| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateName: Venkateswarlu Jakati Email: EMAIL AVAILABLERole: IT Infrastructure Project Manager Mobi: +1 Street Address
LinkedIn: https://LINKEDIN LINK AVAILABLE?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appProfessional SummaryAssociate with a total 19.7 years of IT Infrastructure Services work experience.Expertise in area of experience has been IT Project Management, IT Operations, Service Delivery Management, Windows Administration and provided IT Infrastructure services support for Banking, Manufacturing, Telecom, Healthcare, Government, Hi-Tech and various domain customers in the IT Software Organizations.Expertise in technologies VERITAS Net backup and NT Backup, Connected MX, PC Mover, Azure, AWS VMware, Google Cloud, HDS, Lotus Notes, Office 365, Venafi, Symantec, CyberArk, SailPoint, IBM Tivoli. I have worked on Windows Servers (2022,2019,2016,2012 R2, 2008ES,2003ES,2000 Advanced Server), Client OS Windows 11, Red Hat Linux 8.0, Enterprise Linux 3.0, SCCM, Workspace One, Intune, Oracle 10g DB, MS SQL Server DBA.Experienced in MCSA (Windows 2003), MCITP (Windows Server 2012) and ITIL V3 foundation, Prince2 Practitioner, PSM1, PMP certified Professional.Supported in various roles as a Project Manager, Service Delivery Manager, Operations Lead, Windows administrator, Backup administrator, Incident manager and Change manager.Ensured Project Management services for the clients PwC, Cargill, Tata Global Beverages.Ensured Service Delivery Management services for the clients, Ericsson R&D, CNA, Thomson Reuters, TCS Internal Delivery.Experienced in Service Delivery Manager for Ericsson and taking care of Datacentre consolidation and migration of Storage, Servers, Applications, Backup and establish Operations support to the Ericsson cloud with a team of 120.It is a new technology that customer is using HDS 8000 with Juniper SRX and Pluribus network technologies.Project Manager for PWC Onshore and taking care of Notes and Core services migration to Global Datacentres (Three datacentres spread across the globe) to ensure all core services and its related applications managed with centralized administration and high availability, Password Encryption for Address Scripts, Intel URM Migration, 1909 IPU Update, Windows 10 22H2 migration, Windows 11 21H2 and 22H2 migration, Cyber Security Management and Print services Migration etc. It is a shared resource model for the projects implementation.Technical SkillsHardware: Dell Power Edge 1400sc, 1500sc,1600sc,1650,2400,2500, 2550 (With RAID5Implementation) HP ProLiant, IBM 755/855 AND P5 SYSTEMS,SCSI CONTROLLERS: Dell PHONE NUMBER AVAILABLE, IBM PHONE NUMBER AVAILABLE, HP, CANNON Printers and Scanners, HP Tape Libraries.Firewalls: Cisco ASA 5585-x, Checkpoint, Juniper SSG 500, Palo Alto, SonicWALL, Juniper SRX3400, SRX220.IPS: Cisco IPS (Firepower), Checkpoint IPS.Routers: Cisco 2800, 3800, 2900, 3900, and 3900E, Juniper MX5, MX10, MX40, and MX80.Switches: Cisco 960, 2960S, 2960CX, 2960-X,2960-XR Cisco 3560, 3560V2, 3560E, 3560C Cisco 3650, Cisco 3750,3750V2,3750G Juniper EX2200 and EX3300 Pluribus E28Q-L, E68-M.WINDOWS Servers: 2019,2016,2012 R2.Clients: Windows 10 22H2 Windows 11 21H2, Windows 11 22H2.LINUX: REDHAT 8.0,3.0, RHEL4.0ANTIVIRUS: Symantec server 9.0 & 10.0, SEP, MacAfee, TaniumIMAGING: Symantec Ghost server8.0, WDS, SCCM, Workspace One, Intel URM.BACKUP: VERITAS Net Backup 6.5, NT Backup, Connected MX.DBA: SqlServer2019, SqlServer2022, Tortoise SVN.Cloud Systems: VMware, Azure, AWS, Google.Mails: Lotus Notes, Office 365, Google.Security: TLM, Venafi, SailPoint, SolarWinds, Stealthwatch, Proofpoint.Other Tools: DAMEWARE Utilities 6.0, RDP, FTP, SSH, XMANAGER, IP Scanner, IP Messenger, Net Meeting, Symantec system Console, WDS.WSUS3.0EducationBachelor of Technology in Electronics and Communications from JNTUH, India 2003CertificationsPMP - Dec-2022PSM1 - Jun-2019Prince2 Practitioner certification - July 2015Prince2 Foundation certification - Jun 2015MCITP (70-410) Windows Server 2012 - Aug 2014ITIL V3 Foundation - July 2011MCSA on Windows 2003 - Sep 2009Passport and Visa detailsPassport Number: N2722379Visa:H1BValidity:15-Nov-2025Professional ExperienceClient: PwC Jun 2018 till dateIT Infrastructure Project Manager for Global ProjectsExecute the projects in Agile/DevOps/Water Fall methodologies.Successfully executed large complex projects with on time delivery.Successfully executed Windows 10 22H2 migration of 70k Laptops and Desktops.Successfully executed Windows 11 21H2 and 22H2 migration of 100k Laptops and Desktops.Strong experience on Stakeholders management, Vendor management.Successfully led meetings with Stakeholders, Leadership, project teams, cross functional teams and internal teams.Successfully ensured SOWs, Schedules, Project management plans, HLDs and LLDs, status reports, presentations etc...Good experience in mentor team members and address team communication and conflict