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PROFESSIONAL PROFILEDedicated professional offeringexceptional assistance to teammembers and clients. Skilled atimproving operations,supervising staff, developing andteaching early childhood learningcurriculum. Positive and upbeatwith strong relationship-buildingabilities.SKILLSe InterpersonalCommunicatione Customer Relationse Analytical & CriticalThinkinge Relationship Buildinge Call Center OperationsADDRESSLansdowne, PAPHONEPHONE NUMBER AVAILABLEEMAILEMAIL AVAILABLELANGUAGESEnglishIndonesianEDUCATIONPolytechnic Negeri JakartaDepok, Indonesia 12/2008Diploma III: BusinessAdministrationPrisillauli ForwantyPROFESSIONALEXPERIENCE5/2018  9/2023Supervisor, Outbound Call Center Telkom Magelang Magelang, Indonesiae Developed and implemented creative solutions to solve complex problems.e Cultivated courteous and effective working relationships.e Managed time efficiently to complete tasks within time-sensitive deadlines.e Participated in team projects, demonstrating an ability to workcollaboratively.e Supervised, and monitored daily performance of team members.e Coached and encouraged team members to meet performance goals.06/2017  01/2018Property Consultant Meikarta Lippo Group Cikarang Cikarang, Indonesiae Monitored local real estate markets closely, staying informed on keydevelopments and trends affecting property values.e Evaluated properties and provided clients with advice on investmentopportunities. Identified new property developments and created reports forclients.01/2016  06/2017Daycare Teacher Highscope International School Bintaro Tangerang, Indonesiae Developed instructional lessons and innovative learning activities forchildren.e Assisted in the design of updated curriculum to better align with earlychildhood education standards.e Protected children in class, at recess, and off-site locations throughobservational skills and positive reinforcement for good behavior.e Sanitized toys and play equipment each day to maintain safety andcleanliness.e Taught handwashing and proper use of utensils to promote good hygieneand etiquette habits.e Collaborated with teachers, parents and administrators to facilitate positiveoutcomes for students.10/2008  03/2015Co-curricular Activity Supervisor Anglo Chinese School Jakarta Jakarta,Indonesiae Developed instructional lessons and innovative learning activities forstudents in kindergarten through grade 12.e Assisted in the design of updated curriculum to better align with educationstandards.e Protected children in class, at recess, and off-site locations throughobservational skills and positive reinforcement for good behavior.e Taught handwashing and proper use of utensils to promote good hygieneand etiquette habits.