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Candidate's Name EMAIL AVAILABLE PHONE NUMBER AVAILABLEProfessional Summary:Dependable professional with extensive experience in the supply chain and logistics industry.
Detail-oriented with excellent problem-solving skills, oral and written communication and
multitasking abilities. Consistently focused on delivering excellent customer service.
Skills and Qualifications: Buyer Inventory ControlData Entry SharePoint Oracle Microsoft Office Suite ERP Systems Office Administration ASP/SaaS SoftwaresEmployment History:Ferguson @Howmet Wheels - Buyer III, Barberton, OH 2022-2024
Entered, edited and placed purchase orders, expedited shipments and provided customer
service functions Contacted and maintained vendor relationships Reconciled payable discrepancies and customer issues Researched specifications of products and parts not clearly identified or labeledMcNeil & NRM Inc, - Purchasing Agent/Buyer, Akron, OH 2021-2022 Researched new and existing vendors, and interviewed new suppliers to determine the
best options for product availability, pricing, terms and lead times Requisitioned quotes from vendors for the Spare Parts Department Generated purchase orders, coordinated with vendors, monitored due dates, and expedited
as needed Analyzed vendor quotes for various products and determined the best supplier options for
the purchases Analyzed historical data to forecast spare parts requirements and represented the company
in the purchasing negotiationsDiebold Nixdorf, Logistics Materials Representative, Canton, OH 2019-2019
Placed international sales orders, provided pricing and sent proformas to customers Updated orders: subbing of parts, cancellation of part numbers, date changes on
international orders and sent revised proformas Placed orders for international departments and field technicians Updated daily tool unit down notificationsExpeditor/Logistics Coordinator 2017-2019 Monitored a SharePoint site that supported top clients for Diebold, specifically having
assisted field service technicians in need of immediate repair parts while prioritizing and
expediting critical orders and escalations Processed electronic forms, which indicated each part required to complete service calls
and source parts from field service technicians and remote bins, ensuring the best possible ETA to the customer Remained in constant communication and coordination with field service technicians to
develop ongoing working relationships Used a phone log system to document all efforts made to secure each part from the fieldCandidate's Name EMAIL AVAILABLE PHONE NUMBER AVAILABLEDiebold Nixdorf continued:Buyer/Model Shop Assistant 2014-2016 Received quote from vendors for tools, raw materials, supplies, equipment, and outsourced
services Generated purchase orders, coordinated with external vendors, monitored due dates and
expedited as needed
Maintained MSDS data sheets Procured and interviewed new suppliers to determine best options for product availability,
product and terms Implemented inventory optimization strategies to maximize use of existing stock Analyzed historical data to forecast purchasing requirements and represented the company
in purchasing negotiations Coordinated distribution of materials, equipment and supplies for production, and arranged
for disposal of hazardous wasteTruGreen, Canton, OH 2001-2013
Customer Service Representative Provided stellar customer service to customers, highly focused on specific needs and
desired outcomes Promptly resolved service issue(s), emphasizing the needs for successful resolution and
customer satisfaction Obtained and examined all relevant information to assess validity of complaints, determined
possible causes, and the ideal approach to resolve the issue(s) Maintained thorough records of interactions and transactions, recorded details of inquiries,
complaints, comments and actions taken, utilizing a service database and a detailed phone
logging systemEducation:Alliance High School High School Diploma
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