proactively.Successfully implemented Service improvement plans/Cost optimization/Best Practices etc.Successfully ensured Run books, KEDBs, PMDBs, CMDBs and Projects hand over to operations teams.Good communication skills, both written and verbal for the successful project delivery.Effective project planning, execution and successful delivery within scope, budget, and schedule.Successfully ensured Risks, Actions, Issues, Decisions as part analysis and mitigation as per the projects.Good experience in managing cross-functional teams for the successful projects delivery.Good experience on Microsoft Project Plan, ServiceNow, JIRA and DevOps tools for the projects management.Good experience in task assignment to the right resource, tracking and ensure timely delivery.Well awareness on change management processes, ensuring adherence to budget, scope, and timelines.Decommission the legacy services and applications after the migration.Cloud orchestration for provisioning and deployment of servers, virtual machines, storage space, and other computing resources.Migration of Notes services.Migration of Proofpoint Services to Cloud.Microsoft Dynamics 365 support.Office 365 Support.Migration of core services related PWC services.Migrate core services and applications to Azure Cloud.Migrating the databases and servers to Azure Cloud.Internal and external Audits support.Implementing SailPoint related projects.Supporting for monthly global project status reports.Regular interaction with customer.Implementation of Large complex projects.Implement Cybersecurity related projects.Manage Engineering and ERP IT Teams to support both on-going operations and projects as per the customer requirements.Tata Consultancy Services / Ericsson R&D, Hyderabad, India Sep 2017 May 2018Service Delivery ManagerConsolidate eight big DCs to two big DCs and migrating it to Ericsson cloud.HDS set up.Manage Juniper and Pluribus network technologies as part of DC migrations.Setup command centre.Start the operations.Resource recruitment as per the Projects and Operations.Performance management.Interact with customer on the requirements.Applications and Servers Migration to the new technologies.Manage the Balance Score Card.QBRInternal and external AuditsMonitor and control the incident and changes.Ensure Induction Manuals and Support model documentation etc.Vendor management.Ensure the SLAs as part of operations and prepare the reports.Implement the Projects.Implemented various SIPs based on issues identified as part of root cause analysis (RCA)Managed operation and resource across the globe, vendors and cross functional resource.Daily and weekly review internal meetings.Weekly tactical review and additional meetings with client.Monthly reports.Tata Consultancy Services / CNA Security, Hyderabad, India Sep 2016 Aug 2017Service Delivery ManagerUnderstand the business requirements and ensure the operations.Create the Work Orders and manage the WONs and its renewals.Work on Revenue and Gross Margins.Ensure the PMRs and audits.Share the operations delivery reports to management.Resource recruitment as per the Projects and Operations requirement and management.Interact with customer on the requirements.Manage the Balance Score Card.QBRMonitor and control the incident and changes and capacity management.Ensure induction manuals and support model documentation etc.Vendor management.Ensure the SLAs as part of operations and prepare the reports.Implement the Projects.Daily and weekly review internal meetings.Weekly tactical review and additional meetings with client.Manage network security as part of Security tools.Successfully implemented major critical project projects like SHA1 certification renewal and Firewall upgradation and live response tools as part of SOC improvement plan.Ensure DR Plan and implementation.Ensure Backup operations.Implementation of Live response tool, MFA, Stealth watch, RSD, Password nfront, Venafi, Qualys PC, HIPS etc..Tata Consultancy Services / Thomson Reuters, Hyderabad, India Apr 2016 Aug 2016Service Delivery ManagerUnderstand the Business requirement and ensure the Service Delivery.Create the Work Orders and Manage the WONs and its renewals.Work on Revenue and Gross Margins.Ensure the PMRs and audits.Share the Delivery Reports to management.Resource recruitment as per the Projects and Operations requirement.Manage network Operations.Interact with customer on the requirements.Applications Migration.Manage the Balance Score Card.Ensure the risk compliance.Ensure the PMDB and KEDB.Ensure Induction Manuals and Support model documentation etc.Vendor management.Ensure the SLAs as part of Operations and Prepare the reports.Implement the Projects.Resource Appraisal process and Performance Management.Tata Consultancy Services / Cargill, Hyderabad, India Jun 2014 Mar 2016Project ManagerGlobal projects implementationCRM Servers upgradation.Windows Servers upgradation to 2012.Datacentre Servers consolidation. EUC projects.Cloud