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Candidate's Name
Greenville, SC Street Address
EMAIL AVAILABLEWork ExperienceDirector of OperationsReedy Restoration, Greenville, SCJuly 2023 - July 2024- Oversaw daily operations ensuring efficiency and productivity.- Managed team performance and streamlined processes for optimal output.- Implemented strategic initiatives to enhance operational effectiveness.Project ManagerVenturi Restoration, Greenville, SCMay 2022 - July 2023- Developed and managed project budgets and schedules.- Ensured customer satisfaction by addressing concerns and monitoring project progress.- Coordinated with contractors to ensure they had necessary resources for project completion.Project ManagerPaul Davis Restoration, Greenville, SCAugust 2021 - May 2022- Created and managed project budgets and timelines.- Acted as the primary customer liaison, ensuring concerns were addressed promptly.- Supported contractors with resources and ensured project completion met customer expectations.Operations ManagerRytech Restoration, Greenville, SC & Horry County, SCJuly 2016 - July 2021- Scheduled crews and estimated job costs.- Reviewed daily job logs and secured approvals from insurance companies.- Managed inventory, day-to-day budgeting, and accounts receivable.- Conducted marketing efforts targeting insurance agents and contractors.- Managed office expenses and customer service.Mitigation ManagerServpro of Horry County, Myrtle Beach, SCJune 2012 - July 2016- Budgeted projects and obtained necessary insurance approvals.- Created detailed job estimates and managed crew assignments.- Oversaw project execution to ensure compliance with client and company standards.---EducationHigh School DiplomaTerry Sanford High School, Fayetteville, NC---Skills- Management & Leadership- Budgeting & Financial Management- Organizational & Supervisory Skills- Customer Relationship Management- Strategic Planning & Implementation---Certifications and Licenses- Driver's License- ASD (Applied Structural Drying)- WRT (Water Damage Restoration Technician)