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Objective: I am currently seeking a full-time position in which I can use my recently acquired computer skills. My strong customer service skills and outgoing personality would make me a great candidate in the office setting.Skills and Abilities:Keyboarding Speed/AccuracyWord & Excel 2019Strong customer skillsConflict ResolutionCall Center ExperienceWorks well with a teamGoal OrientatedStrong attention to detailConsistently meets deadlinesQuality assurance experienceHardworkingDrivenUse of handheld scannersWorked with multi-line phones, call forwardingEducation:Avivo Institute of Career and Technical Education, St. Cloud, MNOffice Support Specialist Training Program 156 hrs.Microsoft Office Word, Excel, PowerPoint, Access, and Outlook; Windows Operating Systems; Effective Communication; Customer Service Program Certificate Received 2021Oregon State University, Corvallis, OregonRadio and Television Production Bachelors DegreeSociology and Juvenile Delinquency Bachelors DegreeWork ExperienceAlois StaffingIWCO Direct - Little Falls, Mn 12/2/19 - 01/30/20Worked in a warehouse running multiple bindery machines, and ensuring products met client specifications. Prepared products for shipping by palletizing and making sure they were in order according to client specificationsPro StaffBig Rock Sporting Goods - St. Cloud Mn. 10/18/19 - 11/20/19Worked in a warehouse picking and packing products for client orders. Used a handheld scanner to locate and log products for ordersMasterson StaffingBlue Stem - St. Cloud Mn 9/16-10/11/19Prepared merchandise for shipping, verifying, boxing, and labeling in a fast-paced environmentSpeedy DeliverySt. Cloud Mn. 11/10-11/21/17Aerotech StaffingBondhus Corporation - Monticello Mn. 9/4/17 - 10/24/17Masterson StaffingLSC Communications -Osseo, Mn. 4/17 - 5/17Aeroplex- Monticello, Mn. 3/17 - 4/17Skybridge - Greenfield, Mn 8/2016 - 10/2016Amazon Fulfillment CenterShakopee, Mn. 11/15/2016- 03/10/17MenardsBuffalo, Minnesota 10/3/2015 - 12/20/15Robert HalfSt. Cloud Medical Collections - St Cloud, Mn 01/15/15 - 04/03/15WSI - Monticello, Mn 04/10/15 - 6/23/15Capital One Bank - Claims Intake Specialist-Fraud/DisputeSt. Cloud, Mn 5/12/14 - 12/3/1Green Tree Servicing - Mortgage CollectorRapid City SD/ Mendota Heights Mn 2/24/12 - 7/24/13Midland Credit Management - Recovery, Arbitration, Core CollectorPhoenix, Az/ St Cloud Mn. 3/2/98 - 2/24/11Awards: All Stars 2001 and Hall of Fame 2004 (1st admitted to Hall of Fame)Additional Employers1996-1998 - Insurance Biller Coder, Collector, Scottsdale Medical Imaging, Scottsdale Az1994-1996 - Medical Case Manager/Safety Inspector- HB Zachary Clover, VA, and Houston Tx1993-1994 - Outside Sale, Copywriter, Voice Work- Fox 99.9 Chase City, VA1992-1993 - Manager-Marketing Director Tom Donahue Show (All Talk Radio) Jacksonville, Fl1989-1992 - Dental Office Manager-Dr Marvin Kochs D.D.S Ashland, Oregon1980-1989 - Medical Insurance Biller, claims processor, collector, Kaiser Permanente Portland, Or, ***Co Chairman 1987 1988 Chairman Finance Division FundraiserMilitaryUSMC OCS Officer Candidate School, Quantico Va. - Honorable Medical Discharge 1978-80