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Title Office Services Regional Manager
Target Location US-NJ-Franklinville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Newfield, NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceSenior Office Services and Facilities regional manager Epiq Systems-Philadelphia, PAFebruary 2024 to PresentManaged the East Coast operations for one of the largest law enterprise accounts in the country. Responsible for hiring and firing, administrative duties for all sites, document processing and reproduction, and compliance and utilization of ECV2. Oversight of several departments in each location including office services, facilities, hospitality, reception, concierge, production, hospitality and food services with associated managers reporting up to me. Met regularly with office OA's for regular check ins, enhancements, updates, and concerns. Over 25 years experience in the legal field with a specialty focus in personnel management, operations and document production Production and Retail ManagerBellia Print and Design-Woodbury, NJJanuary 2020 to February 2024Oversee all day to day operations of commercial print shop and retail operations. Managed all employees with hiring and firing responsibility. Responsible for keeping employees time, and payroll and submitting timely . Managed daily deliveries and driver coordinating delivery schedule daily. Delegated tasks daily, and assigned projects. Managed all communications with vendors, vendor contracts and negotiation as well as all supply requisitioning. Performed maintance and service on all digital printing equipment, bindery, and cutting machines.Office Services ManagerThe Reliable CompaniesJune 2019 to December 2019Oversee all day to day operations of large mail room, and copy center for law firm in Philadelphia. Responsible for all of the firm's production needs, including: cd duplication, closing binder creation and conversion, all copying and oversize printing and mounting, as well as litigation support. Supervision, and development of all staff. Oversee all hospitality needs, pantry supplies, conference room setup and breakdown, as well as supervised reception. Responsible for weekly, monthly billing, and management reports. Handle all department billing. Service over four hundred clients and optimize customer satisfaction as well as elevate standards for all employees. Schedule employee shifts as well as hiring and firing responsibilities. Develop and interpret P & L statements. Hiring and firing responsibilities. Office Services ManagerSaul Ewing-Philadelphia, PASeptember 2016 to March 2019Oversee all day to day operations of large mail room, and copy center for law firm in Philadelphia. Responsible for all of the firm's production needs, including: cd duplication, closing binder creation and conversion, all copying and oversize printing and mounting, as well as litigation support. Supervision, and development of all staff. Responsible for weekly, monthly billing, and management reports. Handle all department billing. Service over four hundred clients and optimize customer satisfaction as well as elevate standards for all employees. Schedule employee shifts as well as hiring and firing responsibilities. Develop and interpret P & L statements. Hiring and firing responsibilities. Department ManagerHeffler Claims Group-Philadelphia, PAOctober 2015 to May 2016Department Manager for large accounting, and claims administration firm. Responsible for supervision, direction, and development of 16 - 25 employees. Handled all department billing, P&L, statistics, and implementation. Wrote SOP'S for department, and implemented multiple new policies to achieve higher revenue. Created daily, weekly, and monthly management and statistic reports. Reported directly to the senior partner, as well as attended and set up meetings on a regular basis with all vendors, employees, partners, and outside contractors. Oversee and approved all vendor, contractor, employee, and employment agency agreements and contracts. Handled all interviewing, as well as hiring and firing responsibilities for department.Operations ManagerInnosource Business SolutionsMarch 2004 to October 2014Responsible for maintaining production area, overseeing all jobs from start to QC, all supply requisitioning, maintained contact with all vendors and techs. Supervision of all employees and sales team, with them all reporting directly to me. Kept track of all time sheets, and employee hours. Creation of all invoices being sent to clients. Dealt with all clients on day to day basis. Office Services ManagerZarwin BaumFebruary 1999 to February 2004Responsible for all Court Filings, ordering of supplies, communications with vendors, supply requisitioning, distribution of faxes, mail and outgoing packages. Experience with Windows, Microsoft Word. Operation of all office equipment.Mail Room ClerkCourier and hand delivery serviceWhite and Williams LLP-Philadelphia, PASeptember 1996 to January 1999EducationAssociate in Culinary ArtsJNA Institute of Culinary ArtsSeptember 2000 to June 2002Waldron Mercy Academy1987 to 1994Skills Fluent in Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Publisher, Adobe and Lotus Applications.Over 20 years' experience with all different makes, and models of copiers, Binding equipment, cutters, and large format printing. Scheduling Billing Accounts Payable Payroll Receptionist Data Entry Microsoft Excel Typing Office Management Microsoft Office Human Resources accounting Records management Courier Financial Report Writing Accounts Receivable Interviewing Supervising experience Payroll Records management Typing Office management Front deskAssessmentsWork style: Reliability  CompletedOctober 2023Tendency to be reliable, dependable, and act with integrity at work Full results: CompletedManagement & leadership skills: Impact & influence  Proficient October 2023Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientCreating presentations with Microsoft PowerPoint  Proficient October 2024Creating presentations using Microsoft PowerPoint's tools and features Full results: ProficientSpreadsheets with Microsoft Excel  ProficientOctober 2023Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientSales skills  ProficientNovember 2023Influencing and negotiating with customersFull results: ProficientOutside sales  ProficientNovember 2023Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientOffice manager  ProficientFebruary 2020Scheduling and budgetingFull results: ProficientSecurity guard skills  ProficientJanuary 2024Assessing risks, enforcing security standards, and handling complaints Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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