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My recent job was IT System Administrator for Deloitte & Touch Malawi, the only I.T Personnel in our Department at Deloitte Lilongwe Office where my core duty was to Manage IT environment and Infrastructure, Managing Security and assisting in security patch management, providing IT First line support to all Users, Managing the Data Centre; Servers and Network equipment, Managing Backups. Before I joined Deloitte, I was with Don Bosco Youth Technical Institute, ICL Malawi Limited and New Horizons Computer Learning Centre where I obtained work experience in providing ICT training (both in-house and corporate training) to College Students and corporate institutions like American Embassy, UNICEF, Catholic Relief Services etc. Professional Qualifications: Microsoft Certified Solutions Associate: Windows Server Street Address
 Microsoft Certified Technology Specialist: Windows Server Street Address  Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server Street Address  Active Directory, Configuration Microsoft Certified Professional Microsoft Certified: Azure Solutions Architect Expert (Expired) Microsoft Certified: Azure Administrator Associate (Expired) Microsoft Certified Technology Specialist: SQL Server 2005 (Retired) Academic Qualifications: Bachelors degree in information communication technology at the Malawi Institute of Management (MIM)(August 2022) International Diploma in Computer Engineering obtained at New Horizons Computer Learning Centre, in Lilongwe Malawi. (January 2008)PERSONAL DETAILSAge: 3 9Marital Status: MarriedPhysical Address: 11230 NE 132ND Street Apt C301Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEABSTRACTI am an I.T Professional with 16 years of experience in Managing Security, Monitoring and logging security incidents, Assisting in Security patch management, proving user support, Managing and Administering infrastructure like LAN devices and entire Network, Database management, Windows Active Directory management, Network Security and Data backup, and Lecturing ICT in reputable institutions. And 6 years as an IT Lecturer at 2 different tertiary institutions. PAUL THAULO Diploma in Information Systems Analysis and Design obtained at S.O.S Vocational Training Centre, in Lilongwe Malawi. (May 2006) Certificate in Information Technology and Programming obtained at S.O.S Vocational Training Centre, in Lilongwe Malawi. (May 2005)Secondary School Education. Malawi Schools Certificate of Education (M.S.C.E) obtained at Magawa Secondary School in Mchinji, Malawi.(September 2003) Junior Certificate of Education obtained at S.O.S Hermann Gmeiner Secondary in Lilongwe, Malawi. (in 2001) Professional Working Experience:1ST November 2014  February 2024 IT Systems Administrator Institution: Deloitte & Touch Tohmatsu Install, maintain & support the organizations IT Infrastructure and Hypervisor Provisioning Managing, configuring, and maintaining the daily infrastructure, namely: LAN (cable and wireless), WAN, Internet, Networking switches/routers, servers, Printers, Telephony, workstations, and all its vendors that provides services to Deloitte. Managing and Implementing Active Directory, Active Directory Federation Services, Single Sign-on, and Microsoft Identity Manager Monitoring LAN/WAN activities to ensure high availability of services and report to ISPs when issues are detected Logging and Implementing change requests and Incident Management to ensure incidents are resolved within SLA using the ServiceNow system. Conducting Security Checks on infrastructure and Equipment Ensuring the deployment of Security Patches through the System Centre Confirmation Manager. (SCCM) Implement and Managing Backups and Recovery strategies IT Asset Inventory Management Managing users and computer accounts, access rights and permission through Active Directory and Microsoft Identity Manager (MIM) and Microsoft Azure Providing First line Support to End usersAugust 2011  October 2014 I.T InstructorCollege: Don Bosco Youth Technical Institute Lecturing CompTIA A+ Hardware Technology Lecturing CompTIA Network + Lecturing Windows 2003 Managing the Network Environment Lecturing Windows 2008 Server (Weekend classes)March  July, 2011 Services EngineerCompany: ICL Malawi Ltd Configuring and maintaining Servers at the customer sites Configuring, Monitoring and Maintaining backup tape Libraries Installing and configuring Networks (LAN/WAN) Providing Customer site supportJuly 2008  2011 Instructor + Technical Head Assistant College: New Horizons Computer Learning CentreLecturing the following courses. Microsoft Office 2007 CompTIA A+ Hardware Technology CompTIA Network + Windows XP  Installation and Administration Windows Server 2003 Managing the Network Environment Windows Server 2003 Maintaining the Network Environment Windows Server 2003 Implementing the Network Infrastructure  Network Host Windows Server 2003 services Microsoft SQL 2005 Server (Maintaining, Managing, and implementing) Assistant Technical Head Duties Troubleshooting Hardware and Network problems Assisting in Administering 70+ computer network through Microsoft Server 2003 Active Directory Performing Backup operations on the school Servers and staff Computers Maintaining and up-dating Hardware and software inventory Installing and configuring Applications and Operating Systems of Different platforms. i.e., Windows, Linux, Mac OS August 2007  December 2007 Information Technology Lecture (Part-time) College: Zin School of Computing and Business Studies Lecturing Diploma in Information Systems Analysis and Design Lecturing Certificate in Information Technology and Programming Lecturing Microsoft Office 2003Other Professional Experiences: Under New Horizons Computer Learning Centre, I handled Microsoft Office 2007 Corporate Training to the following institutions.-American Embassy (in the year 2008)-Catholic Relief Services (in the year 2009)-UNICEF (in the year 2010) Under MADSON Holdings Ltd (as a part-time Job), I conducted training in Advanced Presentation and Advanced Microsoft Excel workshop at Alliance One Malawi Ltd at their offices at Kanengo, Lilongwe. Additional Skills Configuring SISCO Switches and Routers Managing and Updating the Website Installing and configuring the Exchange serviceHobbies Watching Technology News Reading News (both online and in Newspapers) Playing Basketball Listening to musicRefereesMr. Albert BakaliICT ManagerDeloitte & TouchDeloitte, First Floor, INDE bank House, Kaohsiung Road P.O. Box 187Blantyre, MalawiMobile: PHONE NUMBER AVAILABLE E-mail:EMAIL AVAILABLEWebsite: www.deloitte.comMr. Nick SitiIT Team LeaderDeloitte & Touch2374/B, Deloitte Square,Thabo Mbeki Rd,Lusaka, 10101,ZAMBIACell: PHONE NUMBER AVAILABLEEMAIL AVAILABLEMr. Precious ChilupsyaThe Vice PrincipalDon Bosco Youth Technical InstituteP.O. Box 30254 Lilongwe3MalawiCell: PHONE NUMBER AVAILABLETel: PHONE NUMBER AVAILABLEFax: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEWebsite:www.dbc-malawi.org