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Title Customer Manager - Part-time
Target Location US-FL-Lakeland
Email Available with paid plan
Phone Available with paid plan
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 Candidate's Name
PHONE NUMBER AVAILABLE | EMAIL AVAILABLEHonest, energetic, goal-oriented and organized professional,
with a superb mix of administrative, marketing and presentation skills to serve and exceed the needs of clients and ensure the company s continued success.
SKILLSMarketing		Advocacy		Business Development	Training/CounselingResearch		Team Building	Community Outreach		Customer Relations
EDUCATIONUPPER IOWA UNIVERSITY Bachelors of Science: Social Work/Human ServicesEXPERIENCE
PublixCashier/Customer services
Owner/OperatorSkin/Body Care SpecialistDec. 2022   Feb. 2024
Licensed Esthetitian (Education April 2021   Feb. 2022)Criminal Research Processing Specialist | Inform Data | remoteMay 2020   Feb. 2021      Verifying 100 daily cases of background information for clients      Strict adherence to state jurisdictional guidelines      Researching legal codes and criminal records on behalf of clients      Prepare prospective candidate reports for clientsCommunity Care Partner   School Liaison | Central Florida Health Care | Lakeland, FL Jan. 2019  Feb. 2020
      Coordinated activities of the medical clinic with district and school population
      Responsible for television, newspaper and social media marketing and community events      Prepared patient and KPI reports      Secured grant funding to meet budget expectationsSOAR Certified Care Coordinator & Certified Adult Behavioral Health Case Manager
Peace River Center. | Bartow, Florida                                                                                                           April 2017   Dec. 2018
      Provided counseling services for patients with chronic mental health and substance abuse challenges      Prepared and coordinate treatment plans (as prescribed by Psychiatric staff)      Connected patients with community resources (housing, food, medications, transportation)      Assisted patients with securing financial assistance through Medicaid, Medicare, SSI/SSDI, food stamps and Indigent healthcare programsCommunity & Wellness Health Educator | Humana Inc. St. Petersburg, FL                                    Feb. 2015 -March 2017
      Provided clients with medical, function, and behavioral support      Connected clients with community resources of health and wellness programs      Assisted clients with medication applications      Counseled clients on preventative care and general wellness techniquesCertified Health Care Navigator | United Way of Central Florida | Highland City, FL                          Aug. 2013   Jan. 2015
      Promoted and educated individuals, business owners and civic groups about The Affordable Care Act and various Federal Health Insurance Marketplace plans      Hosted group events and educational workshop for public agencies, businesses, and community members to clarify rules and process of plan language, enrollment details
      Assisted clients with locating physicians and specialists available at in-network, participating organizations
      Assisted consumers in using online enrollment website program and explained health plans through the Federal MarketplacePrevention Training Coordinator | Citizen CPR, Inc. | Lakeland, FL                                                Aug. 2012 -Aug. 2013
      Educated individuals and business members about proper protocol for CPR, First Aid, and AED Trainings      Coordinated and hosted trainings for local businesses      Offered Free annual CPR classes, and heart screenings
      Organized school education programs for Physical Education teachers to instruct students in  Hands Only CPR
References Available Upon Request

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