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Candidate Information
Title Customer Service Representative
Target Location US-FL-Chiefland
Email Available with paid plan
Phone Available with paid plan
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07/2022 - 08/2024 Customer Service Representative, Customer Service RepresentativesManatee-Fanning P3 LLC, Chiefland, FLMaintain customer accounts and recordsFollow guidelines: Comply with communication policy and procedures Respond to customer inquiries, resolve issues, and provide product information Troubleshoot problems, identify causes, and provide solutions Generate sales leads and meet targetsPromoting products and servicesEmpowering employees to prioritize satisfaction11/2022 - 04/2024 Caregiver, Personal Care AidesNed White, Trenton, FLCommunication: Improving patient's quality of life, giving confidence back after death, building a trusting relationship with compassion Personal care: Assisting with daily tasks like bathing, grooming, and personal hygiene.Medication: helping the client take prescribed medications Vital signs: monitoring and recordingSafety: keeping the environment hazard-freeAppointments: Coordinating medical appointments and transportation Housekeeping: Assisting with cooking, cleaning, and running errands 08/2022 - 12/2022 Gym Receptionist, Customer Service Representatives Hometown Fitness, Chiefland, FLGreeting and Checking in members and guestsRespond to inquiries via phone and chatJennifer Gregory214 NE 4th St., Chiefland, FL 32626Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveA dedicated professional seeking to leverage effective communication and problem-solving skills to maintain the customer-centric approach of 95+%. Eager to utilize conflict resolution as well as time management.Abilities18 years experienceAdaptabilityProblem-solvingConflict resolutionInterpersonal communicationResolves Issues EffectivelyDemonstrate Proficiency In the Use of Office Machines Performance Goals and Monitoring StandardsCommunicationFlexiblePatientActive ListenerHonestSelf-motivatedOpen-MindedAttention to detailEmployment HistoryResolve issues promptlyProvide product information and recommendationsProcess payments and maintaining accurate recordsScheduling appointments and classesMaintaining a record of all guests and membersMaintaining Cleanliness01/2020 - 04/2022 Physical TherapyJennifer Gregory "self", Chiefland, FLConsulting with Dr. to learn about physical condition Develop a plan of careExercise stretch maneuversProperly use therapeutic exercise techniquesExcept message to promote healingPrevent further pain and injury08/2019 - 11/2019 ServerTexas Roadhouse, Gainesville, FLProvide excellent serviceFollow safety and sanitation proceduresGreet and seat arrivals in a friendly mannerEnters order on a point-of-saleProcess paymentStrong knowledge of products02/2018 - 04/2019 Full time parentJennifer Gregory "Home", Old Town, FLCoordinating parent to parent meetingsManaging household budgetScheduling school and activitiesScheduling outingsHelping children with their homeworkPlanning nutritious mealsTransporting the childrenCleaning and keeping the home tidy01/2016 - 01/2018 Community Service ParticipantSalvation Army, Rocky Top, TNUsing time and skill to improve aspects of the community in a Salvation Army Utilized time-management and organizational skills while fulfilling community service hoursExpectation of behaviorReliability and punctualityCarry out specific job tasks11/2008 - 01/2017 Household ManagerJennifer Gregory "home", Holiday, FLHousehold managementDomestic tasksSchedulingFinancial ManagementChildcarePatience, emotional intelligence, communication, time management, responsibility, attention to detail and multitasking01/2008 - 12/2011 Secretary, Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveKennedy Real Estate, Hudson, FLMaintaining and updating the filing systemAnswering and directing phone callsScheduling appointmentsPreparing DocumentsSending EmailMonitoring and ordering office suppliesPrioritizing TasksAttention to detailTime-managementConfidentiality and Discretion05/2006 - 02/2008 WaitressDurango's Steakhouse, New Port Richey, FLGreet and seat arrivalsAccurately take ordersPrepare order for accuracy and presentationDelivery orders promptlyReceive payment, and process at the registerWillingly assist a team memberMaintain Cleanliness01/2007 Medical Billing & Coding1 Year of College or a Technical or Vocational School Career Institute of Florida, Holiday, FL01/1996 Health Care Administration1 Year of College or a Technical or Vocational School Eastern Kentucky University, Richmond, KY05/2007 Medical Billing & CodingAmerica Academy of Professional CodersEducation HistoryCertificationsReferencesArden Tilghman, ManagerP3 LLC11650 NW 115TH ST.Chiefland, FL 32626EMAIL AVAILABLEPHONE NUMBER AVAILABLE/pre>

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