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EMAIL AVAILABLEWork Skills:Excellent time management and ability to multi-task including calendar and schedule management.Detail oriented, very organized and efficient.Self motivating and good at solving problems as they arise with sound judgement.Computer efficient and able to work on several different programs simultaneously.Active listener and quick thinker.Extremely flexible and can transition from task to task seamlessly.Quick learner and ability to adapt.Fast and accurate typing with email and communication etiquette at the forefront.Good at brainstorming and executing new ideas and plans.Familiar with several computer programs and ability to quick learn others.General knowledge of QuickBooks.Strong Microsoft Office Suite Skills including Word Docs and Excel Spreadsheets as well as a typing speed of over 70 wpm.People Skills:Great communication skills both oral and written.Empathetic and understanding of others needs.A people person who enjoys helping and guiding others.Enjoys working in a team environment with everyone contributing to a common goal.Great leader and mentor who enjoys teaching others so that they too can be successful.Education:Buffalo State UniversityBuffalo, NY2002 2006Bachelor of ArtsMajor in Communications-focus in businessWilliamsville North High SchoolWilliamsville, NY1998 2002Regents Diploma2002 Business Student of The Year AwardWork Experience:Buffalo and Erie County Botanical Gardens2005 2012Gift Shop and Admissions Clerk (2005 2007)-Responsible for the stocking and sale of goods including caring for and selling plants.-Responsible for ensuring volunteers were coordinated for shifts.-Collected Admissions including during special events and promotions.Wedding Photo Coordinator (2006 2007)-Responded to and scheduled requests for wedding photography.-Met wedding parties upon arrival to ensure all of their needs were met for the duration at our facility including working with limousine and car transport companies on finalizing arrangements.-Coordinated and collected payments prior to the event date.Wedding and Event Coordinator (2007-2009)-Scheduled wedding ceremonies at the facility.-Distributed and processed contracts and payments for use of the facility.-Orchestrated wedding rehearsals prior to the ceremony.-Executed the wedding ceremony from start to finish, directing the wedding party, commencing the ceremony including arrangements with florists, photography, limousines, etc.-Coordinated with booked vendors to arrange arrival times and entrance into the facility.Director of Events (2009 2012)-Single handedly created the official wedding and private events department.-Successfully executed hundreds of weddings, wedding rehearsals, wedding receptions, baby showers, funeral luncheons, business dinners, holiday parties, fundraisers and large private events.-Worked directly with clients to ensure that their event was planned and executed with great detail including regular meetings with said clients and their vendors to ensure their needs were all met.-Maintained the master schedule for the facility for all private events.-Coordinated with Events Assistant and Maintenance/Facilities staff to prepare the building for the event as well as maintain cleanliness throughout the evening and at completion of the event.-Maintained the department budget and financials including annual budget reviews, receiving payments for events, maintaining payment logs, issuing invoices and receipts for events as well as budget projections each year.-Evaluated industry standards and pricing annually to increase pricing for our event space while simultaneously sustaining the customer base.-Assisted in all events at The Botanical Gardens outside of my department.-Received Brides Choice Award several years in a row accompanied by hundreds of outstanding reviews.-Developed and maintained a relationship with outside vendors; caterers, florists, limousine companies, photographers, sound/music companies, special guests, other not for profit organizations, furnishing rental companies, security and valet companies and more.-Built and maintained relationships with community leaders, the board of directors, major donors, volunteers and fellow employees.-Worked under several different Executive Directors and Acting Interim Board Presidents.-Maintained client files and database.-Assist clients in every step of their event planning process.-Handle sensitive situations with care and empathy.-Maintain professionalism in tough situations.-Maintain Wedding Wire profile for the facility as well as responding to potential customers communications.-Daily communication with clients in the form of emails, phone calls, in person meetings.-Maintained daily schedule of several meetings per day with potential and contracted clients.-Showed the facility to potential clients and answered all of their questions.Hayes Construction Services656 Genesee St.Buffalo, NY 14211PHONE NUMBER AVAILABLEJune 2012 May 2013Office Manager and Assistant to the Head General Contractor/Owner-Responsible for coordinating insurance for the company, contracted jobs, vehicles, personnel and equipment.-Ensured all contractors had sufficient insurances.-Setup office necessities including internet, office equipment and supplies, phone lines, employee break area, garage spaces, and Head Contractors office.-Ordered and maintained all office and break room supplies.-Handled all incoming and outgoing shipments and mailings.