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Title Customer Relations Fiber Optic
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Cell PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveDiligent Fiber Foreman with 18+ years of experience installing fiber optic cable, both on elevated poles and beneath ground level to expand networks and increase customer base. Systematic troubleshooter with acute spatial awareness in navigation of physical issues with fiber-optic connections, adhering to tight project deadlines and assuring customer satisfaction. Adept at splicing cables, building boxes and testing systems. Knowledgeable about telecommunication systems layouts, safety protocols and regulatory requirements. Highly organized and detail-oriented with a remarkable work ethicProfileNearly 8 years experience in project management.Ability to direct complex projects from concept to fully operational status.Goal-oriented individual with strong leadership capabilities.Organized, highly motivated, and detail-directed problem solver.Proven ability to work in unison with staff, volunteers, and board of directors.EmploymentFiber Splicing Foreman 2, Verticom dba Network Connex, 2018-PresentAccountable for the site safety, quality, schedule, and cost on assigned projects.Responsible for assuring availability of resources with proper expertise and tools to support assigned construction project execution.Serves as main point of contact between Project Manager and crew members.Responsible for overseeing 4-5 crew members.Reconcile construction activities.Reports project status and performance data as required to management.Inspect completed work to ensure that all tasks pertaining to construction were performed to company/customer quality standards.Prepare closeout documentation for each phase of the job as completed.All K Electric 2018-PresentLead Commercial / Residential electrician.Technician / Splicer, Network Cabling Infrastructure, Inc., 2016-2018Senior Fiber SplicerTrouble shootingCustomer relationsTesting and analyzingTechnician/Splicer, Telecom Fiber Communications, 2015-2016Senior Fiber SplicerTrouble shootingCustomer RelationsTesting and analyzing OTDR TracesTechnician/Splicer, Lightride Communications, 2011- 2015Project ManagingCustomer RelationsBuilding Fiber Optic NetworksTechnician/Splicer, FiberTech Communications, 2007-2011Building Fiber Optic NetworksCustomer RelationsTroubleshootingCrew LeaderRelevant Experience & AccomplishmentsProgram CoordinationCertification of Land Disturbance for state of GeorgiaCertification of Fiber Optic Testing and AnalyzationManagement/SupervisionDirected recruitment and retention of supervisors and staff of 42 employees.Trained, supervised and evaluated staff, coached improvement management skills.Resulted in multilateral staff achievement of work objectives.Successfully refined and implemented new projects.EducationSouth Gwinnett High School, 1993-1997-References available upon request

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