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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLEProfessional SummaryCustomer Service experience 22 plus years, resourceful Technical Support Coordinator and Store / Commercial Parts Manager bringing comprehensive background on parts, inventory, sales and personnel management. Strong work ethic team player with excellent interpersonal telephone skills and problem solver. Dependable and able to work in a fast-paced environment.SKILLSMicrosoft Office ManagementMicrosoft Word Complex Problem SolvExcel Staff Hiring / Training10-Key Weekly SchedulesPower Point Inventory Control PracticesOffice Printer, Fax, and Scanner Multi Line SwitchboardData / Order Entry Invoice ProcessingBilingual Fluent SalesWork HistorySales Agent, Office Admin. 07/2023 - PresentP&M Imports - Lawrenceville, GA.Outside Sales RepresentativeProvide customers with product information as well as taking orders.Office administration with QuickBooks program.Reconcile customers accounts.File payments, record keeping, data entry.Bank depositsStore Manager 11/2020 08/2024Mi Tiendita Latina Winder, GA.Assist customers with purchases, returns, phone sales and recommendations based on their needs and preferences.Created layout of merchandise and product placement for over 2,000 products so that there is a functional flow in the design of the stores inventory.Ensured accuracy of transactions by balancing the cash register daily.Used various money transfer interfaces such as Vigo and Intermex to aid in the transfer of over $500,000 internationally.Notary Service / Life Insurance AgentCoord, Technical Support 01/2019 01/2020Ryder Lawrenceville, GA.Use phone and computer to process orders and requestsAccept OE part number and cross to the products offeredResearch vendor catalogs and supplier internet sites for part numbersProcess orders using SAPRandstad Duluth, GA. 09/2018 12/2018Data EntryFile DocumentsCustomer ServiceFollow up with customersCommercial Parts Professional 04/2012 06/2017Advance Auto Parts Lilburn, GA.Create weekly schedulesReceive and process orders for parts by phone and via emailProvide customers with product information on partsRecommend additional products to meet customers needsInvoice weekly statementsOrder products for stock / MerchandisingComplaint resolution to provide outstanding customer serviceBalance / reconcile of cash drawers to meet company standardsManaged personnel and delivery servicePart Sales Manager, 07/2002 04/2012Auto Zone Lawrenceville, GA.Managed personnel to meet daily goalsProvide customers with product information and daily offersProcess orders for partsMerchandisingInventory verificationSalesEducationHigh School: 1997-2001 Central Gwinnett High School Lawrenceville, GA. 30044 |
