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Title Order Fulfillment Customer Service
Target Location US-SC-Rock Hill
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Fort Lawn, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceQC AuditorFreight Breakers, LLC-Richburg, SCFebruary 2022 to January 2024 Operated forklifts and other material handling equipment to move products within the warehouse Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation Followed safety protocols and maintained a clean work environment at all times Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process Trained new employees on order picking procedures, safety guidelines, and operating equipment safely Utilized handheld scanners to locate and retrieve items from designated storage areas Maintained a high level of attention to detail when verifying order contents against packing slips or invoices Collaborated with warehouse team members to prioritize order fulfillment based on urgency and delivery deadlines Utilized barcode scanning technology to track and monitor inventory levels Performed regular cycle counts to maintain accurate stock levels throughout the warehouse Achieved a record-breaking number of daily shipments during peak season by effectively managing time and prioritizing tasks Audited outgoing shipments for accuracy before loading onto delivery vehicles Temporary On-Site SupervisorProLogistix-Columbia, SCNovember 2019 to December 2021 Conducted New Hire Orientations and applied crm skills to navigate Employbridge for all onboarding processes. Maintained accurate and up-to-date HR databases and systems to ensure data integrity Coordinated employee training programs, including scheduling sessions, tracking attendance, and organizing training materials Responded to employee inquiries regarding HR policies, procedures, and benefits with professionalism and accuracy Maintained confidentiality of sensitive information related to employees' personal records or disciplinary actions taken within the organization Managed office supplies inventory for the HR department; ordered new supplies when necessary Provided administrative support during disciplinary processes by preparing documentation and coordinating meetings between managers and employees Assisted in payroll processing tasks such as verifying timesheets, calculating overtime hours, or addressing payroll discrepancies Coordinated logistics for new hire orientations including scheduling sessions, preparing materials, and ensuring a smooth onboarding experience Led a team of 110 employees, providing guidance and support to ensure successful completion of projects Developed strong relationships with clients through effective communication and exceptional customer service skills Demonstrated strong problem-solving abilities when faced with unexpected challenges or obstacles Utilized forklifts, pallet jacks, and other equipment to safely load/unload trucks and move materials within the warehouse Trained new employees on proper handling techniques for fragile or hazardous items to minimize damage or accidents Managed front desk operations, efficiently handling phone calls, emails, and in-person inquiries with a professional and friendly demeanorServer, HostessHuddle House-Lancaster, SCJanuary 2019 to July 2019 Customer Service Greeting customers and seating them Collecting orders and placing them Responsible for serving each customers needs and wants Collecting payments Receiving call-in orders and preparing orders Cleaning my work areasAdministrative AssistantMerinos Furniture Carpet and Rugs-Fort Lawn, SCAugust 2009 to March 2018 Customer Services Answering telephones Placing special customer orders Responsible for receiving and entry of invoices for 3 locations Filing Shipping and receiving Customer delivery Bank deposits Payroll Repairs and warranties Inventory Office inventory and cleaning supplies Cleaning warehouse Advertising Sales Associate- Taking care of each customer's needs and helping assist each customer find the furniture, home decor and rugs they desire. Store displaysEducationHigh School DiplomaLancaster High School - Lancaster, SC2004 to 2007Skills Customer Service RF scanner QuickBooks Sales General Warehouse associate Shipping and receiving CRM software Quality control Order picking Ability to follow instructions Accounts payable Retail management POS Order Picker Reach Truck Order Fulfillment Materials Handling Manufacturing Forklift Packaging Inventory Control Logistics Office Management Administrative Experience Quality Assurance Freight Experience Accounting Human ResourcesCertifications and LicensesForklift CertificationAssessmentsAdministrative assistant/receptionist  Proficient November 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientSpreadsheets with Microsoft Excel  ProficientNovember 2021Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientVerbal communication  ProficientOctober 2021Speaking clearly, correctly, and conciselyFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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