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Title Customer Service Care Assistant
Target Location US-NC-Charlotte
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Charlotte, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperiencePCA Personal Care AssistantWoodlawn haven - Mount Holly, NCSeptember 2023 to PresentCare for residents to ensure each of them are safe, clean and well. Assist with transporting residents to and from doctor appointments, shopping facilities and family visits. Keep daily log and accurate documentation on each patient. Administer medication to residents at the designated time. Monitor residents throughout the day, as well as provide creative activity including exercise. Lead Burn OperatorKloeckner Metals Inc - Charlotte, NCJanuary 2012 to Present1 Supervise Burn Operators2 Disperse work at the beginning of the shift among operators 3 Hire, train, evaluate, discipline, coach, teach and monitor operators 4 Ensure that each machine is serviced and is operating normal 5 Responsible for reading orders received6 Packing and shipping orders7 Follow-up with vendor to ensure that order was received in good condition and a timely fashion 8 Supervise forklift drivers and machine operators Lead Machine Operator/ Shipping and ReceivingNGK Ceramic - Mooresville, NCFebruary 2010 to February 20111 Measured and mixed chemicals for assembly line1 Replaced malfunctioned parts on machines1 Maintained a clean and safe environment2 Assist management and other team members on assembly line 3 Shipping and receivingShift SupervisorTaco Bell - Denver, NCOctober 2006 to March 20081 Supervisor front line staff to ensure superb customer service to each guess 2 Hire, train, educate and coach new hires as well as senior team members 3 Handle customer escalation4 Promote suggestive selling5 Counting registers for accuracy6 Inventory and receiving shipmentEducationHigh school diploma or GEDSkills Special Skills Proficient in Microsoft Office, Microsoft Outlook, Microsoft Word Lotus Notes Excel Power Point Forklift Packaging IT support Forklift Customer service Help desk Salesforce Active Directory Technical support Software troubleshootingCertifications and LicensesForklift Certification

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