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Page 1 4Harry L. Boyd, JrQualifications SummaryEMAIL AVAILABLE  PHONE NUMBER AVAILABLELexington, SCSummaryAccomplished and dynamic US Marine veteran with over two decades of experience leading multifaceted organizations in human resources management, skilled in strategic planning, talent acquisition, and organizational development. Proven track record of enhancing human capital through targeted leadership and employee development programs, resulting in improved performance metrics and higher promotion rates. Demonstrated ability to build and maintain relationships with stakeholders at all levels, including securing c-suite level support for major initiatives. Professional ExperienceSouth Carolina Department of TransportationHead of Maintenance Contracts, December 2023- Present Prepare/Develops technical and functional specifications for statewide or localized maintenance contracts. Oversee and manage the allocation of the states $187mm maintenance budget for seven Districts. Develop qualifications, award criteria, bidding schedules, etc. in accordance with procurement policy. Provides contract management in conjunction with DOT personnel, external personnel, and procurement to ensure the contractor meets all standards for performance. Develop process and procedures that govern creation, processing, implementation, and management of SCDOT state-wide contracts.AmazonHead of Development Programs-Global Operations, October 2021 - June 2023 Garnered support from the CFO for a major leadership development program with a budget of nearly $8M. Formulated and enacted a comprehensive approach for enhancing workforce performance while diminishing costs related to new-hire integration. Conducted daily check-ins with cross-functional team leaders to assess project milestones, troubleshoot challenges, and align on strategic objectives for ongoing leadership and development programs. Compiled and analyzed key performance indicators (KPIs) related to program success, employee engagement, and cost-efficiency, sharing weekly updates and insights with senior management. Managed multi-million dollar leadership and development service contracts across six countries that covered 35K operations leaders. Orchestrated the efforts of 32 diverse, global teams focused on enriching managerial and executive leadership qualities, resulting in a 1.4% uptick in leadership behavior metrics for nearly 35K operational leaders YoY. Refined training protocols for 22 Learning and Development specialists, leading to a 6% year-over-year rise in participant satisfaction scores.Page 2 4 Overhauled project management practices, achieving a 96% timely completion rate for project deliverables managed by a global team of 32 project managers. Pioneered a cost-saving initiative within Amazon's Learning and Development division, slashing annual training expenses by over $3 million.AmazonOperations Manager III, November 2018 - October 2021 Oversaw daily operational metrics, including quality and labor costs, and coordinated with team leads to implement immediate improvements based on real-time data. Held regular performance reviews and strategy sessions with middle managers to align on objectives and troubleshoot any roadblocks in processes or personnel. Reviewed daily onboarding analytics and training program evaluations to identify areas for process improvement, contributing to lean projects and reduced attrition rates. Advised senior executives on optimizing training processes, culminating in a labor cost reduction of$17 million over three quarters. Designed an analytical tool for quality control that realized a 62% enhancement in Defects Per Million Opportunities (DPMO) quality metrics and trimmed labor costs by 34%. Initiated performance appraisal systems for middle-tier managers, resulting in a 17% YoY boost in managerial promotions. Designed a program focused on leadership skills for associates, spurring a 27% growth in promotions from associate to manager roles. Crafted a leadership training course for entry-level leaders that achieved a 55% YoY rise in promotions to higher- level positions. Conducted audits on four global programs to ensure each program met and sustained requirements outlined in each contract. Analyzed production reports for an average of 1.2 million daily customer orders and leveraged lean principles to reduce manpower requirements by 30% across 3 consecutive quarters. Constructed and managed shift schedules for 650 associates to achieve overlap and minimize down time of shipping routing sorter. Managed budget requirements for each Learning and Development contract and reported compliance to executive leadership during Monthly Business Reviews (MBR). The Citadel, United States Marine Corps, Charleston, SC Director of Officer Programs, February 2015 - August 2018 Directed the strategic planning, talent acquisition, employee relations, and organizational development with staff officers. Oversaw recruitment, onboarding, and training for officers programs. Directed comprehensive aspects of departmental management, encompassing long-term strategy, program administration, technology integration, and human resources. Developed and implemented HR strategies that aligned with military officer accessions, improving retention by 42%.Page 3 4 Fostered a culture of performance and accountability by redesigning performance evaluation system Lean Six Sigma methodologies. Managed employee relations and conflict resolution by establishing oversight committees that cut formal grievances by over 70% YoY. Introduced effective diversity and inclusion programs that increased workforce diversity by 114% within minority acceptance and commissioned acceptance. Constructed and implemented the departments training and preparation operating procedures for the Marine scholarship program, which led to 28 students awarded the national scholarship. Revamped teaching methods and course content for a cohort of 320 students, culminating in a three-year GPA improvement of 29%. Developed the NROTCs 5-year plan for recruiting, training, and education strategy, which provided an operational roadmap that aligned to The Citadels strategic plan. United States Marine CorpsAssistant Director of Logistics Operations, May 2006 - February 2015 Supervised the allocation of a $532M budget for equipment procurement and maintenance across military operations in Africa, Europe, and South America. Formulated and implemented standard operating procedures in logistics for a workforce of 18,000, directly supporting international contingency plans. Led contract negotiations and managed the sourcing process of 7 third-party vendors responsible for military equipment shipments across three continents. Developed and implemented employee engagement initiatives that led to a 61% increase in employee satisfaction scores. Managed department heads across three countries to identify workforce needs and ensure alignment with organizational objectives. Developed training sessions on performance management and leadership development for middle-seniors supervisors that decreased error rates of submission by 77%. Led audit teams in Europe, North America, and North Africa to ensure logistics support on 14 military installations remained in scope of contract agreements. Inspected the quality and quantity of all military equipment entering the maintenance cycle across four countries and refined standard procedures to reduce cycle time by 15% YoY. Revised the onboarding program for personnel rotating between jobs, which reduced time to fill vacant positions by 70%.Education & CertificationsDoctor of Business Administration: Organizational Leadership, May 2026 (Expected), Walden University Page 4 4Master of Arts, Organizational Leadership, Walden University Bachelor of Science in Business, Global Supply Chain Management and Human Resources Management, University of South CarolinaSituational Leadership (SLII) Certified Instructor- Ken Blanchard Companies Lean Six Sigma - Black Belt Certification - Purdue University Lean Six Sigma - Green Belt Certification - Purdue University Strategic Operations Planning Process Course - Marine Corps War College