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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL SUMMARY 12 years Experienced Business Systems Analyst, Product Owner, Project Coordinator, Process Improvements and Risk Analytics experience. Certified Lean Six Sigma Black-Belt Project Manager--managed various small- and large-scale projects. Experience with multiple concurrent process improvement projects of various sizes using industry standards such as Waterfall, Six Sigma, Agile (Scrum), and Hybrid project management methodologies. Ability to work effectively in cross-functional business units on full project life cycle. Experienced in writing Functional Requirement Specifications (FRS), Business Requirements Documents (BRD), and Request for Proposal (RFP), Systems Requirement Specification (SRS). Experience in creating UML diagrams such as Use Cases, Activity Diagram, Sequence Diagram, Detailed Use Cases, Entity Relationship Diagram, Data Flow Diagram, and Process Flow using different tool like MS Visio Experience in business process reengineering, RCM, Case Management, Vendor Risk Management and HR Processes and Identity Access Management (IAM).AREA OF EXPERTISE Business Knowledge: Enterprise Risk Management, Identity and Access Management, Vendor Risk Management and Supply Chain Management, Public Pension & Retirement systems, Financial Accounting process Engineering, HR Business Processes Improvements. Processes: Six Sigma Business Process Analysis & Design, Agile Methodologies, Gap Analysis, Impact Analysis, JAD/JRP Sessions Requirement Gathering and Documentation. Methodologies: SDLC - Agile and Waterfall, SAFe-Agile Methodology. WORK EXPERIENCEInfosys / Vanguard 04/20226/2024Product OwnerWorked as a Product Owner on a project that was initiated to reduce the manual process and create an automated process that will help mitigate the risk prone manual interventions involved with generation and editing financial reports for clients. Managed project team throughout the project implementation process from requirement gathering to development and testing. Created and groomed backlog user stories Organized and prioritized backlog and ensuring that everyone on the Scrum team understands goals, project scope, and product domain. Conducted Stakeholder meetings for requirement understanding and backlog prioritization. RPA -Business processes Automation to include :o Automated the current manual interventions associated with the production of financial reporting to minimize the regulatory risk for specific client accounts/plans. o Automate the current process to properly calculate Rebate to Participants/ PRAs. o Automate special calculations for each Clients/Plan Unique pricing Envision HealthCare Plantation, FL 03/2018- 4/2022 Snr. Business Analyst (Contract)IT Business Analyst providing consultancy, and project management support for the implementation of information security system to include identity and Access, HR Process changes,(LMS), Oracle, ServiceNow, Success Factor, Active Directory and system Security projects Leading business process reengineering efforts for various business unit processes including Case Management. Gathering requirement and assisted with drafting RFP requirements for vendor solicitation Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Developing workflows for various business processes. i.e, HR processes, Vendor Management processes, and Oracle Finance application. Developing End User training materials and conducting training. Identifying, documenting process improvements and streamlining business process improvements. Developing requirements and working on InfoSec projects. Florida Turnpike Enterprises, Boca Raton, FL 11/2016- 04/2018 Sr. Business Analyst (Contract)IT Business Analyst providing consultancy, support for the implementation of a Loss Prevention case management system. The project involves implementing using ServiceNow as the main case management platform that will create a near real-time activity reports, PCI and Loss Prevention compliance. Prepared BRD and AS-IS (current) business user activity documents for existing Case Management process. Write Use cases and Test cases for system implementation Documented and spearheaded meetings on change management, configuration and modification of workflows within the ServiceNow tools to support business change. Wrote training manuals and conducting end user training Carnival Cruise Lines, Miami, FL 03/2016- 10/2017Sr. Business Analyst (Contract)IT Business Analyst providing consultancy, support and implementation services relating to Identity and Access Management. This Project involves utilizing Sailpoint Identity Management suite to provide system Access provisioning, Identity Federation, and Privileged Access Management strategies to promote compliance and standardization across all the Carnival Brands. Documented requirement on Role Based Access Control (RBAC) on different server platforms such as Windows, Oracle. Coordinating analysis of discovered user accounts for risk, ownership and access appropriateness Coordinating with application owners during UAT post RBAC deployment Manage and engage change network and conduct change impact assessment Documented and spearheaded meetings on change management, configuration, and modification of workflows within the IAM tools to support business change. Created Sailpoint IAM training manuals and conducting end user training New York City Teachers Retirement Systems, N Y. 11/2014- 02/2016 Sr. Business Systems Analyst (Contract)Participated on the Solution Integration Team to modernization and integration the retirement system for the New York Teachers Retirement Systems (NYTRS). This was an upgrade from the AS400 legacy system to a web based system. This project dealt with implementing a member centric retirement contribution management system, CRM Application to assist members call-in to the agencys Call Centre. Implementation involved a new, integrated pension administration system for a multi-employer, public employee retirement system where retirement contribution rates are calculated, and investments options are provided and calculated as per legislation enacted by NY State and City Retirement Systems. Represented the business needs and interests within IT by writing BRDs and FRDs as per business and operations requirements Gathered and documented Financial Regulatory and Compliance (SOX) requirements and Investment rules and calculation of Member contribution rates models. Conducted User story grooming sessions and maintained backlog Conducted meetings with Steering committee to discuss various phase of the project Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Gathered requirements through interview of subject matter expertise and third-party End Users. Wrote test cases and facilitated User Acceptance Testing (UAT) Lead Demo sessions to showcase finished products to stakeholders Assisted in solution grooming meetings with Functional Architects and developers The ALS Group, Edison, New Jersey 04/2011- 9/2013Business Risk AnalystThe scope of the project was to developing new risk management platform to enhance the existing Enterprise Risk Management system (ERM). This was a client facing web based migration from older system to new system with advanced features. The system provided risk assessment, extensive requirement elicitation and analysis on Risk Appetite and Risk Tolerance Levels, Risk Identification. Assembled business requirement documents (BRD) and the functional specifications as per the user requirements Created functional specification documents based on the Enterprise Risk Management business requirement Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution Conducted risk assessments, which involves analyzing risks as well as identifying, describing and estimating potential risks associated with projects. Utilizes managerial skills to analyze alternative and treat identifiable risks with appropriate risk control and risk financing methods Identified property loss exposures and work with liability company(s) on appropriate levels of insurance coverageEDUCATION GraduatedLean Six Sigma Black-Belt- IT (LSSBB), Management and Strategic Institute, NY. 2019 MBA, Bus. Administration & Finance/ Computer Systems Management Montclair State University, Montclair, New Jersey. 2014BSc, International Business/ Risk ManagementBerkeley College, New York2012Associates Degree, Accounting / Computer Science 2006 Middlesex County College, New Jersey. |
