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Results oriented professional with over 30 years of Managerial experience in Distribution Services and .com Facility OperationsReceived prominent promotions while working at TJ MaxxAssisted with two Distribution Center Start-ups, both of which were over 1 million square foot BuildingsMember of a National Network of Core Trainers in systems with TJ Maxx Distribution ServicesManaged multiple shifts over an 11year period for all Retail Based Operations for Hot Topic Distribution Center ServicesManaged multiple Facilities simultaneously for all Retail Based Operations for Hot Topic Distribution Services during new Facility Construction/ExpansionManaged all aspects of the Business for Macys MLOCareer Experience -Macys Inc., Portland TN October 2017 - Present23 billion dollar Corporation, Portland Facility totaling 2 million square feetOperations ManagerManaged all areas throughout the Facility in a 7 year period. From Receiving to Shipping and all points in betweenInstrumental with implementation of new Technology. Automated Packing Pocket Sorter System, including managing system testing and volume testing for implementationProvided Innovative ideas (SOPs) for new Area to strive forwardImplemented Key Performance Indicators (KPIs) for measuring Associate performance and through put* Facility Safety Standards* Facility UPH* Facility Accuracy %* Facility Turn Times* Individual Assoc UPH* Individual Assoc Accuracy %Day-to-Day responsibilities consisted of Managing Receiving, Processing, Packing, Shipping, Storage Control, Quality Control, Auditing of all received / shipped unitsArea Responsibilities* Direct Reports of Supervisors and upwards of 200 Colleagues during Peak periodsCompany Liaison working with Knapp Group to Develop and Implement Engineered Standards within the Portland Tennessee Facility for new Automated Packing ServicesHot Topic Distribution Center, Smyrna TN May 2006 - April 20171 billion dollar corporation, with 2 Distribution Centers nationwide, totaling 1 million square feet.Operations ManagerInstrumental with implementation of Manhattan WMOS System, including managing system testing and volume testing for start-up purposes with Distribution Center Team in 2006Provided Innovative ideas (SOPs) and Distribution Center Departmental layouts for most efficient usage of Facility square footageImplemented Key Performance Indicators (KPIs) for measuring Facility as well as Associate performance and through put* Facility Safety Standards* Facility UPH* Facility Accuracy %* Facility Turn Times* Individual Assoc UPH* Individual Assoc Accuracy %Yearly facility responsibilities based on 62 million units processed and shipped to Retail StoresResponsible for both 1st and 2nd shift Retail Distribution Services Operations, with Direct Reports of Asst Managers, Supervisors and 250 AssociatesDay-to-Day responsibilities consisted of Managing Receiving, Processing, Packing, Shipping, Storage Control, Quality Control, Auditing of all received / shipped unitsCompany Liaison working with Tompkins Group to Develop and Implement Engineered Standards within the Tennessee Distribution CenterManaged multiple shifts for all Retail Based Operations for Hot Topic Distribution Center ServicesManaged multiple Facilities for HT Distribution Services during Facility Construction / ExpansionTJX CORPORATION February 1994 May 200613 billion dollar corporation, with 9 Distribution Centers for the MarMaxx Division nationwide, totaling 11 million square feet.MarMaxx Distribution Center, Las Vegas, NV September 2003 May 2006Operations ManagerMember of HQ turn around teamResponsible for the entire 2nd shift Distribution Services Operations, with Direct Reports of 4 Managers, 25 Supervisors and 500 AssociatesT.J. Maxx Distribution Center, Pittston, PA October 2002 September 2003Operations ManagerRe-assigned for startup operation of 1.5 million square foot FacilityResponsible for implementation of all Warehouse Management Operating SystemsResponsible for identifying and development of new Management Team MembersTeam consisted of 4 Managers, 8 Supervisors and 350 AssociatesT.J. Maxx Distribution Center, Philadelphia, PA February 2001 October 2002Operations ManagerOn assignment with HQ turn around team. Responsible for the development of new Management Team in a recently opened 1.3 million sq. facility, which included 12 Supervisors and 300 AssociatesT.J. Maxx Distribution Center, Charlotte, NC February 1994 February 2001Distribution Center ManagerStarted as Distribution Center Supervisor, Tilt-Tray Sortation System, responsible for communicating with Danish based Company daily to install, startup and maintain Unix Operating based systemPromoted to Distribution Center Manager responsible for the entire 2nd shift Distribution Services Operations, with Direct Reports of 14 Supervisors and 250 AssociatesResponsible for building volumes of 1/4 million units processed per nightFunctional in all aspects of Distribution ServicesReceiving, Processing, Shipping, Storage Control, Quality Control, AuditingEDUCATIONGaston College, Dallas, North Carolina; Graduated 1987 with Associates DegreeBelmont Abbey College, Belmont, NC, 1991 Business Admin member of Phi Kappa ThetaSKILLS AND TRAININGFully Automated Packing Pocket Sorter SystemTilt Tray Sortation SystemsGOH Sortation SystemsMicrosoft Word / Excel / Power PointUNIX Operating SystemsIBM AS/400 Scan SystemsNorand Inventory SystemsFunctional in multi-cultural environmentRetail ExperienceCertified Training in the followingSituational LeadershipViolence in the WorkplaceSexual HarassmentIntent -vs.- Impact |