaching, and provided administrative support.Designed and executed employee development and retention strategies to foster a motivated workforce.Contributed to marketing strategies aimed at attracting new customers, enhancing store traffic, and driving revenue growth.Leveraged customer service excellence to drive sales and improve profit margins.Implemented inventory supervision and tracking procedures bi-weekly to ensure optimal stock levels.Addressed consumer needs and preferences by adeptly overcoming challenges and obstacles.DV Flora 2018-2019Administrative AssistantManaged clerical and organizational responsibilities, including file organization, appointment scheduling, staff assistance, and drafting correspondence.Supported the bookkeeper by accurately entering transactions into QuickBooks.Maintained and updated client database and records, encompassing prospects, customers, and clients, ensuring accuracy and completeness.Coordinated office logistics and ensured seamless workflow by managing supplies, equipment, and facilities.Assisted in the preparation of presentations, reports, and documentation, maintaining high standards of accuracy and professionalism.Miami Dade County Elections Department 2016-2019Administrative Troubleshooter-Presidential ElectionsManaged voter registration by registering voters and processing updates and deletions in the state voter database.Addressed voter inquiries via email promptly and professionally.Ensured database integrity through meticulous maintenance and accurate data entry.Conducted document scanning to preserve voter registration images.Helped with absentee ballot requests and address updates and corrections via telephone, mail, or in-person interactions.Developed a comprehensive understanding of laws and regulations governing the electoral process to ensure compliance and accuracy.EDUCATION:Fortis College 2010Associates Degree in Hospitality Operations and ManagementUniversidad Nueva Esparta 1994Bachelors Degree in Business Administration mention TourismPROFESSIONAL DEVELOPMENT:State of Florida Notary Public 2021- CurrentGeorgia Institute of Technology- Write Professional E-mails 2021Intuit- Bookkeeping 2021Knowledge Accelerators- Customer Service Fundamentals 2021SKILLS & LANGUAGES:Fluent in English, Spanish and Italian.Knowledge of Microsoft office (Word, Excel, PowerPoint) and QuickBooks.Proficient in optimizing organizational efficiency and enhancing productivity.Skilled in administrative management, including policy compliance, records management, inventory monitoring, data entry, reception duties, and report production.Experienced in event coordination, travel management, and delivering exceptional customer service.Capable of effectively managing multiple projects while maintaining high levels of quality and efficiency.Strong interpersonal skills and communication abilities, fostering collaboration and driving positive outcomes. |
