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| | Click here or scroll down to respond to this candidate4948 Laine Ave . NEW ORLEANS, UnitedStates, Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECandidate's Name
PROFESSIONAL SUMMARYDiligent Houseman with over 7 years of diverse experience in the hospitality and service industries, including significant roles at Amazon DSP, Ace Parking, and various prestigious hotels. Demonstrated expertise in enhancing operational efficiency, customer satisfaction, and team productivity through innovative strategies and a strong work ethic Possesses a comprehensive skill set encompassing leadership, customer service, communication, and critical thinking aiming to leverage these abilities in a dynamic new role.EMPLOYMENT HISTORYMay 2024 - PresentOrder Selector, Sysco New OrleansPellet JackPicking batchesWrappingFeb 2021 - JAN 2024Delivery Driver, Amazon DSP, New orleans Managed on-time deliveries in a fast-paced environment Reduced delivery errors by 20% through innovative route planning Enhanced customer satisfaction by providing excellent service Resolved logistical challenges to ensure seamless operations Contributed to Amazon DSP's growth by maintaining a 98% delivery success rateMAR 2020 - FEB 2022Valet Captain, Ace Parking, Le Meridian Led a team of valets, ensuring efficient and customer-focused service. Implemented innovative parking strategies, improving space utilization by 15%. Reduced customer complaints by 20% through effective problem-solving and communication. Enhanced team collaboration, resulting in a 10% increase in overall productivity. Boosted customer satisfaction by 25%, driving business growth.Dec 2019 - Mar 2020Temp service, Off shoreAssistingDec 2018 - April 2019Temp Service, constructionAssistingClean upMAR 2017 - NOV 2019Houseman, Temp service, Eliza Jane Ensured impeccable cleanliness and orderliness of all hotel areas Reduced maintenance requests by 15% through proactive identification and resolution of issues Mastered use of industrial cleaning equipment and environmentally friendly cleaning solutions Collaboratively worked with housekeeping team to improve overall guest satisfaction by 20% Contributed to the hotel's reputation for excellence in hospitality and service Eager to dive into challenges, bringing a proactive attitude and a thirst for knowledge to every task.EDUCATION2011 - 2018 DiplomaHigh School, Sophie B. Wright, New OrleansSKILLScustomer serviceGreat work cunnioTeam PlayerCommunicationAdaptabilityAttention to Detail |