-Responsible for any necessary external equipment rental including determining needs, arranging delivery and pickup as well as necessary paperwork.-Created and processed all invoices.-Maintained online customer database.-Established vehicle registrations with NYSDMV as well as USDOT.-Presented company bids for prospective jobs.-Handled communications with Contractors.-Maintained relationships with customers, ensuring they were up to date on all project information including pricing, timing and any changes.-Worked with local agencies on residential projects as well as large commercial projects.-Worked with the owner of the company to compile and maintain data documentation for all contractors according to code.-Experience with Microsoft products and Intuit QuickBooks.-Wonderful relationship with owners and all staff.Hawks LandscapingPO BOX #3East Amherst, NY 14051PHONE NUMBER AVAILABLEMay 2018 May 2024Office Manager-Created contractual agreements for the Lawn Care and Snow Removal Seasons.-Generated invoices, processed payments and maintained payment logs in Intuit Quickbooks.-Respond to all daily and long-term communication with customers and contractors.-Maintain company Google Profile including responding to customer inquiries.-Build and maintain customer relationships.-Create flyers for distribution in an effort to gain new customers.Clarence Central School DistrictOctober 2021 PresentDistrict Wide Substitute Teacher and Aide-Per diem substitute based on teaching needs.-Implemented all lesson plans to continue education in the absence of the classroom teacher.-Convey content and curriculum to students in a grade appropriate manner.-Setup of necessary classroom equipment including computer, white board and visualizer.-Flexibility in moving from classroom to classroom oftentimes in the same day.-Maintained a timely daily schedule for students and support staff.-Identify and support childrens learning needs.-Be aware of and empathetic to childrens emotional needs.-Maintain appropriate and calm classroom environment.-Continue to acquire many transferable skills.-Maintain control of students behavior during sensitive drills.-Provide a sense of security for students in the classroom and building.-Communicating with main office and nurses office staff to understand students health needs.-Coordinating with special area teachers and therapists to ensure students maintain services in the absence of their teacher.-Experience in behavioral and special education guiding those with special needs in their educationVolunteer Work:Cub Scout Pack 93Harris Hill ElementaryClarence, NYCubmaster December 2018 July 2023-Plan the Pack calendar for the year including scheduling all events, outings, campouts, special guests, community service projects and celebrations and making all of the arrangements for scheduling and payments where necessary.-Keep families up to date of any changes to the pack calendar.-Coordinate with elementary principals for scout related events at the schools.-Communicating all activities to ensure scouts and families are prepared.-Purchase and organize all pack supplies.-Maintain all communications with the Greater Niagara Frontier Boy Scout Council.-Maintain pack roster including awarding and recording of monthly advancement achievements.-Work with local law enforcement, first responder emts, Fire District #1, Clarence Citizens for Veterans, the 4 Elementary Schools and local organizations to ensure the scouts are involved in the community.-Coordinate with Town Highway Superintendent as well as Town Parks Superintendent on Community service projects and opportunities.-Have developed working relationships with several local organizations including Clarence Fire District #1, the Town of Clarence Parks Department and Highway Department, the Town of Clarence Chamber of Commerce, Childrens Hospital, the Food Bank of Clarence, Clarence Citizens for Veterans, Canisius and UB College Sports program directors and several other local organizations.-Act as liaison between the pack families and the Greater Niagara Frontier Council.-Run all pack meetings for scouts plus their families.-Ensure insurance compliance as well as local compliance with restrictions set in place during Covid.-Coordinate all parent volunteers for each event, meeting and outing.-Work with Chartered Organization for meeting space, event needs, etc. as well as annual rechartering of Pack roster.Lead Parent Team Member for 5th Grade Class-Coordinate, plan and execute all fundraisers, field trips, special events and celebration days.-Communicate with school principal, PTA and support staff.-Maintain communications with parents and teachers on upcoming events, volunteer needs, etc.-Coordinate volunteers for events.-Create emails, sign ups and reminders for communications with parents and the school.-Point person for the day of events.Team Manager, Destination Imagination, Clarence, NY-Create team schedule and convey to members and their families.-Arrangements for special events and tournaments including registration, travel arrangements, day of time management and leadership.-Guide students through their challenges, meeting weekly and providing feedback to encourage development and self growth.-Maintaining relationships with team members parents ensuring they are up to date on any changes to the challenges, schedules, etc.-Meeting the needs of each child based on social skills and capabilities.-Keeping records of challenges, updating information and submissions where necessary.-Official team report entry for tournaments. |