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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Wilder Road Cell: PHONE NUMBER AVAILABLEColumbus, GA Street Address Email: EMAIL AVAILABLEHighly motivated, experienced professional with strong work ethic. Consistently goes beyond requirements of the job to achieve goals. Learns quickly, enjoys challenges, and works well in a team environment, as well as independently. CORE STRENGTHS Customer Service Accounts Payable/Receivable Communication skills Detail-oriented/organizational skills PROFESSIONAL EXPERIENCEWest Central Georgia Regional Hospital 2022- present Health Aide 2 (2022- Present)Responsible for providing basic patient care and work with patients/clients to develop daily living skills, Complete required documentation in patient and unit records, takes vitals signs as needed and document accordingly in the Electronic Medical Record. Observe and document patient data, behavior and activity. We ensure the safety and security of our clients and prepare them for treatments or examinations, I may also assist with bathing or activities of daily living.Wilson Pest Management DBA - Orkin Pest Control . 2007- 2021 Office Manager (2014 present)Responsible for the overall operation of the office day-to-dayAdminister high volume of inbound customer service callsMaintain and updates customer account information in a customized databaseBranch accounts receivable/payable and collectionsComply with state and federal regulations, company policies, procedures, and guidelinesAct as point of contact for general customer serviceScheduling appointments for Technicians and SalesConvert accounts receivable and process customer paymentsSpecialize in customer resolutionSupport other office administrative staff in the completion of their duties when needed Customer Relations Specialist (2007-2014)Responsible for overall front office activities while providing excellent service to customers and staff.Performed all general administrative tasksAnswered central telephone system and directed calls accordinglyReceived the public and answered questions, in person and by telephoneResponded to inquiries from customersPerformed day-to-day operations of the officeBilling/Accounts Receivable/Payable/Bank Deposits/CollectionsPlanned and prioritized workload to meet set deadlinesAssisted with special projects as needed Operated office equipment as required Walmart 2006-2008Customer Service ManagerResponsible for implementing the business plan for area of responsibilityMaintained quality and safety standards in area of responsibilityManaged financial aspects as assigned in area of responsibilityManages customer service department daily operationsMonitored and managed productivity of area of responsibilitySupervised and developed associates and leaders in area of responsibility EDUCATION AND TRAININGCertificate in Hair Design - Mable Bailey, Columbus, GA Diploma Aiken Sr. High School, Cincinnati, OHReferences Available Upon Request |
