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Click here or scroll down to respond to this candidateBrooksville, FL 34613 PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileCandidate's Name
Proven track record of enhancing customer satisfaction at Second City Pizza and Chicago Hot Dogs through expert food preparation and exceptional time management. Adept at fostering team coordination and maintaining high cleanliness standards, I consistently prioritize quality control and relationship building, contributing to a positive dining experience. PROFESSIONALSUMMARYSKILLS Time Management Attention to Detail Highly motivated Cleaning and organization Professional Attitude Customer Service Reliable and Trustworthy Active listener Food Preparation Problem-Solving Food safety knowledge Team Coordination Food Safety Cleanliness standards Kitchen Sanitization Knife Skills Quality Control Ingredient Preparation Food presentation Prepared Foods Plating Portion Control Ingredients measuring Garnishing Relationship BuildingPrioritization andOrganization Food PlatingLINE COOK 05/2023 to 11/2024Second City Pizza and Chicago Hot Dogs, New Port Richey, FL SERVER/ HOSTESS 11/2022 to 05/2023Trios Restaurant and Bar, New Port Richey, FLWORK HISTORYPrepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items. Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences. Cultivated warm relationships with regular customers. Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.WAREHOUSE WORKER 12/2020 to 06/2021Goodwill, Tampa, FLCUSTOMER SERVICE/ CASHIER/ 10/2017 to 01/2018Seven Eleven, Castle Rock, CO Loaded, unloaded, and moved material to and from storage and production areas. Consistently lifted materials weighing as much as Number pounds. Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.Reduced order processing times with streamlined picking, packing, and shipping procedures.Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.Enhanced warehouse efficiency by implementing effective inventory management and organization systems.Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.Maintained a clean and organized workspace, promoting a welcoming environment for customers.Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Processed customer orders and accurately handled payment transactions. Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty. Resolved customer complaints and maintained clean and tidy checkout area. Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store. Counted money in drawers at beginning and end of each shift. Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed. Developed and managed relationships with customers to increase customer loyalty. Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.DELI SANDWICH MAKER 07/2017 to 10/2017Safeway, Castle Rock, COHOST 01/2016 to 08/2016Black Eyed Pea, Castle Rock, COEnsured cleanliness and organization of checkout area, contributing to positive shopping environment. Collaborated with team members to maintain smooth operations during peak hours. Trained new cashiers, enhancing team efficiency and accuracy in transactions. Performed cash, card, and check transactions to complete customer purchases. Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace. Greeted guests, promoted specials, and took orders. Handled catering orders accurately and within specified timeframes, contributing to successful events for clients. Reduced food waste with careful ingredient measurement and proper storage techniques. Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.Streamlined sandwich assembly process for increased efficiency and improved service times. Executed sandwich artistry duties with very low occurrence of errors. Kept workplace clean and organized in line with restaurant policies. Prepared and served hot and cold sandwiches based on customer preferences. Operated manual and electric appliances to peel, slice, and trim food. Kept kitchen, counter and dining areas cleaned and sanitized. Prepared salads, soups and sandwiches for customers. Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction. Replenished serving stations with fresh food and cleaned up spills. Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts. Answered customer questions about hours, seating, and menu information. Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times. Enhanced customer satisfaction by promptly greeting and seating guests upon arrival. Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.Supported servers, food runners, and bussers with keeping dining area ready for every guest.Contributed to team success through effective communication and cooperation with coworkers and management. Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure. Assisted servers with food delivery during peak hours to ensure timely service for all guests. Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking. Monitored seating area and checked restrooms regularly to keep spotless. Managed reservations efficiently to accommodate walk-in guests and reduce wait times. Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers. Developed rapport with regular patrons to foster sense of community within establishment. Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance. Backed up servers by checking on tables and retrieving items for guests. Seated patrons based on guest preferences and seating availability. Rearranged tables and chairs for large parties and retrieved high chairs for children. Provided patrons with estimated waiting times during peak service hours. Ponderosa High School, Parker, CODiploma, 05/2017EDUCATION |
