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Bergenfield, NJPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Motivated and personable candidate with a proven track record in delivering exceptional customer service and effective swim instruction. Eager to bring a positive attitude, strong work ethic, and diverse skill set to a customer service/front desk role.Professional ExperienceIvy Rehab - Englewood, NJ February 2024 - August 2024 Front Office Representative Maintained accurate records of patients' care, conditions, progress and concerns. Worked with healthcare providers and patients to fulfill service needs. Insurance benefits verification,eligibility, and payment processing. Oversaw administrative duties such as answering calls, scheduling appointments, processing payments, and filling documents while maintaining HIPAA standards.Starbucks - Closter, NJ January 2022 - February 2024 Barista Greet customers with a warm and friendly demeanor, providing information on daily coffee and food specials. Efficiently process cute orders using the point-of-sale system. Prepare high-quality coffee and beverages, as well as handle food product preparation. Maintain cleanliness and organization in the restaurant, front line, and backroom. Connect with customers to ensure they have a good experience and enjoy their drink. Goldfish Swim School - Closter, NJ August 2021 - December 2021 Swimming Instructor Assessed individual swimming abilities, interests, and limitations to tailor training programs accordingly. Developed creative teaching strategies for a diverse group of students. Monitored and assisted students across various skill levels, offering additional support to those facing challenges. Regularly evaluated student performance, providing constructive feedback to enhance techniques. Communicated effectively with parents, providing daily updates on their child's progress. EducationBergenfield High School - Bergenfield, NJ September 2019 - June 2023 High School DegreeProfessional Development Completed a customer service training program at Starbucks. 2 Attended swim coaching workshops to enhance teaching techniques. Skills Friendly customer service Team Player Relationship Building Creative Thinking Time Management Multitasking Proficient in Google Suites (Drive, Docs,Sheets, Forms & Slides) Basic Proficiency in Spanish Organization |