VDI projects.Single Sign On (SSO) Projects.Web publishing of CRM portal.Server Builds.Switches, Routers, Firewalls migrations, upgradations and Wi-Fi setup etc.Sites decommission projects implementation.Monthly and Weekly Reports Preparation.Coordinate to implement the projects in the client locations and Datacentres.Follow the cutting-edge process.Service Improvement plans for the projects.Vendor Coordination.Onsite and Offshore activities Coordination and support.Implemented 40 projects for this account successfully.Tata Consultancy Services / Tata Global Beverages, London, UK May 2013 - Jun 2014Onsite CoordinatorOnsite client service and support.Facilitate the Systems, Servers, Network & Applications support for the new projects and suggest them on upgradations& migrations.Datacentre Support.Monthly and Weekly Reports Preparation.SEP and SCCM clients compliance support.Coordinate to implement the projects in the client location and Datacentres.Incidents and Changes implementation and reporting for EMEA region.Location Backup Management.Service Improvement plans for the location.Vendor Coordination.Onsite and Offshore EMEA region activity Coordination and support.Tata Consultancy Services / Internal IT Jun 2010 Apr 2013Location Service Delivery OwnerSupport for existing the projects.Facilitate the Systems, Servers, Network & Applications support for the new projects and suggest them on up gradations& migrations.Datacentre Management.Implementation of Network setup and managed services for various projects with cisco technologies.Monthly Reports Preparation.Drive RCAs with IT teams, vendors and cross-functional teams.Corporate Initiatives implementation.Change management Processing.Learning & development requirement support.Health Safety and environment Manager for the location.Internal& External Audit support for our projects and Clients.Location Backup Management.Service Improvement plans for the location.Capacity, Release and Availability management.Tata Consultancy Services / Internal IT Feb 2007 May 2010Operations LeadInstall the servers in Windows, Linux and support for the applications and Databases (Installing Oracle 10G DB & Apps server, VSS DB, SQL Server 2000 DB, SQL Server 2005 DB) for the Projects.Implement the changes (Applications, Hardware Configuration and Troubleshooting) for the projects.Monitoring of Backups for the TCS and ODC Networks using NT Backup and VERITAS Net Backup and verifying and restoring.Installation, Configuration and maintenance of Symantec System centre for Centralized Antivirus management.Attending to GHD requests.Take care of RCA, Prepare reports and follow-up with multiple stakeholders.Implement the Change Requests.Create and update the scripts for ODCs for the infrastructure privileges.Configure and support for the IIS related queries.Installation, configuration and maintenance of Active Directory Services for ODCs.Attending to Escalated GHD requests from Resident Engineers.Supporting for Learning and Development team to conduct training.Windows Patch management using WSUS.Update the CMDB for Datacentre.Update the reports of backup in the database up to date.CMS Computers / Windows Administrator Nov 2005 Feb 2007FMS EngineerInstalling Windows 2000servers, 2003ES, Linux, win98, 2000Prof and XP clients.Installing File servers, Exchange servers, Gateway systems, Oracle Database servers, Backups.Installing various pharmaceutical, oracle and Fox Pro softwares.Taking backups, protecting data from viruses, OS hardening, restore backups.Remote login the systems on RDP, Telnet and Net Meeting, SSH and FTPS.Installed windows 2003ES server Implemented Baan application on Oracle 9i Database.Supported for Baan application.Remote accessing the systems and troubleshooting.Configured Cisco1700 series, 2950, 2750 switches with 2MBPS Leased lines.Installation, Configuration and maintenance of Symantec System centre for Centralized Antivirus management.Administrating 200 systems and hardware troubleshooting.Citrix, Auto cad installation and troubleshooting.OFC transceivers WAS configurations and connections checking.Taking backups and restore the backups on Windows NT.Raid configurations and hot swapping the disks and OS hardening for the servers.HCL InfoSystems / Windows Administrator Apr 2004 May 2005FMS EngineerCoordinated, planned, and installed over 70 local Linux servers, 50 local windows 2000servers, 50 Win 2003 servers, and each comprising 10 to 15 clients.Giving on-line support to the customers over the telephone, mails.Configuring DNS, DHCP, SAMBA, NFS, TELNET in Linux.Oracle database installation, D2k, Image Archival systems, FTP, Backups.Planned, configured, implemented Operating Systems and peripheral hardware Installations.Tested new systems, designed all documentation standards, specifications and Implementation procedures for field offices.Maintenance of Symantec and Bit defender antivirus for the customer.Update the Patches & troubleshoot the Desktops. |
