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Service Desk Associate Resume Riverview,...
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Title Service Desk Associate
Target Location US-MI-Riverview
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Service Desk Associate /Bath Associate/CashierWoodhaven, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceService Desk Associate /Bath Associate/CashierHome Goods - Woodhaven, MIJuly 2012 to PresentHandled sales and returns on register Answered main phone line and transferred calls Processed credit card applications Built and carried out Furniture Unloaded tanks, built and set up displays Made tickets for un priced merchandise Handled markdowns in all departments using digital scanner Recorded and zero out all damaged unsalable merchandise Marked down prices and recorded damaged saleable merchandise for customers Service Desk Associate/CashierSears Holdings Corporation - Woodhaven, MIJune 2011 to January 2012Handled sales and returns on register and customer complaints Set up tills for cashiers and coordinated breaks and lunches Answered main phone line and transferred calls Created fishing and hunting licenses and wired money by Western Union Handled store announcements and processed Sears credit card payments Closed out and balanced service desk cash drawer, sales and return tills Collected employee tills and made sure they were accounted for and put in safe at end of day Ran end of day reportsCopy Center Associate/CashierOffice Depot - Woodhaven, MIFebruary 2011 to April 2011Ran sales on register Made copies, scanned images and prepared bindings for customer accounts Created and ordered business cards Ran lamination machines and created poster boards Answered main phone line and transferred calls Handled shipping via UPS and U.S. mailSales/Marketing ReceptionistGovernor Business Solutions - Dearborn, MISeptember 1998 to October 2008Greeted and handled walk in customers Team Coordinator for sales, marketing and management Maintained employee records and sales reps databases Processed quotes, bids, proposals, marketing material and mail merges Scheduled conference room meetings Answered an Executone phone system with multiple phone lines Processed orders for Ford Motor Company Recorded and Charted Sales Activity Processed, assigned and tracked leads for sales team online Created and assigned new customer accounts Assisted online users with setting up profiles Used MFP Devices to digitally send internal documents to make readily available Assisted in coordinating trade shows and organizing customer and employee outings Prepared material safety data sheets and printer service contracts Handled incoming and outgoing mail using Pitney Bowes postage machine Created company calendarsOther positions held within company: Customer Service Representative and Office Assistant ReceptionistKelly Services - Southgate, MIJuly 1998 to September 1998Customer relations Created staff security accounts Processed purchase requisitionsPizza MakerHungry Howies - Trenton, MIJune 1997 to September 1998Cashier Took phone ordersEducationHenry Ford Community College - Dearborn, MI1998 to 1999Carlson High School1994 to 1998Additional InformationComputer Skills: Microsoft Word, Microsoft Excel, Outlook, and Basic Power Point. (Windows Vista, Windows 7) Accuterm company system, Channel Online, MacsTrac database system, Document Locator

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