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Title Customer Service Fort Wayne
Target Location US-IN-Fort Wayne
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Candidate's Name
Fort Wayne, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLELooking to work for an established company where I can grow and utilize management, sales, administrative and customer service skills.Authorized to work in the US for any employerAuthorized to work in the US for any employerWork ExperienceLicensed Life Insurance AgentAscension Wealth Group-Fort Wayne, INMarch 2023 to PresentA sales professional who is proficient at identifying sales prospects and turning those prospects into customers. Excels at client research, developing effective sales presentations, and following up on a regular basis with existing client base.Salon ManagerSmartstyles-Fort Wayne, INSeptember 2022 to March 2023Highly resourceful and organized salon manager. Proficient in managing staff, operating and maintaining salon equipment, promoting a high standard of customer service and ensuring the daily operations of the salon run smoothly. Beauty therapy specialist with excellent communication, time management, leadership and organization skills.Transaction CoordinatorRuoff Home Mortgage-Fort Wayne, INSeptember 2021 to January 2022Carried mortgage refinance customers through their closing from beginning to end. Collected all required documents needed to clear their loan to close. Made sure all customers were communicated with throughout the process. Provided final numbers to borrowers to receive approval before closing. Kept in communication with all departments, appraisal companies, insurance companies and title companies to ensure accuracy for closing.Business Development SpecialistFort Wayne Lexus-Fort Wayne, INMarch 2019 to February 2021Internet Auto Sales-Schedules Appointments for prospective buyers and current customers for new purchase, lease returns, service appointments, and trade-in appraisals. New car, pre-owned Lexus, Toyota, Kia and Used Car Store sales.Weight Loss Sales ConsultantMetabolic Research Center-Fort Wayne, INMarch 2017 to February 2019Sell weight loss programs to prospective clients.Weekly consultations//weigh-in for current clients. Motivate and help current clients maintain weight loss so that they learn to be self sufficient. Traveling Hearing TechnicianWorksafe USA-Fort Wayne, INMarch 2016 to February 2017Traveling the Midwest to manufacturing facilities to set up equipment to conduct OSHA required hearing testing. Also, conducted testing for proper respirator fits. Financial RepresentativeVALUE CITY-Fort Wayne, INFebruary 2014 to March 2016Sell warranties on new furniture purchasesCustomer serviceFinancingCash handlingHandling delivery questionsPreparing paperwork/cash for opening and store closing Leave of Absence SpecialistLA - General Motors-Roanoke, INJanuary 2012 to January 2013Operated various production machines Assisted in paint dept, chassis line, motor line, and final department Assistant ManagerTaco Bell-Fort Wayne, INMarch 2009 to August 2009Hired, trained, and scheduled employees Performed inventory, oversaw deposits, followed procedures for opening and closing Office ManagerCCC Credit Counseling-Fort Wayne, INSeptember 2008 to February 2009Consolidated client debt into one monthly payment Counseled clients on credit issuesMortgage Broker / Mortgage ProcessorRWG Mortgage-Fort Wayne, INDecember 2003 to August 2008Started out processing conforming, non-conforming and government mortgage loans. Transferred into non-conforming loans sales.EducationBachelor's in Business ManagementIndiana Institute of Technology - Fort Wayne, INOctober 2017 to PresentLicense in CosmetologyRavenscroft Beauty College - Fort Wayne, INDecember 2011Elmhurst High School - Fort Wayne, INMay 1995Skills Typing (10+ years) Sales (10+ years) Customer Service (10+ years) CRM (10+ years) Powerpoint (3 years) Word (10+ years) training (3 years) Business Development (2 years) Account Management (10+ years) Cold Calling Negotiation (4 years) Hair Styling (2 years) (10+ years) Salesforce (10+ years) Administrative Experience (10+ years) Management (2 years) Presentation Skills (10+ years) Recruiting (2 years) Office Management (3 years) Life Insurance (1 year) Customer service Typing (10+ years) Dealership experience Recruiting (2 years) Business development Insurance Sales Sales Communication skills Training & development Office management EnglishCertifications and LicensesCosmetology LicenseAugust 2011 to August 2024Indiana Life Insurance Producer LicenseJuly 2023 to PresentAssessmentsTime management skills  ProficientAugust 2024Managing one's own time to complete tasks quickly and efficiently Full results: ProficientCustomer service  ProficientJanuary 2022Identifying and resolving common customer issuesFull results: ProficientWork style: Professionalism  ProficientJanuary 2022Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientAdministrative assistant/receptionist  Proficient February 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientProject timeline management  ProficientAugust 2024Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientMedical receptionist skills  ProficientMay 2024Managing physician schedules and maintaining accurate patient records Full results: ProficientFood service: Customer situations  ProficientJune 2024Identifying and addressing customer needs in a food service setting Full results: ProficientLegal skills  ProficientApril 2024Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal settingFull results: ProficientCustomer focus & orientation  ProficientJanuary 2022Responding to customer situations with sensitivity Full results: ProficientAttention to detail  ProficientMay 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientWork style: Reliability  ProficientMay 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientSpreadsheets with Microsoft Excel  ProficientMarch 2024Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientBusiness math  ProficientMarch 2024Using basic math to solve problems in a business context Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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