| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name , FL 34950PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATION ANDTRAININGHigh School DiplomaLiberty High School, Bealeton, VAJune 2000SUMMARYAdept at driving financial accuracy and business growth, I leveraged meticulous attention to detail and strong problem-solving skills at Healing Hands Home Health. My expertise in QuickBooks Online and commitment to quality control enhanced operational efficiency by 30%, showcasing my ability to manage complex accounting tasks and lead teams with confidence. Resourceful, meticulous accounting professional with experience in strategic problem-solving solving, customer relationship management and financial reconciliations. Team player with strong technical proficiency and commitment to accuracy in financial data entry and recordkeeping. SKILLSEXPERIENCEBOOKKEEPERSelf-employeed Fort Pierre, FL August 2024 - Current CASSANDRA WYNKOOP Administrative Support Quality Control Staff Management Customer Service Office Management Scheduling Document handling Invoice Processing Risk Management Policy Enforcement Administrative support specialist Proper phone etiquette Bookkeeping Articulate and well-spoken Customer Service-Oriented Professional and mature Financial Services Payroll Resourceful Strong Problem Solver Self-starter AR/AP QuickBooks online Meticulous attention to detail Maintained and reconciled general ledger accounts. Prepared financial statements, including balance sheets, income statements, and statement of cash flows. Processed accounts payable and receivable transactions. Assisted with the preparation of budgets and forecasts. Conducted monthly bank reconciliations. Performed month-end closing activities. Ensured accuracy in all accounting entries and records. Reviewed employee expense reports for compliance with company policies. Generated invoices for clients and tracked payments received from CWcustomers. Resolved billing discrepancies with vendors or customers promptly. Posted journal entries to the general ledger system accurately and timely. Analyzed financial information to recommend or develop efficient use of resources and techniques to improve profitability. Provided assistance in preparing tax returns annually. Reconciled intercompany accounts on a regular basis. Verified accuracy of vendor invoices against purchase orders prior to payment processing. Assessed customer creditworthiness by reviewing financial statements, trade references. Performed account analysis as required by management. Developed strategies to reduce costs while improving efficiency within the accounting department. Performed basic accounting, payroll and bookkeeping services to manage business operations. Entered deposits, credit card charges and sales entries to facilitate cash management. Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections. Reviewed purchase documents and company receipts for reconciliation with statements. Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy. Helped businesses keep finances in order by managing accounting ledgers and recording journal entries. Documented transaction details to track and manage financial data. Prepared accurate financial reports each month by collecting, analyzing, and summarizing account information. Reconciled vendor statements to assist in monthly closings. Analyzed financial transactions, assigning to specific accounts. Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files. Certified and processed payroll, electronic deposits and pay adjustments while distributing checks. Defined bookkeeping policies and procedures by developing system to account for financial transactions. Advised management on financial decisions by analyzing trends and financial data. Managed accounts payable and receivable, improving cash flow management. Processed expense reports, including verification of receipts and compliance with policies. Reconciled bank statements to internal accounts monthly, identifying and resolving discrepancies. Managed inventory records, adjusting entries for discrepancies and reporting changes. Tracked and reported charitable contributions and grants for nonprofit bookkeeping. Conducted month-end and year-end close processes, ensuring accuracy of financial reporting. Maintained accounts payable and receivable, ensuring timely billing and SALES ASSOCIATEWawa Fort Pierce, FL November 2022 - March 2023 payment processing. Utilized accounting software to streamline bookkeeping processes, increasing efficiency. Assisted in the development and implementation of new accounting procedures and systems. Implemented and maintained internal controls to safeguard financial assets. Processed payroll for employees, including calculating wages, deductions, and issuing payments. Managed financial transactions and recordkeeping with precision, ensuring accuracy in ledgers and accounts. Prepared financial statements, including balance sheets and income statements, for review by management. Ensured compliance with local, state, and federal government reporting requirements and tax filings. Coordinated with vendors and clients to resolve billing and payment issues. Assisted in budget preparation, tracking expenses against forecasts. Handled sensitive financial information with confidentiality and integrity. Monitored cash flow, preparing reports to inform management of financial status. Assisted in financial planning and analysis to support strategic decision- making. Received and recorded cash, checks and transfers. Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks. Matched orders with invoices and recorded required information. Recorded debit, credit and account transactions in computer spreadsheets and databases. Prepared and processed payroll. Calculated and produced checks for utilities, taxes and other operational payments. Performed bookkeeping and accounting consulting services. Checked postings and documents for correctness, accuracy and proper coding. Reconciled or entered report discrepancies found in financial records. Reduced financial discrepancies by verifying accounting statements. Monitored loans and accounts payable to confirm payments are current. Classified and summarized financial data to compile and enter in financial records Performed financial calculations for amounts due, interest charges and balances. Handled accounts payable and receivable, including invoicing and payment processing. Handled bi-weekly payroll services for company employees. Compiled current budget data from estimated revenues, expenses and prior budgets. Greeted customers and provided exceptional customer service. Assisted customers with product selection, sizing and styling. Provided accurate information about products, prices and services. Processed transactions using a point-of-sale system. Maintained up-to-date knowledge of store merchandise and policies. Built relationships with customers to encourage repeat business. Organized stockroom shelves according to size, color or style. Restocked shelves as needed to ensure sufficient inventory levels. Conducted inventories on a regular basis to track stock levels. Demonstrated product features and benefits for customers' needs. Handled customer complaints in a professional manner. Upsold additional items based on customer interests and needs. Attended weekly team meetings to review performance goals and objectives. Suggested ideas for improving store operations and increasing profits. Performed cashier duties such as accepting payments, issuing receipts and counting money back change. Ensured compliance with all safety regulations while handling hazardous materials. Maintained cleanliness of store environment including floors, windows, displays. Collaborated with management teams to develop innovative marketing strategies. Helped customers find specific products, answered questions, and offered product advice. Engaged customers in friendly, professional dialogue to determine needs. Answered incoming telephone calls to provide store, products and services information. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Collected payments and provided accurate change. Worked with fellow sales team members to achieve group targets. Developed trusting relationships with customers by making personal connections. Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Assessed customer needs to provide assistance and information on product features. Built and maintained relationships with peers and upper management to drive team success. Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices. Sold various products by explaining unique features and educating customers on proper application or usage. Assisted teammates with sales-processing tasks to meet daily sales goals. Received and displayed product shipments on store retail shelves upon delivery. Used technology resources to assist customers in locating and selecting items. Trained new team members in cash register operation, stock procedures, HOME HEALTH NURSEHealing Hands Home Health Fredericksburg, VA February 2020 - October 2022 and customer services. Adhered to company initiatives and achieved established goals. Assisted in visual merchandising, creating appealing displays that capture customer interest. Adapted sales strategies based on customer interactions and feedback to improve results. Conducted product demonstrations to highlight features and benefits. Greeted customers to determine wants or needs. Cleaned shelves, counters and tables to maintain organized store. Answered store and merchandise questions and led customers to wanted items. Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items. Stocked shelves and supplies and organized displays to focus customer attention on specific items. Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Organized store by returning merchandise to proper areas and restocked displays. Maintained knowledge of sales and promotions, return policies and security practices. Computed purchases and received and processed cash or credit payment. Opened and closed cash registers by counting money, separating charge slips and balancing drawers. Recommended, selected and located merchandise based on customer desires. Described merchandise and explained use, operation and care. Ticketed, arranged and displayed merchandise to promote sales. Placed special orders or called other stores to find desired items. Bagged or packaged purchases and wrapped gifts. Watched for and recognized security risks and thefts to prevent or handle situations. Prepared merchandise for purchase or rental. Maintained records related to sales for store management. Assessed patient health by conducting physical examinations and evaluating medical histories. Provided home health care services such as wound care, medication administration, and IV therapy. Developed personalized care plans for patients based on individual needs. Educated patients and families about disease management, lifestyle changes, nutrition, and preventive healthcare measures. Administering medications according to physician orders and monitoring side effects of medications. Instructed family members in basic nursing skills including wound care, injections, catheterization, and other treatments as ordered by the physician. Performed assessments of the patient's physical condition to determine their level of function and need for assistance with activities of daily living. Monitored vital signs such as blood pressure or pulse rate to detect any changes in a patient's condition. Initiated referrals to appropriate community resources when needed. Provided emotional support and counseling to patients facing difficult decisions regarding their health care options. Maintained accurate records of all visits made to patients' homes along with any changes in their conditions or treatments prescribed by physicians. Ensured quality assurance standards are met through regular chart audits and review processes. Contributed to research projects related to home health nursing practices. Attended continuing education courses related to home health nursing practices. Adhered strictly to infection control protocols while caring for clients in their homes. Actively participated in quality improvement initiatives within the organization. Responded promptly to emergency calls from clients needing urgent attention at home. Addressed patient care needs, collected vitals, dressed wounds and managed catheters. Conducted regular re-evaluations to address changes in needs and conditions, and introduced revisions to care plans. Charted changes in patient conditions and discussed concerns with supervising healthcare provider. Assisted with client personal care needs to foster independence and well-being. Completed initial assessments of patients and family to determine and address individual home care needs. Assisted patients with activities of daily living and functional mobility to increase comfort and quality of life. Participated in on-call rotations and delivered after-hours care. Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor. Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies. Supported patients with activities of daily living and functional mobility to improve comfort and quality of life and reduce pain. Educated patients and families on disease management and prevention techniques. Conducted telehealth visits, providing remote support and monitoring. Conducted risk assessments in home environments to ensure patient safety. Coordinated medical equipment rentals and installations for home use. Provided wound care, including dressing changes and monitoring for signs of infection. Trained new home health nurses, sharing best practices and clinical expertise. Delivered compassionate end-of-life care, supporting patients and families emotionally. Implemented patient-specific exercises and rehabilitation plans to improve mobility. Administered medications, treatments, and injections as prescribed by healthcare providers. Managed the administration of intravenous (IV) therapies and nutrition. Offered guidance on medication management, ensuring adherence to therapy plans. Assisted patients with daily living activities, including bathing, dressing, and grooming. Coordinated with physicians and healthcare teams to update patient progress and adjust care plans. Monitored vital signs and symptoms, adjusting care plans as necessary. Advocated for patient needs with healthcare providers and insurance companies. Assessed patient conditions during in-home visits, developing personalized care plans. Facilitated patient access to community resources and support services. Supported patients with chronic illness management, optimizing quality of life. Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans. Coordinated with healthcare team to establish, enact and evaluate patient care plans. Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns. Delivered information regarding care and medications to patients and caregivers in comprehendible terminology. Administered oral, IV and intra-muscular medications and monitored patient reactions. Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues. Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches. Observed strict safety measures, including checking medication dosages before administration to patients. Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans. Responded to emergency situations with speed, expertise and level- headed approaches to provide optimal care, support and life-saving interventions. Referred patients to specialized health resources or community agencies to furnish additional assistance. Collaborated with health groups to plan or implement programs designed to improve overall health of communities. Stocked clinical workstations and procedure rooms with necessary supplies. Achieved departmental goals and objectives by instituting new processes and standards for in-patient care. Interpreted and evaluated diagnostic tests to identify and assess patient's SERVER/BARTENDER/SHIFT MANAGEROutbacksteakhouse Warrenton, VA February 2006 - February 2016 condition. Prepared medical equipment and tools to aid physician during examination and treatment of patients. Conducted specified laboratory tests to help detect conditions and determine diagnosis. Administered local, inhalation or intravenous anesthetics to patients undergoing procedures. Greeted guests and provided menus. Provided excellent customer service to ensure satisfaction. Assisted in training new servers. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Prepared drinks according to standard recipes. Took orders from customers accurately and in a timely manner. Checked food before serving it to customers. Delivered food orders promptly and courteously. Monitored dining room for cleanliness and proper set-up at all times. Responded efficiently to guest inquiries and complaints in a professional manner. Ensured that each guest was served courteously, quickly, and efficiently. Accurately recorded orders on cash register and point-of-sale system. Maintained records of transactions made during shift as required by law or company policy. Performed opening and closing duties such as setting up the dining area, restocking supplies.. Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment. Handled money transactions accurately while following company procedures for handling cash payments. Followed health safety guidelines when preparing and serving food products. Communicated effectively with kitchen staff regarding customer allergies or special requests. Upheld high standards of sanitation in accordance with health department regulations. Conducted regular inventory checks to maintain adequate levels of necessary supplies. Stayed informed about daily specials, new menu items, promotions. Provided exceptional service to high volume of daily customers. Operated POS terminals to input orders, split bills and calculate totals. Displayed enthusiasm and knowledge about restaurant's menu and products. Greeted customers, answered questions and recommended specials to increase profits. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations. Cleaned tables and chairs to prepare dining area for next customers. Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service. Served food and beverages to patrons and immediately remedied issues with orders. Satisfied customers by topping off drinks and offering condiments, napkins and other items. Trained new employees on restaurant procedures and plating techniques. Addressed complaints to kitchen staff and served replacement items. Promoted desserts, appetizers, and specialty drinks to optimize sales. Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests. Enforced minimum age requirements for consumption of alcoholic beverages by checking identification. Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods. Implemented feedback from customers to improve service quality and menu offerings. Maintained polite and professional demeanor to patrons to encourage inquiries and order placements. Explained menu options to guests, offered suggestions and took orders for food and beverages. Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages. Trained new employees to perform duties. Served food and beverages to patrons and confirmed complete orders. Explained menu items, describing ingredients and cooking methods upon request. Stocked service areas with supplies during slow periods. Collected dirty dishes and glasses from tables or counters, preparing areas for next diners. Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours. Prepared checks, itemizing total meal costs and taxes. Informed customers of daily specials and signature menu items. Presented menus and answered questions regarding items. Took reservations and to-go orders to streamline process for both customer and restaurant. Set up tables in between patrons to reduce wait times. Filled condiments and napkin containers during slack periods. Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages. Assisted in preparing salads, appetizers and desserts to speed up food service. Garnished dishes and beverages to serve visually appealing menu items. Brought wine selections to tables with appropriate glasses and poured for customers. Responded to ad hoc cleaning duties at end of shift. Collaborated with kitchen staff to ensure timely preparation and delivery of orders. Developed and implemented staff training program to ensure quality customer service. Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware. Supervised a team of 10 bartenders, ensuring proper handling of all alcoholic beverages and adherence to local laws. Created weekly work schedules for the entire shift staff while managing payroll and labor costs. Planned special events such as promotions, happy hours, live music nights., to increase sales revenue. Enforced health codes and safety regulations in compliance with state laws. Provided exceptional customer service by addressing customer complaints promptly and efficiently. Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports. Analyzed sales data to accurately forecast future demand for liquor orders. Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs. Resolved conflicts between employees in an efficient manner in order to maintain smooth operations at the bar. Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts. Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives. Assessed employee performance regularly through observation and feedback sessions. Coordinated with suppliers on product deliveries, pricing issues, discounts and promotional offers. Encouraged team collaboration among staff members to maximize efficiency during peak periods. Conducted weekly meetings with staff members in order to discuss upcoming events and promotions. Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages. Implemented new policies and procedures related to customer service and operational processes. Developed strong relationships with vendors in order to secure favorable terms and prices on supplies. Explored innovative ways to reduce wastage and improve profitability while maintaining customer satisfaction rates. Supervised cleanliness of guest service areas before, during and after service. Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory. Monitored daily checklists and side worksheets to keep other bar staff members on task. Maintained knowledge of bar and menu options to prepare drinks and make food recommendations. Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele. Managed daily administration and operations of beverage department, answering questions and monitoring task prioritization. Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions. Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships. Balanced daily registers and generated sales reports for management. Checked identification of guests to verify age requirements for alcohol purchase. Trained new bartenders on drink preparation and upselling techniques. Collected and organized daily till totals and tips. Completed regular bar inventories and daily requisition sheets. Prepared cocktails from bar recipes and served wine, draft and bottled beer. Upsold customers from shelf to premium brands to help boost sales. Displayed and retained extensive knowledge of liquors, wines and entrees. Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests. Recommended food and drinks to patrons based on preference, pairings and special promotions. Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures. Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards. Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs. Kept track of bar tabs and transferred open tabs to dining area for wait staff. Planned and coordinated special events to boost customer numbers and profits. Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality. Worked in close collaboration with team members to ensure customers received high-quality service. Oversaw food preparation, production and presentation according to quality standards. Delegated work to staff, setting priorities and goals. Resolved problems or concerns to satisfaction of involved parties. Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry. Promoted safe working conditions by monitoring safety procedures and equipment. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs. Assisted staff by serving food and beverages or bussing tables. Explained goals and expectations required of trainees. Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.ACTIVITIES AND HONORSREFERENCESReferences available upon request. Inspected dining and serving areas for cleanliness and proper setup. Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank. Coached staff on strategies to enhance performance and improve customer relations. Supervised activities of dining room staff to maintain service levels and support guest needs. Distributed food to service staff for prompt delivery to customers. Inspected restrooms and dining and serving areas to foster cleanliness and proper setup. skateboarding riding bikes surfing reading fishing horseback riding gardening D.I.Y projects around the house refurbishing anything old |
