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Title Operational Excellence Information Technology
Target Location US-FL-West Palm Beach
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Candidate's Name
EMAIL AVAILABLE +1 (321) 231-8953 LinkedIn: https://LINKEDIN LINK AVAILABLE SummaryAccomplished Hospitality and Entrepreneurial Executive with 30+ years of proven strategic leadership in driving operational excellence and revenue growth. Expertise in multi-unit management, financial strategy, team development, and strategic planning. Proven track record of exceeding performance metrics, delivering exceptional guest experiences, and launching successful entrepreneurial ventures. Seeking a senior leadership role to leverage extensive industry knowledge and innovative approach to optimize business performance. Core Skills & Competencies Strategic Leadership Mergers & Acquisitions Creative Problem Solving Fiscal Responsibility& P&L Oversight Market Analysis Critical Thinking Operational Systems & Controls Investor and Partner Relations Project Management Multi-Industry Expertise Risk Assessment & Mitigation Information Technology Customer Experience& Service Excellence Talent Management& Development Entrepreneurial Vision& ExecutionHospitality Key Areas of Success Strategic Leadership and Execution: Spearheaded the development and launch of a highly successful 15,000 sq ft multi-sport athletic facility (Out of the Park). Led the seamless transition of 13 diverse restaurant locations from Carlson to E-Brands LLC (E-Brands). Team Building and Development: Cultivated high-performing teams at Rainforest Caf (400+ employees), LeGrand's Prime Alaskan Seafood & Steaks, and E-Brands. Implemented mentorship programs, resulting in career advancement for multiple team members. Financial Acumen and Performance: Consistently exceeded revenue and cost targets at E-Brands and LeGrand's Prime Alaskan Seafood & Steaks. Achieved 5% revenue and 8% cost overperformance at Osceola Pain& Wellness Center. Operational Excellence: Managed complex operations at Rainforest Caf (highest-volume restaurant in USA), LeGrand's Prime Alaskan Seafood & Steaks (high-end dining), and multiple E-Brands locations. Ensured seamless execution of large-scale events like the FOX TV Super Bowl party for 1,500 VIPs. Guest Experience and Relationship Management: Created a renowned high-end dining establishment(LeGrand's Prime Alaskan Seafood & Steaks) with a focus on exceptional service and local sourcing. Fostered a culture of personalized service at Out of the Park, enhancing member satisfaction through events and community engagement.Entrepreneurial Key Areas of Success Visionary Leadership: Conceived and launched groundbreaking business models in healthcare (Osceola Pain & Wellness Center) and fitness (Out of the Park). Business Development and Launch: Successfully developed, launched, and scaled multiple businesses from inception to profitability. Financial Acumen and Management: Demonstrated strong financial performance, exceeding revenue, and cost targets consistently. Strategic Partnerships: Built strategic partnerships with schools and organizations to drive growth at Out of the Park. Risk Management and Adaptability: Successfully navigated challenges including the COVID-19 pandemic and economic downturns.Candidate's Name
EMAIL AVAILABLE +1 (321) 231-8953 LinkedIn: https://LINKEDIN LINK AVAILABLE Professional JourneyFounder & COO Out of the Park, Nexxlevel Fitness Athletic Center, West Palm Beach, FL Jan 2015  Mar 2023 Founded and operated a highly successful 15,000 sq. ft. multi-sport athletic facility. Developed and implemented a comprehensive youth sports training program encompassing baseball, fitness, leadership, and academic support. Forged strategic partnerships with local schools and organizations to drive community engagement and revenue. Demonstrated adaptability and resilience by ensuring operational continuity and financial performance during the COVID-19 pandemic. Achieved consistent revenue growth through strategic initiatives and rigorous financial management. Successfully exited the business with a strategic sale, solidifying market leadership. Founder & COO Osceola Pain & Wellness Center, Mortar & Pestle Pharmacy, Osceola, FL Sep 2010  Jul 2013 Conceived, developed, and launched a groundbreaking healthcare business model integrating a walk-in clinic, pharmacy, and retail health supplement shop. Achieved rapid market entry by securing all necessary federal and state licenses and certifications. Exhibited strong financial acumen by exceeding revenue projections by 5% and cost estimates by 8%. Demonstrated expertise in pharmacy operations and regulatory compliance to ensure optimal business performance. Cultivated strong community relationships through strategic networking and engagement. Successfully developed and sold a franchise-ready business model generating significant return on investment. Managing Partner LeGrands Prime Alaskan Seafood & Steaks, Myrtle Beach, SC Nov 2006  Sep 2009 Successfully launched and operated a highly acclaimed, high-end restaurant from concept to profitability. Achieved consistent revenue overperformance by 3% through strategic marketing and cost management. Developed and executed a comprehensive training program resulting in exceptional service standards and a high- performing team. Demonstrated adaptability and resilience by successfully navigating a challenging economic climate and ensuring a smooth transition for staff. Proven ability to manage complex, multi-faceted projects including design, construction, staffing, and financial management. Established strong vendor relationships and negotiated favorable contracts. Regional Director of Operations E-Brands Restaurants LLC, Various Locations Dec 2001  Nov 2006 Led the seamless transition from Carlson to E-Brands LLC, converting 13 locations across five states to new point of sale and operational systems. Promoted to Regional Director of Operations, overseeing seven locations across five states, generating over $30 million in annual revenue. Consistently surpassed corporate revenue goals by 3-4% and exceeded budgeted cost guidelines by 5%, establishing the company as an industry leader. Managed corporate responsibilities, including IT oversight, VIP events, and project management for concept retrofits and new construction. Leveraged service excellence through SWOT analysis, team management, and development strategies, along with ongoing training initiatives. Contributed to sustaining and advancing the corporation's reputation for excellence in the high-end restaurant industry, showcasing multi-unit leadership success. General Manager Rainforest Caf, Downtown Disney, Orlando, FL Jan 2000  Dec 2001 Managed the highest-volume restaurant in the USA, with annual sales exceeding $32 million. Achieved cost targets under budget by 3-5% annually through strategic financial oversight. Led a team of 10 salaried managers, 6 hourly supervisors, and over 400 front-of-house crew members to operational success in a record-breaking volume environment. Optimized resources, managed labor, and enhanced staff motivation to maximize operational efficiency. Directed new menu rollouts, marketing initiatives, and corporate programs, ensuring alignment with Disney rules and requirements. Fostered team development and a healthy workplace environment, contributing to sustained operational excellence.Candidate's Name
EMAIL AVAILABLE +1 (321) 231-8953 LinkedIn: https://LINKEDIN LINK AVAILABLE ReferencesExecutive Chef, Alex Brugger - Vice President of Culinary West Division Chartwells Higher Education at Compass Group USACell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE & EMAIL AVAILABLE LinkedIn: LINKEDIN LINK AVAILABLEMichael Kopoian - General Manager, Ocean Prime, Orlando Florida Cell: 407-925-8334 Email: EMAIL AVAILABLELinkedIn: LINKEDIN LINK AVAILABLEExecutive Chef, Michael Rodriguez - Research and Development Chef, Universal Studios Orlando Cell: PHONE NUMBER AVAILABLE and PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE LinkedIn: LINKEDIN LINK AVAILABLE

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