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Click here or scroll down to respond to this candidateCandidate's Name
Kennesaw, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAccomplished administrative lead shuttle driver with 25 years of experience in customer-facing roles, including managing driver schedules, maintaining accurate records, and utilizing GPS navigation systems. Proven small business owner with expertise in marketing, financial management, and team leadership. Skilled in customer service, with a background in supervising customer service representatives and developing strategies for upselling or cross-selling products/services. Proficient in iOS and Microsoft Outlook.Authorized to work in the US for any employerWork ExperienceAdministrative Lead Shuttle DriverEnterprise Mobility-Marietta, GAJuly 2023 to July 2024 Communicated effectively with dispatchers or supervisors regarding changes in routes or delays Maintained a clean and well-maintained shuttle van, conducting regular inspections and reporting any issues Managed driver's schedules efficiently to ensure timely arrivals at destinations Maintained accurate records of daily trips including mileage logs, fuel consumption, and drivers trips on IOS tablet Utilized GPS navigation systems efficiently to determine optimal routes for each trip Responded promptly to radio calls from dispatchers or supervisors regarding changes in schedules or assignments Daily interaction with dealerships, collision shops, service departments, airport personnel regarding deliveries of Enterprise vehicles.Small Business OwnerThe get 'er done pros-Acworth, GAMarch 2017 to December 2022Small business specializing in landscape design, junk removal, Pick up and delivery, pressure washing, vehicle detailing and flower bed beautification Developed and implemented strategic business plans to drive growth and increase profitability Created effective marketing strategies to promote the business and attract new customers Managed cash flow, accounts payable/receivable, and financial reporting processes Maintained high levels of customer satisfaction by promptly addressing any complaints or concerns Managed a team of employees, providing leadership, training, and guidance to ensure high productivity. Customer Service SupervisorTech support associates-Norcross, GAFebruary 1999 to September 2011 Supervised a team of customer service representatives, providing guidance and support to ensure high-quality customer interactions Monitored incoming calls and conducted regular quality assurance checks to ensure adherence to company policies and procedures Managed customer escalations by providing timely resolution and ensuring customer satisfaction Developed strategies for upselling or cross-selling products/services during customer interactions EducationSome college in PsychologyUniversity of West Georgia - Carrollton, GASeptember 1990 to June 1992Skills Van Driver Detailing Lead shuttle driving Shuttle Driving Load & Unload Delivery Driver Experience iOS Accounts Receivable Microsoft Outlook Team Management Accounts Payable Landscape MaintenanceCertifications and LicensesDriver's LicenseNon-CDL Class C |
