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Click here or scroll down to respond to this candidateSKILLSEXPERIENCECandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Miami, FL 33177Adept Medical Assistant with extensive experience, showcasing expertise in EMR/EHR systems and bilingual medical terminology. Demonstrates unparalleled patient-focused care and a knack for problem-solving. Achieved streamlined patient documentation and improved treatment condition, signi cantly enhancing patient outcomes and satisfaction. Medical Terminology in English and Spanish Patient-Focused Care Reliable Team Player Vital Signs Monitoring Respiratory Therapy Functions Complex Problem Solving Adaptable EMR/EHRMEDICAL ASSISTANT/RECEPTIONISTCANO Health/DMC powered by CANO HealthMiami, FLFebruary 2022 - June 2024 Pro cient in using ECW System to document patient information and medical records. Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician. Documented medical data in patient charts, facilitating accurate records. Authorized drug re lls and provided prescription information to pharmacies. Transcribed dictated reports from physicians into electronic health records system accurately and e ciently. Greeted patients immediately upon arrival, providing excellent customer service. Conducted pre-authorizations and referrals to meet third-party insurer requirements. Handled cash and credit card payments with accuracy. Answered phones professionally in accordance with organizational protocols. Maintained accurate records of all incoming calls, messages, and visitors. Assisted in resolving customer complaints and disputes. Managed daily calendar appointments for sta f members. Maintained con dentiality of sensitive information obtained through job duties. Performed EKG testing under the direction of a cardiologist or other specialist. MEDICAL ASSISTANT/RECEPTIONISTUniversity Health CareMiami, FLJanuary 2021 - February 2022 Pro cient in using Care Tracker System to document patient information. Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician. Scheduled appointments and maintained patient records. Conducted pre-authorizations and referrals to meet third-party insurer requirements. EDUCATION Obtained patient medical histories for inclusion in records. Screened incoming phone calls, taking messages or forwarding to appropriate sta f. Greeted visitors warmly and ensured they had a positive experience. Assisted in resolving customer complaints and disputes. Maintained con dentiality of sensitive information obtained through job duties. MEDICAL ASSISTANT/RECEPTIONISTMETRO MED- Oscar Hernandez, MDMiami, FLSeptember 2018 - December 2020 Pro cient in using Spring Chart system to document patient information. Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician. Documented medical data in patient charts, facilitating accurate records. Screened incoming phone calls, taking messages or forwarding to appropriate sta f. Scanned and documented new patient information in electronic health records for registration purposes. Maintained con dentiality of personal and nancial information, protecting patient rights and complying with HIPAA regulations. Used basic knowledge of medical terminology in daily o ce tasks. Responded promptly to messages left by patients or their families. Organized and led patient medical records. Coordinated with other departments within the hospital to ensure timely completion of tasks. Collect patient co-payment, cash or credit card. CUSTOMER SERVICE REPRESENTATIVE- RECEIVABLEDEPT.CONTINENTAL GROUPMiami, FLSeptember 2008 - January 2011 Identi ed customer needs and provided tailored solutions to meet their experiences. Utilized problem-solving techniques to identify solutions for complex customer inquiries. Demonstrated strong communication skills to interact with customers via phone and email. Managed workload e fectively by prioritizing tasks according to urgency or importance. Handled incoming calls from customers regarding accounts payable and receivable inquiries. Processed accounts receivable and cash receipt transactions according to policies and procedures. Analyzed discrepancies between vendor statements, purchase orders, invoices, and other documents. RADIOLOGY IN X-RAY TECHNICIANFlorida Career College, Miami, FLAug 2012HIGH SCHOOL DIPLOMAFLUSHING HIGH SCHOOL, Queens,New YorkJun 1995 |
