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Dynamic and results-oriented professional with experience at Dunkin' Donuts and Golden Ring Middle School, showcasing expertise in customer service and interactive communication skills. Excelled in crew leadership and complex problem-solving, signicantly enhancing workplace eciency and customer satisfaction. Demonstrates integrity and a commitment to excellence, leveraging skills in food preparation and inventory management to drive success. Food PreparationInventory RestockingFood RunningBeverage PreparationCustomer ServiceSafety awarenessProduct PromotionInteractive communication skillsTeamwork and CollaborationCrew LeadershipIntegrity and HonestyWorkplace EciencyCash HandlingHeavy LiftingComplex Problem-SolvingDunkin' Donuts Baltimore, MDCrew Member05/2022 - CurrentPerformed cashier duties such as taking orders, collecting payments and providing change.Restocked kitchen supplies including food products and utensils. Cleaned restaurant area by sweeping oors, wiping tables and emptying trash receptacles.Provided excellent customer service to maintain a positive atmosphere for guests.Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.Resolved customer complaints in a professional manner. Maintained organized storage areas for food products, beverages and restaurant supplies.Checked expiration dates on all products before serving them to customers. Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.Served food quickly for positive guest experiences. Golden Ring Middle School Baltimore,MDStudent Teacher10/2023 - 05/2024Mentored and tutored students in a variety of educational topics. Developed lesson plans and activities to engage students in the learning process.Facilitated group discussions among students on relevant topics. Evaluated student work, provided feedback, and tracked their progress over time.Monitored student behavior during class sessions and eld trips. SummarySkillsExperienceImplemented assessment tools to identify academic gaps or needs among students.Served as a volunteer position (no pay)Towson University Baltimore, MDSome College (No Degree) in Middle School Education Education and Training